Carbon monoxide inside the car is way too high with the egr cooler leaking issue not being fixed yet. It's been 3 months now and the air quality inside the car is soo bad that I am getting headache from the soot and co gas coming out of ac vent. I did a service today and even after replacing the microfilter and another filter, the problem still persists. The degraded air quality contains hazardous gas and can cause dizziness which could lead to fatal accidents at higher speed. I kindly request that BMW repurchase this vehicle from me as soon as possible, before I could get into any sort of accident. The egr cooler issue could also lead to car fire (which is definitely something I don't want to happen.) thank you. Regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Jose, CA, USA

My BMW 328I X-drive giving "drivetrain malfunction" message when the car was running on sport mode or eco mode. After few minutes of driving the cars shuts down. This had happened 3 times before in same month and every time the dealership looked at it the replaced a part(fuel injector and module in fuel tank) no help and happened again next day they did it. After I topped up the fuel with 2 gallons when this happen this time the message is not should no more and the car started running normal gain. BMW is not able to figure out the issue and I will be turning it in tomorrow again for diagnosis. The issue is still un-know.

- Dayton, OH, USA

The sunroof exploded. On June 29th, 2018 at approximately 4:00 pm I was stop at an intersection waitin for an on coming car to pass so I could make a left turn. As soon as I started to go I heard what sounded like an explosion/loins gun shot coming from the inside of the car. I was extremely startled, I am literally shaking now just thinking about how scary this was. It only took a few seconds to realize the sunroof was shattering above me. I was only a few miles from home. I called the dealership to advise them what had happed and schedule a repair. I told them this is defective sunroof and it should be covered under the warranty. He couldn't confirm this for me I asked for someone to call me back to confirm, no one called back but I was later in the day on a Friday. I did some research online and I see this type do incident is a problem. Just the fact that you can be startled to that extent while driving is quite disturbing and dangerous. One very important fact is the force from the explosion came from the inside of the car as you can see the glass is forced up. Thank you

- Mckinleyville, CA, USA

Inability to open the driver door to exit the vehicle after the vehicle is stopped. I was informed that it may represent a failure of the door actuator. To be unable to exit the vehicle in the event of an emergency is unacceptable. They claim that the problem can occur intermittently before complete failure and may not be detected by their diagnostics. It is not a covered part or repair despite being a safety issue in a vehicle under the orignal manufacturer warranty and likely represents an intrinsic defect in a vehicle with 36,000 miles.

- Charlotte, NC, USA

Strange "make you feel sick? fumes constantly entering my car cabin. I used an air quality test device to read the air. Its bad. Manufacturer denies everything. Wants me to replace the windshield to make it go away. But only if he does it. 3rd party not allowed. I had windshield checked by 3rd party. No air leaks. Manufacturer refuses to do the same test. Fumes in car get so bad that I constantly have the feeling I am being chocked while driving, red eyes, weird stomach and heart beat feeling, pain in arm and finger, funny sensation on my tongue. Manufacturer won?T inspector the car further. No interest in researching particularly parts, or any for that matter, in detail. Please advise. Is there a list and or chart that lists how much like of formaldehyde, vocs, co, NO2, tvoc are allowed/ are ok in a vehicle cabin with all windows closed while ventilation is running" iam having all these issues while driving, any road, with 30min from first turning car on, then with 30 mph and up, ventilation system on, no matter what setting of it on or off with pre selecting +70 degrees. Please advise. Thx. Kind regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- New York, NY, USA

Car went completely dead on a 6 lane highway. After almost 3 hours of waiting for BMW tow service the police had the car towed. What happened prior to the tow was a car crashed into the back of the police car that was behind us. After 4 days in the shop we were told the cars "main computer had a "catastrophic" failure and needed to be replaced. I have called and written BMW corporate as my wife is scared to drive the car and I was hoping they would discuss some kind of replacement or buy back. The car was totally without any power including the emergency flashers! there appears to me to be a major safety flaw in the cars design and want you to review what happened before another serious breakdown occurs.

- Washington, DC, USA

Saturday Feb. 06, 2016 approx. 7/8 pm after stopping at a light we experienced a feeling of the car not wanting to go. After passing the light the car began to slow down then stop. We tried starting but it wouldn't. I called BMW assist by pressing the overhead button. They called a tow truck. We were picked up by family in an area surrounded by snow and no houses in sight. I left everything in the car expecting to get it back within a couple of days. Today is Feb. 29. they changed several parts and still can't get the car to run.

- Syosset, NY, USA

I was driving down the freeway with my son in the back seat when all of a sudden I heard a really loud explosion. I had no idea what had happened, it almost sounded like a loud gunshot. I heard particles falling on my car, but I did not know what they were. I got off of the freeway just to make sure that it wasn't my car. Sure enough, when I got out, I saw a basketball size hole in my moon roof. I knew that nothing had hit the moon roof because I had not gone under an overpass nor I had I seen anything coming at me that would have caused this damage. I went home and checked on the internet and saw damage to another BMW that looked almost identical to mine. The driver of that vehicle explained the same experience that I did, that he had heard a loud boom or pop and there appeared a huge hole in his moonroof. This exploding moonroof phenomena is not just a BMW problem apparently. I saw vehicles of all types that have experienced this. My son and I were lucky. All we experience was a huge scare and some falling glass, but have there been more traffic on that freeway, we might not have made it. This is obviously a problem with the auto glass that is being installed in these vehicles and is a huge road hazard. The vehicle manufacturers have known about this for quite some time, and nothing has been done about it. Unfortunately, lives may be lost as a result. Something definitely needs to be done.

- Las Vegas, NV, USA

Was driving at 45 mph when sun roof glass broke with out any thing hitting it glass cut me on my right hand arm glass went every place in my face

- Emmett, ID, USA