10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,025 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When I first heard about the recall for the egr cooler, I checked BMW's website and it said that the remedy was available. I took my car to the dealer, only to have them say parts weren't ready. I got a "drivetrain malfunction" error when I was driving to school a few months ago. After I got out of school, I was driving home when the check engine light came on. I took the car to my mechanic who diagnosed the problem as the egr cooler recall. He reset the code and sent me on my way. A few weeks later, the same thing happened again. My mechanic reset the code and sent me on my way again. I checked BMW's website again and they said parts were ready. I took my car into the dealer again, and they told me that parts weren't ready. Just today, I got another "drivetrain malfunction" error and the check engine light is staying on. I took it to my mechanic and he reset the code, but now the light is persistently on no matter how many times we reset the fault code. It has been over 6 months and BMW does not have parts ready. Every time I drive my car, I worry that it'll catch fire or something and leave me stranded along the side of the road. I almost feel like BMW should buy my car back, since it has had the same problem 3 times in a row.
- Oceanside, CA, USA
I was driving on I-91 at normal highway speed and the car suddenly started decelerating on its own with no warning lights or other indication of a problem. I pulled over immediately and shut the engine off and got out to investigate and saw smoke under the hood. I called 911 and the car was visibly on fire by the time they arrived.
- Belchertown, MA, USA
The contact owned a 2015 BMW 328xi. While the vehicle was parked, it caught on fire. The fire department extinguished the fire. A fire report was not filed. The contact was unaware of how the fire started. The vehicle was destroyed. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 17,000.
- St Auburn, NY, USA
While attempting to pass at approx 50 mph on a two lane mountain highway, the car suddenly lost power, warning lights and buzzer sounded. The message on screen reported 'drivetrain malfunction, drive moderately'. the car continued to operate, vibrating badly whenever I gave it gas. We limped home, shut it off. Two hours later I restarted it and all the error warnings disappeared and the car is running normally again.
- Fort Bragg, CA, USA
- Piperton, TN, USA