10.0
really awful- Crashes / Fires:
- 17 / 0
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 29,958 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driving in the town of blacksburg va. A two lane with bus access lane didn't quit move over enough and my passenger tires scrubbed the curb that set off both front air bags, broke front and moon roof glass blew drivers sun visor to the back window, broke both drink holders in the passangers front dash.
- Indian Valley, VA, USA
Front passenger restraint system malfunction upon movement on city street
- Franklin, TN, USA
The contact owns a 2011 BMW 328I. While driving approximately 60 mph, the air bag warning indicator illuminated. The dealer was unable to diagnose the failure and notified the contact that the vehicle was included in NHTSA campaign number: 14V176000 (engine). The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 60,000. The VIN was not available.
- Tampa, FL, USA
Saw issue with 2006 3 series regarding passenger airbag light reading wrong. Mine seatbelt chimes go off even if I just put an electronic tablet in the seat. Other day adult son in car, passenger airbag light showing it's off yet he was sitting in seat and strapped in. 2 days later after I dropped him off, system started chiming again, had to put seatbelt in latch even though no one in seat for it to turn off the noise.
- Dover, DE, USA
While pulling into a parking at low speed vehicle accelerated violently causing it to crash over the curb and airbags deployed. Minutes before this crash I noticed several instances where the vehicle seemed to accelerate and RPM rised on its own while I was not pressing the accelerator. The drivers side door airbag seems to have malfunctioned and did not deploy.
- Clifton, NJ, USA
I was following my husband home from working around 5pm on July 28th and as he preceded to turn left, I observed traffic and saw it was safe to follow through as well. As I was turning another gentleman came through the light going approximately 45-50mph and we had a collision. My damage to my vehicle was in the front and the car was therefore totaled. At the time of the accident my airbags did not deploy and I proceeded to hit my forehead on the steering wheel. His airbags did deploy and he was in a 2013 328I and I was in a 2011 328I. I would like to see if this has happened before or why mine did not deploy...updated 10/06/14 updated 3/25/2015.....updated 12/09/15. Updated 05/17/2017
- Beaverton, OR, USA
At temperature above 87 degrees F (after a full day in open parking lot under sun) as indicated on the car's dashboard, the seat belt sensor of the car malfunctioned. Even though I had my seat belt firmly clasped but the car kept on beeping seatbelt warning for about 5-10 minutes until the temperature inside the car dropped to less than 87 degrees F. the seatbelt warning went away after I opened the window and let the car cool down or switched on ac in the car. This is a repeatable problem and can be reproduced if my car is kept in direct summer sun for an afternoon and has occurred a number of times in the past. Since airbag sensors interact with the faulty seatbelt sensors so it has potentially serious safety consequences and need to be addressed by BMW as soon as possible.
- Pittsburgh, PA, USA
Driving down a main road at approx 35 mph when an error message appeared on vehicle dash that stated there is a default with the passenger seat belt that may affect deployment of air bag.
- Oakwood Village, OH, USA
My daughter was traveling on I-95 South in St augustine fl, when several cars came to a sudden stop. My daughter was unable to stop and hit a SUV, she was applying her brakes. The air bag did not deploy. My daughter was injured in the accident, I think something is wrong because the air bag did not deploy and felt the need to report it. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Orlando, FL, USA
2011 BMW 328I. Consumer writes in regards to air bag malfunction. The consumer stated after the vehicle was purchased, she noticed when driving at a speed of 10 mph or lower, applying the brake, or pulling into a parking space, the vehicle would surge forward unexpectedly. The consumer experienced the same surging for a second time, as she pulled into a parking space. The vehicle went over a curb and into some bushes. As a result, she received whip-lash to her neck and slightly bruised her elbows, knees and hurt her chest on the steering wheel. BMW sent an engineer to inspect the vehicle and concluded nothing was wrong with the vehicle. After picking up the vehicle a week later, the consumer and her husband continued to experience the same issue. A month later, the consumers husband pulled into a parking space when the vehicle unexpectedly surged forward and hit a parked SUV in front of him, which caused damage to the front bumper. The vehicle was returned to the dealer, where they kept it for two weeks. The dealer stated the vehicle was fine and it was ready for pick-up. However, two days later, the vehicle surged again, as the consumer was approaching a stop light. The consumer stated the vehicle has been inspected three times, without any success of finding the problem. The mechanism/gear would shift when driving at a low speed or riding the brake at a low speed when coming to a stop. Also, the vehicle sagged on the right side, which has been acknowledged by the mechanics, but it cannot be fixed. Updated 05/13/14. Updated 06/10/14
- Vero Beach, FL, USA
The contact owns a 2011 BMW 328xi. The contact stated while driving 2 mph, the vehicle began to accelerate independently and crashed into some stone/brick stairs, upon enetering a short driveway. The vehicle was not destroyed but the driver sustained a bruise to the ribs and face. The vehicle was taken to the dealer for inspection but they could not determine the cause of failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 15,000. Updated 04/04/14 the consumer stated the front suspension subframe and body shell attachment was ruined. The vehicle was a total loss. The side driver's side air bag did not deploy. The passenger's side air bag did deploy without a passenger. Updated 04/11/2014
- Telksdury, MA, USA
2011 BMW 328I. Consumer writes in regards to faulty airbags. The consumer stated he his wife hit another vehicle at 40 mph, after that vehicle ran a stop. None of the air bags deployed. There was considerable damage to the entire front bumper, passenger side door, panel and hood. The repair shop determined the frame on the passenger side had received damage which needed to be replaced, and it required the motor to removed and re-mounted. The cost of the damage was estimated over $15,000.updated 12/09/15
- North Palm Beach, FL, USA
BMW 328/2011- poor rain handling & lack of airbag(s) deploying in crash where car was totaled. I was driving in the rain and visibility was fine. My car started to hydroplane and started fishtailing, then spun out of control and into a guard rail on I-95. My airbags did not deploy. My car has been declared a "total loss." I have had 5 cars and 2 of them were BMW 3 series. My 2007 BMW never had a problem. I've never had an accident before this one and am confident driving in the rain. I do not feel that my BMW performed like it should have. I did not suffer "serious" injuries but am having to go to a chiroprator and get deep tissue massage twice weekly. I'm not sure if the airbags would have helped my situation (I hit my head and am having what I'm sure are "normal" problems after an auto accident.)
- West Palm Beach, FL, USA
- Lithonia, GA, USA