10.0

really awful
Crashes / Fires:
1 / 11
Injuries / Deaths:
1 / 0
Average Mileage:
35,950 miles

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« Read the previous 20 complaints

problem #58

Oct 252017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called okemos auto collection at (517) 853-2600 (2186 jolly rd, okemos, mi 48864) where it was confirmed that the parts were not available for the recall remedy. The contact attempted to speak with the manufacturer on several occasions, but was unable to reach anyone. The contact had not experienced a failure. VIN tool confirms parts not available.

- Blanchard, MI, USA

problem #57

Mar 032017

328

  • 45,000 miles
The contact owns a 2011 BMW 328I. While operating the vehicle, a burning plastic odor was present. The vehicle was taken to BMW of mt. Laurel, NJ (1220 rt. 73 South, mt laurel, NJ). The dealer replaced an engine gasket and later flushed the oil, but the failure continued. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 45,000.

- Mt. Laurel, NJ, USA

problem #56

Jun 012014

328

  • miles
Recall campaign #14V-176 BMW

- Garden City, NY, USA

problem #55

Mar 012018

328

  • 106,000 miles
Pvc valve over heated and sprayed oil on exhaust manifold. Received recall notice from BMW to get it fixed but dealer informs me no parts are available and no idea when parts will be available. BMW advises not to drive car with damaged pvc valve. Still driving car as it is the only car I have. Please ask BMW to supply dealers with parts to fix this issue.

- Portland`, OR, USA

problem #54

Mar 082018

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over four months ago. The dealer was not notified. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Philadelphia, PA, USA

problem #53

Feb 272018

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (BMW of West houston, 20822 katy fwy, katy, tx 77449) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #52

Nov 152017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Niello BMW elk grove (8580 laguna grove dr, elk grove, ca 95757, (916) 687-9000) was contacted and confirmed that the part was not yet available. The manufacturer was also notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sacramento, CA, USA

problem #51

Nov 282017

328

  • miles
Blower motor wiring and positive crankcase ventilation (PCV) valve heater. Car feels hot sometimes I went to the dealer already and was told someone would call me back is been over 2 months already

- Charlotte, NC, USA

problem #50

Feb 142018

328

  • miles
I have received the notices regarding this recall, but nobody seems to have the parts yet to fix it" why? how long does this take to get completed"

- Garden Grove, CA, USA

problem #49

Nov 142017

328

  • miles
The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and informed the contact that the parts were not available for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- El Paso, TX, USA

problem #48

Oct 302017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Braman BMW miami (2060 biscayne blvd, miami, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact was informed that the remedy for the repair would take an additional three months due to testing. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pembroke Pines, FL, USA

problem #47

Jan 072018

328

  • 87,000 miles
The contact owns a 2011 BMW 328I. While driving 65 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic on January 7, 2018 and January 17, 2017. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 87,000.

- San Carlos, CA, USA

problem #46

Sep 012017

328

  • miles
Takata recall. The contact owns a 2011 BMW 328I. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair because the dealer stated that they did not have the tools. In addition, the dealer (global imports BMW, 500 interstate N pkwy, atlanta, ga 30339, (800) 294-1853) was unable to verify when the remedy and parts would be supplied from the manufacturer. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted to determine if they could verify when the part would be supplied to the dealer. The contact was not experiencing a failure. The contact was also waiting for the remedy and parts for NHTSA campaign number: 17V683000 (engine and engine cooling). The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Douglasville, GA, USA

problem #45

Jan 192018

328

  • 67,000 miles
The contact owns a 2011 BMW 328I. The contact noticed a burnt area underneath the glove compartment on the passenger side and smoke coming from the front end of the vehicle. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (keeler motor car company, 1111 troy schenectady rd, latham, NY 12110) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The approximate failure mileage was 67,000. VIN tool confirms parts not available for both NHTSA campaign numbers: 17V676000 and 17V683000.

- Schenectady, NY, USA

problem #44

Dec 262017

328

  • 60,000 miles
The contact owns a 2011 BMW 328I. While driving 70 mph, the contact noticed white smoke coming from the rear of the vehicle and a burning odor emitted through the vents. Also, the engine warning indicator illuminated. The contact coasted the vehicle to the side of the road and noticed smoke coming from the muffler. The contact resumed driving. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V683000 (engine and engine cooling). The manufacturer was not contacted. The approximate failure mileage was 60,000.

- Tucker, GA, USA

problem #43

Oct 012017

328

  • 42,000 miles
2 recalls: I have two recalls on my car and BMW does not have a solution or a potential solution or date. They will not suggest a fix or replace anything. The report claims high risk of car setting on fire. This seems like a pretty significant issue.

- Las Vegas, NV, USA

problem #42

Jan 122018

328

  • miles
PCV valve heater replacement. There is still no remedy for the recall, which was meant to start December 18th. As instructed, I have been parking my car outside (in case it catches fire) since November. I live in rochester, NY and the snowy weather is probably further damaging my vehicle. The timeline to fix the PCV valve heater is unacceptable.

- Rochester, NY, USA

problem #41

Nov 012017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #40

Nov 012017

328

  • miles
The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (BMW of annapolis located at 31 old mill bottom rd, annapolis, md 21409; (410) 349-9312) stated that it could be more than six months to receive the parts from the manufacturer. The manufacturer was contacted to determine when the part would be supplied to the dealer to receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Severna Park, MD, USA

problem #39

Nov 152017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to autogermana (calle acuarela 106 carretera 20 km 4.0, guaynabo, pr 00969), but the part for the recall repair was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Juan, PR, USA

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