The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, the vehicle shook abnormally and began running rough. Additionally, when the accelerator pedal was depressed, the contact stated that the vehicle consuming an abnormal amount of fuel. The vehicle was taken to an independent mechanic where it was diagnosed that the gear ASE exhaust and a bolt kit intake time shaft needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

- Midland City, AL, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine. The contact stated that no warning lights were illuminated. The contact stated that once the engine had warmed up the noise would stop. The contact stated that the rattling sound was intermittent at first but had become a recurring failure whenever the vehicle was started. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

- Gardena, CA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Torrance, CA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Louisville, KY, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miami, FL, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH, there was an abnormally loud grinding and metallic sound coming from the engine. Several unknown warning lights were illuminated. Additionally, the vehicle lost motive power and decelerated to approximately 10-15 MPH. The contact was able to drive to the nearby residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine VANOS bolts had fractured, and there were metal shavings in the engine. The vehicle was not repaired. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 134,000. VIN tool confirms parts not available.

- Dacula, GA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Camarillo, CA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who confirmed the failure was related to the recall however, the parts for the recall repair were not yet available. The failure mileage was 152,000. VIN tool confirms parts not available.

- Cincinnati, OH, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle began making an abnormal sound and the vehicle stalled. The contact stated that the vehicle could not be restarted. The vehicle was towed to an independent mechanic where it was diagnosed with complete engine failure. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000. VIN tool confirms parts not available.

- Highland, CA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine and oil warning lights illuminated prior to the vehicle abruptly stalling. The vehicle was able to be restarted shortly before the failure recurred. The vehicle was towed to the local dealer. The dealer was made aware of the failure and diagnosed the vehicle as engine failure and having fragments in the oil but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000. VIN tool confirms parts not available.

- Tecumseh, MI, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tucson, AZ, USA

The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed or stopped, the vehicle started jerking. The service engine warning light was illuminated. Additionally, the vehicle lost power. The vehicle was taken to an independent mechanic, who informed the contact that there was a leak from the oil filter housing. There was a winding noise detected. The vehicle was taken to the local dealer, who informed the contact about the repair for the engine. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 113,589.

- Cincinnati, OH, USA

See attached document for complaint

- Lake Oswego, OR, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Waukegan, IL, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while at a complete stop at a traffic light, the engine made an abnormal rattling sound. The contact stated that he continued driving; however, the vehicle stalled. The contact was able to coast the vehicle to a bank. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the VANOS bolts had fractured. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000. VIN tool confirms parts not available.

- Coila, MS, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle stalled and failed to restart. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

- Los Angeles, CA, USA

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Roswell, GA, USA

The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 35 MPH the vehicle began to make an abnormal grinding noise from the engine compartment. The contact stated that the "check engine" light illuminated. The contact had the vehicle towed to an independent mechanic who advised the contact that the vehicle had a recall associated to the VIN for the engine. The independent mechanic advised that the vehicle was under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact called a local dealer and was advised that the parts were not available. The vehicle was not repaired. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

- Santa Rosa, CA, USA

The contact owns a 2011 BMW 328I. The contact stated while the vehicle was idling, there was an abnormal noise coming from under the hood. In addition, the vehicle failed to maintain engine power, while driving at various speeds. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 179,000. VIN tool confirms parts not available.

- Pendergrass, GA, USA

The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lanesborough, MA, USA