10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
2 / 0
Average Mileage:
32,414 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 BMW 328:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #29

Apr 212019

328

  • miles
My 16 year old granddaughter was driving her BMW when all of a sudden a message popped up on the screen to use caution and take the car to a BMW service center for service. She is a new driver she could at that time could not drive over 20 mph. She was terrified. We called for a tow at her request. We sent for help

- Chattanooga, TN, USA

problem #28

Dec 152018

328

  • 68,500 miles
My vehicle was making a squealing noise, was louder when running but sitting still. Took it to a garage and valve cover gasket was leaking apparently. I know this happens to cars but my BMW is a 2011 with only 65500 miles at the time.. costed me 1000 dollars to fix and a month before this they did a recall on the PCV valve and had it tore apart. Maybe it was someone's mistake when reassembling the PCV valve heater during recall at BMW dealer at towne auto in williamsville near buffalo NY?? idk but that is low mileage for this to happen

- Olean, NY, USA

problem #27

Mar 172019

328

  • 57,500 miles
My BMW 328I E93 has the service engine soon (ses) light come on while I was driving on the highway. The computer shows error code 2B3A (P1449 dmtl system fault). I cleared the code and it came back a week later. I tried replacing the gas cap and the error still comes back the same. I was doing further research and came across this article (attached) from NHTSA.gov describing the same exact problem, with the same exact code and even my engine is the same N52K for my E93 328I. Https://static.NHTSA.gov/ODI/tsbs/2012/sb-10051299-3508.pdf the dmtl pump is there to help reduce emissions and if the system is faulty, the BMW dealership should honor the request for service work to replace the dmtl pump under the emissions/extended emissions warranty. I called and they said there's no recall for this VIN so they can't help me...and they are making me pay for the diagnostic fee...but I do in fact have my emissions warranty still in effect for the VIN which is 8 years or 80,000 miles, whichever comes first. It seems that there needs to be an active recall for these faulty dmtl pumps/systems as this problem exists for engines like mine -the N52K engine. I encourage the NHTSA to take a look into this matter and work closely with BMW North America to institute a remedy for this. Thank you in advance and have a nice day.

- Orlando, FL, USA

problem #26

Mar 052019

328

  • 60,000 miles
Sometimes when I try to open the driver's side door using the mechanical handle, door does not unlock. I have to use my key fob to remotely unlock the car before the door handle will work to open the door.

- Lexington, MA, USA

problem #25

Mar 072019

328

  • 92,000 miles
My closed electric sunroof exploded at 70 mph. No one near me, not driving under anything. Sounded like an explosion, glass from the center rained down on me and the remaining glass is pushed out, not

- Chicago, IL, USA

problem #24

Oct 162018

328

  • miles
Blower motor recall and PCV valve recall. Hello, I got a recall notification in the E-mail for the PCV valve and the blower motor. I had already taken my car into BMW previously to have my vehicle worked on by BMW and carmax for problems on these parts and relating parts because they were not working properly. I was wondering if you could please take a deeper dive into my issue. BMW has said they will only reimburse about $250 when I paid much more than that before for the parts directly affected and indirectly affected by faulty parts. I look forward to hearing back from you and appreciate all the help.

- Laurel, MD, USA

problem #23

Aug 152018

328

  • miles
After 3 separate recalls, all BMW defects. Now changed battery, and windows and directionals wont work. Now defective footwell part costing 800plus. BMW will replace, but only if I take time off work and huge expense to drive 4 hrs each way to nearest dealership, because they refuse to tow, even tho their part went bad. They are forcing me to drive (cant afford to tow) a car with 2 safety recalls and a bad computer system to another state with no viable options.

- Bedford, NH, USA

problem #22

Aug 032018

328

  • 100,000 miles
Blower motor wiring.my fan has stopped working. I had it fixed once before out of my own pocket. It has been almost a year and the remedy is still not available.

- Bloomingdale, IL, USA

problem #21

Oct 012017

328

  • miles
7 recall items on my vehicle :-( caling BMW constantly to get an update on the parts needed so I can take my car in and it's not happening... it's been over a year and a half nd nothing. Blower motor wiring: This recall involves the wiring for the system, known as the blower-motor, that controls air flow for the heating and air conditioning system. Over time, the connection between the wiring and this system could deteriorate and, in rare cases, could lead to overheating. Positive crankcase ventilation (PCV) valve heater : this recall involves an engine component known as the positive crankcase ventilation (PCV) valve heater. The PCV valve heater may not have been produced to specifications. Over time, it could deteriorate and, in rare cases, could lead to overheating.F overheating occurs, then in rare cases, this could lead to melting of the PCV valve. In extremely rare cases, this could lead to a fire. Recall 17V676000- electrical system wiring -may cause fire even when vehicle is off. Recall 16V071000- airbag frontal drivar side inflator module-in crash the inflator could rupture with metal fragments. Recall 11V476000: Power train driveline driveshaft- if bolts loosen could lease to loss of power to front wheel and vehicle breakdown/crash. Recall 17V683000 -component engine and cooling, emission control crank case, electricl short will cause parts within PCV valve to melt increasing risk of fire. Recall 12E029000 -engine and cooling system fan-fa motor can become inoperative or circutitboard to overheat cauing engine in engine compartment to catch fire. Recall 13V044000 - electrical system -loss of electrical system power fail -vehicle can stall unexpectedly increasing risk of crash. Recall 14V176000 - engine and engine cooling engine- if the bolts lossen or break, the engine may have reduced power or stall increasing risk of crash

- Mission Viejo, CA, USA

problem #20

Jun 272018

328

  • 129,679 miles
Can not open driver door from inside or out. Can not get out of my car. Had to crawl of passenger side door.this is not an essay task to do.

- Quitman, AR, USA

problem #19

Nov 012017

328

  • miles
Have a recall on blower motor wiring and valve heater. Took my vehicle to dealer couple of time, they checked and notified that some wires are burning and needs to be replaced but unable to do so due to part not available. It's been couple of months now and I haven't heard from the dealer.

- Fortmill, SC, USA

problem #18

May 192018

328

  • miles
Two recalls from Oct 2017 have not been remedied yet

- Cuyahoga Falls, OH, USA

problem #17

May 052018

328

  • miles
Ac stopped blowing cool air and blows out hot air even at the lowest temperature. Also a burning smell is noticeable when getting into the car.

- Ellenton, FL, USA

problem #16

Apr 122018

328

  • miles
I bought a used 2011 BMW 328I from a used dealership. I drove it home the first day started to overheat. I checked the carfax on the car & it has 2 recalls. Is it illegal for a dealer to sell me a car knowing it has a 2 safety recalls?

- Los Angeles, CA, USA

problem #15

Nov 012017

328

  • miles
I received a letter in November 2017 about the recall, parts are still not in to complete recall. I live in phoenix, AZ where summers are hot.....I need this fix prior to the summer months in order to run my ac. Thank you for your help. Recall campaign no. 17V-676 recall campaign no. 17V-683

- Phoenix, AZ, USA

problem #14

Jan 052011

328

  • 0 miles
BMW has sent recalls but after calling, they said don't have the parts and its not clear when parts will be available! air bags &blower motor wiring

- Moraga, CA, USA

problem #13

Mar 082018

328

  • 83,600 miles
While looking up the recall for the takata recall, I noticed there was an open recall on my car for the vanos housing bolts, I had not received a notice in the mail even though I had updated my account with BMW at first notice of the tanaka recall. I had my car serviced for the vano housing repair which they removed the valve cover to inspect the bolts and found a broken bolt on the vanos housing and replaced the exhaust, removed and inspected the oil pan to remove the fragments. I paid for an oil change that day. Less than 7300 miles and 2 quarts of oil later I was experiencing an oil leak that was caused by an improperly seated valve cover not seating to the cylinder head. They offered to repair a broken cylinder head bolt for $500 I declined as my mechanic said it didn't make sense and they should repair a bolt if they are already in there. I'd also like to note that the recall listed the repair was to take 4 hours but they had my car 3 days. No loaner was given until the end of the 2nd day. They are now refusing to reimburse me for the valve cover $1000 repair. I noticed online that several dealers replaced the valve cover as a part of this service to avoid this problem, though bert smith BMW St. Petersburg, fl did not. I also have 2 other open recalls on my car that have been listed as a remedy not available since December 2017.

- St. Petersburg, FL, USA

problem #12

Jul 112017

328

  • miles
Over heat

- Ridgefield Park, NJ, USA

problem #11

Dec 252011

328

  • miles
"takata recall" while stopped at a red light, we were struck from behind by a vehicle who then ran from the scene.the impact was severe enough that my passenger, julie coppersmith lost consciousness for a few seconds from either hitting the dash or just from the violent movement forward. She was wearing her seat belt but the shoulder restraint failed and the airbag did not deploy. The malfunction was acknowledged on the cars information system.

- Seattle, WA, USA

problem #10

Oct 012017

328

  • 42,000 miles
2 recalls: I have two recalls on my car and BMW does not have a solution or a potential solution or date. They will not suggest a fix or replace anything. The report claims high risk of car setting on fire. This seems like a pretty significant issue.

- Las Vegas, NV, USA

Read the next 9 complaints »