10.0

really awful
Crashes / Fires:
0 / 6
Injuries / Deaths:
1 / 0
Average Mileage:
67,169 miles

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« Read the previous 20 complaints

problem #20

Mar 012021

328

  • 173,000 miles
The contact owns a 2011 BMW 328i. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vehicle and a burning rubber odor was detected. The vehicle was towed to an independent mechanic and diagnosed with engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 173,000. VIN tool confirms parts not available. (RECALL RELATED INCIDENT)

- Davie, FL, USA

problem #19

Dec 152021

328

  • 162,000 miles
The contact owns a 2011 BMW 328i. The contact stated while driving at various speeds, she smelled a strong burning odor inside the vehicle. The warning message "Service Engine Soon" was illuminated. The vehicle was taken to the dealer where it was diagnosed that the service brakes, spark plugs, and radiator needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000. VIN tool confirms parts not available.

- Great Neck, NY, USA

problem #18

Apr 142022

328

  • 103,000 miles
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Roswell, NM, USA

problem #17

Apr 012022

328

  • 100,500 miles
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the "Engine Service Soon" warning message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500. VIN tool confirms parts not available.

- Jamaica, NY, USA

problem #16

Apr 092022

328

  • miles
The contact owns a 2011 BMW 328I. The contact received a notification for NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hammond, IN, USA

problem #15

Feb 032022

328

  • 83,000 miles
The contact owns a 2011 BMW 328i. The contact stated that while starting the vehicle, there was smoke coming from underneath the hood. There was no warning light illuminated. The vehicle was taken to the dealer twice to be diagnosed. The diagnostic test was performed; however, the contact was unsure of the results. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The approximate failure mileage was 83,000.

- Pine Bluff, AR, USA

problem #14

Jan 252022

328 6-cyl

  • 170,000 miles
The contact owns a 2011 BMW 328I. The contact stated while his wife was driving at an undisclosed speed, she heard an abnormal whistling sound and a rattling sound coming from the engine while the vehicle was idling. The check engine warning light was illuminated. The contact performed a diagnostic test on the vehicle and received a code for the camshaft housing bolts of the engine. The contact researched the failure and became aware of NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling) and related the failure to the recall. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000. Manufacturer offered an extended warranty for the E91 wagon owners but failed to include the E91 model in the 14V-176 recall campaign and notify owners of the issue. The E91 shares the same model engine found in the E90 and E92 models that were part of the recall.

- Sacramento, CA, USA

problem #13

Feb 032020

328 6-cyl

  • 52,202 miles
The contact owns a 2011 BMW 328XI. The contact stated that while driving at unknown speeds, an odor appeared from the exhaust pipe and under the hood where the engine was located. The contact mentioned that every year the oil was changed at an independent mechanic where it was diagnosed and determined that the valve gasket failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The contact feels unsafe driving the vehicle. The manufacturer was notified of the failure and provided the contact with a case number. The dealer was contacted and confirm that no recalls under the VIN. The contact mentioned NHTSA Campaign Number: 17V683000 (ENGINE AND ENGINE COOLING) as a possible solution to the failure however the VIN was not included. The failure mileage was approximate 52,202

- Lewiston, ME, USA

problem #12

Jul 012021

328

  • 130,000 miles
The contact owns a 2011 BMW 328i. The contact stated that after driving, the vehicle failed to restart without warning. The vehicle was taken to the local dealer and was diagnosed that the camshaft housing bolts had sheared off. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repairs were not covered under the warranty. The contact stated that the failure was like NHTSA campaign number: 14V176000 (Engine and Engine Cooling). The failure mileage was approximately 130,000.

- Joensboro, GA, USA

problem #11

Apr 012020

328 6-cyl

  • 200,000 miles
The contact owns a 2011 BMW 328I. The contact stated while driving at 65 mph, the vehicle stalled without warning. The vehicle was towed to the residence and then towed to BMW of buena park located at 6750 auto center dr, buena park, ca 90621, (714) 598-3738, to be diagnosed. The contact was informed that the exhaust and camshaft needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V176000 (engine and engine cooling). The manufacturer was notified of the failure. The failure mileage was 200,000. VIN was invalid. Consumer stated item is believed to be related to NHTSA campaign number:14V176000 but dealer charged the consumer for the repairs.

- Los Angeles, CA, USA

problem #10

Feb 012019

328 6-cyl

  • 100,000 miles
The contact owns a 2011 BMW 328I. The contact stated that the vehicle overheated intermittently. The vehicle was not diagnosed by a dealer to determine the cause of the failure. The vehicle was not included in NHTSA campaign numbers: 17V676000 (electrical system), 13V044000 (electrical system), 17V683000 (engine and engine cooling), and 14V176000 (engine and engine cooling); however, the contact felt that the failure may be related to the recall campaigns. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 100,000.

- Meriden, CT, USA

problem #9

Dec 012017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). New country BMW (1 weston park rd, hartford, ct 06120, (860) 522-6134) was contacted and stated that the parts were unavailable. The dealer was unable to determine when the manufacturer would provide the parts for the recall repairs. The contact noticed a burning odor coming through the vents. The manufacturer was contacted regarding parts and a loaner vehicle option. The failure mileage was not available. VIN tool confirms parts not available. - (recall related incident)

- East Hartford, CT, USA

problem #8

Oct 302017

328 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling). The contact called BMW of annapolis at 410-349-9312 (located at 31 old mill bottom rd, annapolis, md 21409) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Millersville, MD, USA

problem #7

Jun 082018

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (fields BMW of daytona, 1050 N tomoka farms rd, daytona beach, fl 32124) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- New Smyrna Beach, FL, USA

problem #6

Dec 052017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called braman BMW jupiter at (561) 609-0133 (located at 1555 indiantown rd, jupiter, fl 33458) where it was confirmed that the part was not available. The manufacturer was contacted, but did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Port St Lucie, FL, USA

problem #5

Jun 152014

328

  • miles
The contact owns a 2011 BMW 328I. The contact received a recall notification for NHTSA campaign number: 14V176000 (engine and engine cooling: Engine), but the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.

- Murrells Inlet, SC, USA

problem #4

Jan 072014

328

  • 84,000 miles
The contact owns a 2011 BMW 328I. The contact stated that the vehicle stalled while at a complete stop and failed to restart. The vehicle was towed to the dealer who noticed that the vanos assembly bolts were fractured. The vehicle was repaired. The manufacturer stated that the VIN was not included in NHTSA campaign number: 14V176000 (engine and engine cooling: Engine). The approximate failure mileage was 84,000.

- Alhambra, CA, USA

problem #3

Dec 042012

328 6-cyl

  • 17,000 miles
I was driving on free way around 65-70 mph, suddenly the car lost control, veering, jerking, steering wheel lost control.

- Northville, MI, USA

problem #2

Oct 312011

328

  • 3,037 miles
The contact owns a 2011 BMW 328I. The contact was attempting to retrieve something from the trunk when her leg was burned from the exhaust pipe. The manufacturer was not made aware of the incident. The VIN was not available. The failure mileage was 3,037.

- Beverly Hills, CA, USA

problem #1

Aug 262011

328 6-cyl

  • 100 miles
1.) vehicle had very rough idle while idling in neutral at stop light (0 mph). Tachometer was fluctuating rapidly between 500 and 900 RPM and the vehicle was shaking violently. Drove immediately to dealership, who found no fault codes and made no repairs. Vehicle drove normally afterwards. Odometer approximately 100 miles. 2.) vehicle stalled while idling in neutral at a stop light (0 mph). Engine died with no shudder or any abnormal noises. Vehicle restarted immediately and drove normally afterwards. Odometer approximately 800 miles. 3.) vehicle stalled again while idling in neutral at a stop light (0 mph). Again, it restarted immediately and drove normally afterwards. Brought vehicle to dealership, who found no fault codes and made no repairs. Odometer approximately 1500 miles. 4.) vehicle stalled again while driving at 10 mph in 2nd gear while the engine was cold. Restarted immediately and drove normally afterwards. Again, brought vehicle to dealership, who found no fault codes and made no repairs. Odometer approximately 2050 miles.

- Sunnyvale, CA, USA