What component or system failed or malfunctioned, and is it available for inspection upon request" Timing belt broke while traveling at 75 mph on the highway, and at 71,000 miles odometer How was your safety or the safety of others put at risk? Car was shaking and acting crazy on the interstate Has the problem been reproduced or confirmed by a dealer or independent service center? Issue was confirmed and Audi Quoted me $8000 to repair because of bent valve heads Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by Audi of Louisville Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No they came on AFTER the car started shaking violently on the interstate I am still waiting on a second quote of getting this engine repaired from another certified repair center. I will attached what I paid for the diagnostics report. Per the manual on this car, you should CHANGE your timing belt at 100,000 K miles- Not have to replace your engine because it breaks prematurely at 70,000 miles. This is terrible for this quality of car and price!! I am furious!!

- Elizabethtown , KY, USA

Oil consumption - check engine add oil lights come on every 200 to 300 miles add a quart of oil then again after 200+ miles add another quart. Audi will not acknowledge there is a problem and recall. I have 108K miles 90% highway. 5 year 80K warranty it started after 80K miles. I have spent $3K the past six months without replacing the engine.

- Ardmore, PA, USA

The add oil light on my vehicle started to come on as I was driving. Initially it was requiring oil added in between service appointments. I mentioned it at time of service and I was told this was normal at the dealership where I had all of the service on this vehicle done. When it started reading low oil at just under every 1000 miles I contacted dealer again who had me bring it in and they performed a scope of the system. I was told that it was not using too much oil and according to Audi it was within normal usage of oil. I was very skeptical and brought it to a different Audi dealership for the next scheduled service. They told me there was too much oil in the exhaust and it was indeed using too much. At his point I am needing to add a quart of oil at just under every 500 miles. I did get a third opinion from a foreign motor specialist who works on Audi's but is not affiliated. He told me the car is using way too much oil and that the Audi Q5 vehicles are known for this. I have had all recommended service completed at an Audi dealer, most was done where the vehicle was purchased. I have only used premium gasoline, which is what Audi recommends. I am very frustrated with the conflicting reports and believe this is a known problem that Audi continues to ignore. This is an ongoing incident which first happened at about 60,000 miles. The date below reflects the last time the add oil light came on.

- Chester, NH, USA

I have been dealing with an oil consumption issue on my 2015 Audi Q5 for a good part of this year. I service my vehicle regularly and oil consumption had never been an issue until the engine light came on in March. I live in fl during the winter months so I took the vehicle to Audi of melbourne on March 12, 2020, odometer reading 75,755. At that time, they completed part 1 of an oil consumption test and informed me to return the vehicle if the engine light came on or I drove 1,000 miles. Because of the coronavirus, I returned to ky and the second part of the test was completed by Audi of lexington on March 31, 2020, odometer reading 76,920. I was informed that the vehicle passed the oil consumption test (no report provided) based on the parameters established by Audi usa. I continued to monitor the oil level, adding when nearing the minimum level. Realizing that oil consumption was worsening, I contacted Audi of lexington and scheduled a second oil consumption test. Part 1 of that test occurred on June 23, 2020, odometer reading 77,793. I was told to drive the vehicle until the engine light came on or I had driven 700 miles. Audi of lexington completed part 2 of the test on July 21, 2020, odometer reading 78,534, and again the vehicle passed within Audi usa parameters. I believe the oil consumption was.49 quarts. I purchased the certified pre-owned vehicle from Audi of lexington on April 18, 2015. The cpo warranty is set to expire on August 23, 2020 and I fear the engine will fail sometime before or after that date. I know there is a serious oil burn issue that I had never experienced on any other vehicle owned during my lifetime and while acceptable to Audi usa, it is not acceptable to me. While the owner's manual mentions minor oil consumption, quart per 600 miles, I was not disclosed that issue prior to purchasing the vehicle.

- Georgetown, KY, USA

The contact owns a 2015 Audi Q5. The contact stated that the check engine light illuminated and the vehicle was taken to Audi South burlington (1325 shelburne rd, South burlington, vt 05403). The contact was informed that parts were not available to repair the vehicle under NHTSA campaign number: 18V229000 (engine and engine cooling). The check engine warning light was cleared by the dealer. A month later, the check engine warning light reappeared and the vehicle was taken to classic Audi service center (655 N macquesten pkwy, mt vernon, NY 10552). The warning light was no longer displayed when the vehicle reached the dealer. The vehicle was not repaired. While driving at 45 mph, the contact's son was pulled over and heard an abnormal noise coming from the engine. The vehicle was turned off and restarted but stalled without warning. The vehicle was driven to a gas station and then towed to Audi rutland (176 us-7, rutland, vt 05701) to be diagnosed. The vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The failure mileage was approximately 62,000.

- Hartsdale, NY, USA

While in motion on a dark country road in vt, my 2015 Audi Q5 car with just 61,000 miles on it started to make a loud noise and became undrivable. The driver sat on the road and waited for roadside assistance and a tow truck to take the car to the nearest Audi dealer, which was 40 miles away. Several days later, Audi drained the oil in the engine and found metal shavings. No engine light went on at the time of breakdown, but it had gone on two times before the event as did the coolant light. When this happened, we took the car to Audi, where they wiped the dashboard code and sent us on our way. After learning of the fatal engine failure, I reached out to Audi to request they standby their engine even though the car was out of warranty. Audi responded with the following: Audi claims to have a policy that requires its owners only visit service at the Audi service center; I have yet to see this in writing. Audi also maintains the mann oil filter is not compatible with their cars, yet it is what they use in their service centers. Audi has used these factors to deny a claim requesting that they offset the cost of a new engine. Engines do not die at 61,000 miles. Had my son been on a highway driving at a faster speed, he could have been killed, but yet still, Audi executives continue to choose to ignore the issues that plague the Audi Q5.

- Hartsdale, NY, USA

PCV valve needed to be replaced because it was causing extremely high pressure within my oil tank.

- Cary, NC, USA

The contact owns a 2015 Audi Q5. Afterthe vehicle underwent an oil change, the oil change warning indicator illuminated. The contact mentioned that the oil needed to be refilled every 1,000 miles. The vehicle was taken to fathers & sons Audi West springfield (434 memorial ave, West springfield, MA 01089, (413) 384-5229) where the oil consumption test showed how much oil was burned and that the pistons were damaged. The dealer stated that the piston and solenoid needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 89,456.

- East Longmeadow, MA, USA

I have an Audi tdi that the diesel emissions recall was completed. I brought to the attention of my service advisor - dealer, that when the outside air temp is warm/hot and the vehicle is warmed up, there appears lag in the acceleration then suddenly there is a quick burst of speed where the vehicle catches up to the foot accelerator position. Lifting the foot off the accelerator aids in slowing down but I am concerned that if another family member gets in the car there might be a different understanding of what the vehicle is doing. The dealer service advisor did not note this condition on the list of complaints - things to fix at last service. He did state that all the VW-porshe-Audi diesel vehicles are dealing with similar issues and that I just needed to adjust my driving, there is no current resolution for the condition. I feel that there should be a better answer from VW-porshe-Audi to resolve this concern with the highly skilled engineers they employ!

- Berthoud, CO, USA

After having done the epa & carb approved emissions modifications 2014-2016 3.0L tdi (generation 2 pc) emission recal 23V4, the car developed a lurch or hesitation between 30 and 40 mph. The service advisor at the dealer said there's nothing can be done. This is a safety concern because I'm afraid the car will eventually stop in the middle of the road, lose control or cause a crash.

- Anacortes, WA, USA

My dealer performed recall the following: 80C5 2017-10-25 A-recall - auxiliary heater since then Audi has not provided the new part. It has been 6 months. I was told the replacement oil coolant pump was expected by the end of 2018.

- Charlotte, NC, USA

The contact owns a 2015 Audi Q5. On several occasions, while driving, there was an abnormal burning odor coming from the front of the vehicle. The vehicle was not diagnosed or repaired. Crown Audi of clearwater (18940 us-19, clearwater, fl 33764, (888) 727-0742) was contacted and informed of the failure. The vehicle was included in NHTSA campaign number: 18V229000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 39,999.

- North Tonawanda, NY, USA

Still waiting for manufacture's recall for auxiliary water pump that was identified 7 months ago.

- Mount Pleasant, SC, USA

The contact owns a 2015 Audi Q5. The contact received notification of NHTSA campaign number: 18V229000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Audi richmond (12592 broadstreet rd, richmond, va 23233, (804) 273-8700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Richmond, VA, USA

The contact owns a 2015 Audi Q5. The contact received notification of NHTSA campaign number: 18V229000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Thelen Audi Volkswagen Mazda (1112 North euclid avenue, bay city, Michigan 48706, (989) 684-2980) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Vassar, MI, USA

The contact owns a 2015 Audi Q5. The contact received notification of NHTSA campaign number: 18V229000 (engine and engine cooling); however, the part was not available to schedule the recall repair appointment within a reasonable time frame. The manufacturer sent the interim notice months ago, but had not sent the second notice, verifying that the parts were available. The manufacturer informed the contact not to park the vehicle in the garage while waiting for the repair part. The manufacturer did not have a timeframe for when the part would be supplied to the dealer (Audi of smithtown, 578 middle country rd, St james, NY 11780, (631) 979-6400). The contact had not experienced a failure. VIN tool confirms parts not available.

- Laurel, NY, USA

The contact owns a 2015 Audi Q5. The contact stated that NHTSA campaign number: 18V229000 (engine and engine cooling) exceeded a reasonable amount of time for repair. The dealer (Audi tysons corner, 8598 leesburg pike, vienna, va 22182) was contacted and stated that the parts were unavailable. The manufacturer had not been contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Carlisle, PA, USA