10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
53,324 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2007 BMW 328:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #138

Nov 132017

328

  • 22,000 miles
Both puget sound area dealers were totally indifferent about life treating recall notices, upon calling in in mid 2017' I was asked what recalls are you calling about and both did not give any in formation when I said I heard there was a recall. Nothing we can do to help you now check back later I was told. In November when I called back I was again greeted with surprise that that there was a recall at seattle dealership and asked me to be specific on a exact recall that maybe in effect. After giving exacte required detailed recall info on this life treating defective recalli was told they don't have any parts and to check back next year! where the hell is the Washington state attorney general? this is a disgrace and BMW in my view should be spender from selling cars in Washington state until they make this right. One death would cost far more than all the jerking around and bad will they are causing today! I'm writing this because I'm concerned about living, and have no pictures to post. Can not allow how the government allows a major car company to get away with this, total disgrace!

- Des Moines, WA, USA

problem #137

Nov 152017

328

  • miles
Takata recall I recently got a notice for an airbag recall (recall #16V071). There was a notification on the recall that if "the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner to file an online complaint" with this website. I contacted the dealerships closest to me and both said they are backed up until the 2nd quarter of 2018. This is scary because these notices are saying that the airbag erupting could cause serious injury or death. I would like to get these replaced asap so I am not risking my safety or the safety of others in my car. Thank you!

- Bellingham, WA, USA

problem #136

Jun 012017

328

  • 80,000 miles
Takata recall: Passenger side airbag defect. Message that comes on when engine first turned on and stationary, reads: "fault in passenger-restraint system affecting air bag, belt tension or belt force limiter. Continue to wear seat belt." However, this car not included in the recall when I check license number.

- Orange, CA, USA

problem #135

Aug 022017

328

  • miles
Takata airbag. I received my airbag recall notice in March 2016. Since then, I called my BMW dealer asking for installation of replacement. They said it wasn't available. I later visited the dealer on August 2, 2017. They, again, said the airbag wasn't available. I called BMW customer relations shortly thereafter. They said I should have the airbag by labor day. I did not receive any notice of my airbag being available by labor day. The NHTSA site says it's available. How do I get BMW to install it if they keep telling me it's unavailable?

- Colorado Springs, CO, USA

problem #134

Jun 232012

328

  • 52,732 miles
I have the exact problem with my vehicle as described in existing recall number 17V605. I had this repaired for over $1168.16 my vehicle should absolutely be included in this recall.

- Sacramento, CA, USA

problem #133

Feb 052016

328

  • miles
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (BMW of denver downtown (1040 S Colorado blvd, denver, co 80246) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Denver, CO, USA

problem #132

Feb 052016

328

  • miles
The contact owns a 2007 BMW 328xi. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. New bold BMW in ofallon, Illinois was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Edwardsville, IL, USA

problem #131

May 312016

328

  • miles
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to schererville BMW (located at 1400 us 41, schererville, in 46375), but the remedy part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Knox, IN, USA

problem #130

Jun 012016

328

  • miles
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The BMW North of scottsdale dealer (located at 18018 North scottsdale road, phoenix, Arizona 85054) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Scottsdale, AZ, USA

problem #129

Feb 052016

328

  • miles
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign numbers: 16V071000 and 13V564000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called BMW of ocala at (352) 861-0234 (located at 5145 sw college rd, ocala, fl 34474) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact stated that a "passenger air bag off/2" message illuminated off and on near the sun roof and control panel. The failure mileage was unknown. Parts distribution disconnect.

- Citrus Springs, FL, USA

problem #128

Feb 012016

328

  • miles
The contact owns a 2007 BMW 328xi. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (braman miami located at 2060 biscayne blvd miami fl 33137) and was informed that the parts were on backorder. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. Parts distribution disconnect.

- Miami, FL, USA

problem #127

Aug 062017

328

  • miles
Takata recall on the NHTSA.gov site my car shows recall incomplete in red. Per the safercar.gov sit, this means that my parts are available. The dealership said they do not have the parts. Is the information on the site incorrect that these would be ready? I am confused about the information as rpesented on the sites. I am most concerned due to the age of my car. I realize I am in zone B, but it is 10 years old. Thank you

- Ellicott City, MD, USA

problem #126

Jun 222016

328

  • miles
Takata recall. The contact owns a 2007 BMW 328I coupe. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called (804) 381-6041 (richmond BMW, 8710 w broad St, richmond, va 23294) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect....updated 10/23/17 the consumer stated the vehicle was repaired.

- Spotsylvania, VA, USA

problem #125

Jul 242017

328

  • 60,000 miles
2 complaints: 1st complaint addresses "takata recall" dated Feb. 5, 2016 recall campaign no.16V-071 driver's front air bag. Service center "otto's" in West chester, pa still has not received the parts going on 2yrs. * 2nd complaint engine shut off while driving (55mph) on a busy interstate highway during heavy traffic with no warning the engine just shut off- no power!. it was a humid summer (July) morning BMW fault could have killed many, a very dangerous public safety hazard. I was stranded for hours unable to drive BMW. *adding insult to injury the high humidity could have set-off the airbag fault unresolved by BMW 18 months & counting. Otto's service center wanted almost $4K to repair plus an additional hefty sum under advisement for repairs to repair the work they completed less than a year ago (>$3K) for engine leaking oil - car over-heating

- Springfield, PA, USA

problem #124

Jun 292017

328

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2007 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (santa monica BMW 1127 santa monica blvd, santa monica, ca 90401 (310) 829-3535) and was informed that parts were not available, and that his name would be placed on a waiting list. The contact mentioned that the local dealer had not returned his call in several weeks. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/23/17

- Santa Monica, CA, USA

problem #123

Jun 212017

328

  • 148,000 miles
The front passenger occupancy sensor in the seat mat has malfunctioned which produces a fault in the passive restraint system preventing the passenger side air bag from deploying in an event of an accident. This malfunction occurs when the vehicle is stationary, in motion, on a city street, on a highway, and when turning. There is no damage or excessive wear and tear to the passenger seat. The passenger seat was used normally and as intended by the manufacturer. I believe the seat mat was not designed to withstand normal usage of people sitting on it. Over time the sensor in the seat mat failed and poses a serious safety issue for the vehicle's front passenger since the air bag may not deploy during a collision.

- Diamond Bar, CA, USA

problem #122

Mar 012017

328

  • 70,000 miles
The contact owns a 2007 BMW 328I. The contact stated that NHTSA campaign number: 16V071000 (air bags) exceeded a reasonable amount of time for repair. The dealer (BMW of el paso, Texas, 6318 Montana avenue 79925) stated that the part was unavailable for the repair. The contact was placed on a waiting list. The manufacturer was not notified. The VIN was not available. The contact had not experienced a failure.

- El Paso, TX, USA

problem #121

Feb 052016

328

  • miles
Takata inflators your web site said on 2.5.2016 that my BMW 321 2007 was recalled by an airbag replacement. The dealer told me three month later that they had received no replacement airbags. Since then I've heard nothing from the dealer. Some months ago I called the NHTSA & your rep said they had no current information. My question: Are you following up the recall and requiring BMW to replace the airbags in the 2007 bmws. [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Reston, VA, USA

problem #120

Apr 142017

328

  • 950,000 miles
When turn in on the car the air bag light and seat belt light when on at the same time

- Ewa Beach, HI, USA

problem #119

Apr 102010

328

  • 42,000 miles
I've owned a 2000 and 2007 BMW 3 series and a 2010 X6 all with airbag recalls but I don't own any of these vehicles anymore. As a matter of fact I hit a curb and my drivers airbag broke my facial bones with just hitting a curb and was totaled out. Would I qualify for compensation through this large recall" and what info would I need"

- Wyoming, MI, USA

Read the next 20 complaints »