6.5
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,756 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I keep getting a "Front right side marker light defective." error. There is nothing wrong with the lamp but Audi wants to charge $4,000 to fix. This appears to be happening to other Q7 owners so I am reporting.
- Astoria, OR, USA
"front left" or "front right" "side marker light defective" message
- Chadds Ford, PA, USA
Error message: Front Right Side Marker Light Defective. Recall was made for 2017 Q7's : 16V-642 but did not include my VIN. Dealer wants to charge $3500 to fix. Error appears everyone time lights are put on.
- Holden, MA, USA
The front side marker lights are defective see manual warning. Called dealer and they said the headlight needs replacement at a cost of over 6 thousand dollars. There is a recall for this but my vin number is not included.
- Ocean City, NJ, USA
My car side marker light defective code is on. These cars had a recall -?? Audi recall campaign 97CB (NHTSA campaign ID 16V642000-?? dealer says I need to replace the headlight assembly. But I believe dealers should fix the issue as it-?? was a safety recall. Please assist me with this issue. Thank you
- Sacramento, CA, USA
Received -??left front side marker deficient-?? warning. Warning appears when lights are turned on. Have been made aware that this issue may have been addressed for some, but not all, 2017 Q7s in a previous recall. This is a safety issue as the car could be less visible at night. Audi charging several thousand dollars for a new headlight assembly; should fix problem for free as it is a well known issue for this year of Q7 at this point.
- Albuquerque, NM, USA
The front left side market light defective message is coming up. I read a recall had been done for this for some VINS but not all. How do I get it on the recall list?
- Wilmington, NC, USA
The "front right-side marker light is defective" message illuminated in my dash February 2024 when my car is in the garage or gets dark. It does not impact the functions of the car and there is an amber reflector beneath it. According to Federal Law, these are necessary to be visible to others, and without these my car will not pass inspection. However, due to the engineering of the vehicle it requires $5000 to fix. It requires replacing the entire headlight assembly, which is a poor design for the consumer but benefit to the manufacturer. The Audi recall campaign 97CB (NHTSA campaign ID 16 V 642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall. If this is an issue with 2017 Audi Q7s, all 2017 Q7s should be included in the recall.
- South Berwick, ME, USA
Engine oil consumption, suv requires a quart of oil in between oil changes. Also head light gives warning sign of the side marker being faulty.
- Surprise, AZ, USA
The contact's husband owns a 2017 Audi Q7. The contact stated while driving and activating the headlights, there was a message stating that the side marker lights were inoperable displayed. The contact stated that the failure recurred whenever the headlights were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not included NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) and could not be repaired under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
- New York, NY, USA
System malfunction regarding the "right side marker light being defective. There was a NHTSA recall campaign #16v642000 that covered some but not all of the Audi Q7 vehicles. The recall should include ALL Q7 vehicles.
- Chevy Chase, MD, USA
The left front marker light is not working and a warning shows up on the dashboard. It's a safety issue as the vehicle may be less visible at night, increasing the risk of a crash. I took my vehicle to an Audi dealership. The person helping me knew immediately what the issue was as he has seen it many times. When I looked up the issue online, I saw many other Audi owners (not only Q7 either) have the same issue of a side maker light not illuminating. I also saw that there was a recall for side marker lights, however, it seems my VIN was not included in the recall. Audi should be responsible for fixing this known issue that occurs in many of its cars. The dealership told me it would be $5K-$6K to replace the small light bulb! Truly outrageous!
- Newton, MA, USA
Getting a warning on my dash. "Front left side marker light defective. See owner's manual." Appears to be an open recall from research online, but does not cover my VIN apparently. That's shady, it's a known issue and dealership wants $4,000 to replace. Heck no, this is a manufacturing defect. Audi recall campaign 97CB (NHTSA campaign ID 16V642000
- Jasper, IN, USA
Error code showing left front marker light defective. Dealer asking $5500 to repair. Many other complaints about this issue in online chats.
- Olivette, MO, USA
Front Right Side marker light defective appears on my dash. No light out, But noticed it turned off and on.
- Minneapolis, MN, USA
"front left" or "front right" "side marker light defective" Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall.
- Wheaton, IL, USA
Received the following warning: -??front left side marker defective-?? yet light is still functioning. I was told there is a short in the sensor, and In order to get rid of this warning, I would be forced to replace the entire headlamp at a cost of more than $5600. Other VINs from this model have been issued a recall for this very problem, yet my VIN was not included. From my understanding, all that is needed would be a software update. Please include all q7 Audi models in this recall, as this is obviously a more widespread issue after reading the other complaints.
- The Woodlands, TX, USA
I bought my 2017 Audi Q7 on November 16, 2023 (Used) and a couple of days after putting the headlights on Auto I get a message pop up "Front left side marker light defective See owner's manual". Also kept getting a low oil message. This model have no oil stick so I put about a 1/2 qt of oil in it to see if the message goes away. It goes away for a few hours. The vehicle basically stopped running leaving myself and kids on the side of the road in the winter while we wait for a tow truck. After getting it towed to Mentor Audi dealership, they gave me the bad news that the engine needed to be replaced. My engine has been replaced and documents can be sent upon request. After doing some research, I found out that these are common issues with the 2017 Audi Q7. NHTSA campaign ID 16V642000
- Cleveland Heights, OH, USA
Front Left Side Marker Light Defective alert repeating despite there being no identifiable issue with any lights. After checking with the owners manual - it says contact your Audi service. Checking online reveals that several other Audi owners with an AUDI Q7 2017 model have experienced this exact same issue. When the issue happens under warranty the headlight in question is replaced for around $4,000. If not under warranty it is an out of pocket expense - a very high cost. According to sources online this exact issue is covered by Audi Recall campaign 97CB (NHTSA ID : 16V642000) but only for some VIN numbers and not for many others experiencing the same issue.
- Reno, NV, USA
- San Mateo, CA, USA