Unreasonable time to remedy

- York, PA, USA

Wiring harness recall warning was 10 months ago. Dealership says no part is in yet. Every nite I wonder if my car will catch fire N my garage. They need to fix or give a loaner or something to get this taken care of. This is the 3rd attempt to get a response from you guys who aren't mush better it would seem. Get something done soon, please.

- Orlando, FL, USA

The contact owns a 2008 BMW 335I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. West german BMW in fort Washington, Pennsylvania was made aware of the recall and stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Philadelphia, PA, USA

Blower motor recall. My BMW caught on fire on 5/17/2018. I believe it may be related to the current recall concerning engine fires in several model lines. It was parked in my driveway. Had been turned off for over 1 1/2 hours. Damage was primarily isolated to the front and rear. Fire department was called and arrived within 3 minutes to extinguish the fire. Comments made by arson investigators were odd burn patterns. First thought was electrical related fire. They had to call back fire fighters due to worry the battery would reignite.

- Denver, CO, USA

Strong smell of burning electric wiring while driving. Turn off ac. Afterwards ac stopped working. Upon inspection, ac blower motor had burned wiring to the point that it was broken. Had to get blower motor and connector replaced. No visible smoke or flames. Strong smell of plastic/electronics burning when it happened. Wiring damage pretty bad. Vehicle was in motion in city street when it happened smell continued for several minutes even with windows open.

- Guaynabo, PR, USA

Bare wire exposed on both front headlights.

- Parrish, FL, USA

The contact owns a 2008 BMW 335I. The contact stated that the air conditioner inadvertently failed to function when attempted to be used. The contact received notification of NHTSA campaign number: 17V676000 (electrical system); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to lauderdale BMW-MINIservice center (2601 S andrews ave, fort lauderdale, fl 33316), but the parts were not available for the repair. The manufacturer was not contacted. The approximate failure mileage was 82,000. VIN tool confirms parts not available.

- Ft Lauderdale, FL, USA

This is for 2 NHTSA recalls issued 10/25/17 and 10/30/17 NHTSA recall number17V676 and NHTSA recall number17V683. It is now 3 months later and BMW of North America still has no remedy available! both recall statements caution that "over time" the part could deteriorate, leading to the car catching on fire. Since the car is 10 years old, I am concerned that the BMW definition of "over time" has been met, and therefore we are left with a non-driveable car due to their warnings. How long should one wait with no compensation, either mobility or financial?

- Norwalk, CT, USA

The contact owns a 2008 BMW 335I. The contact received notification of NHTSA campaign number: 17V676000 (electrical system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (century West BMW, 4245 lankershim blvd, North hollywood, ca 91602) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Burbank, CA, USA

Driving my car at 65mph the whole car shut down I had no control of the vehicle. Was barely able to power the steering wheel to the right and coast into a parking lot. Where I was still not in a safe place because my brakes had no response as well. Finally snatched up the ebrake and the car began to slow down. This is the second time this issue has occurred with me driving and I'm lucky to have my life after two horrific incidents like this. Also I have no air bag so if I wouldn't of been so lucky to not hit anything head on I would of not even had a airbag deploy. I was told by BMW my car shut down because of the water pump but when this was replaced after a $950 bill my car still doesn't work and now I'm being told by BMW now it will be another $500 to figure it out. I have not been able to drive my car free of concern for more than 6 months. As much as this car has shut down or stalled on me I don't feel it's safe for anyone to drive a vehicle like this. Got the car January 2015 and my warranty was used up within 1 year fixing the same parts repeatedly. No my car won't even start or run properly. This is after I go the water pump replaced like I was instructed by BMW. I didn't have enough to load that document but I have it available also.

- North Las Vegas, NV, USA

Recently I got a letter from BMW that my vehicle was recalled for two issues which I have been experiencing since a year. 1 overheating 2. plastic burning smell inside the compartment. I brought this to their BMW's notice many times which they ignored. And recently when I got this recall letter from BMW I gave them a call(princeton BMW), they gave me an appointment saying they will fix that. I told them crystal clearly that I was there for the two recall issues only and nothing else. And to my shock, let alone repairing the mandatory recall issues, they gave a big list of other things, which I did not even ask for, and they charged me around 170 dollars(attached copies). I am bringing this to your notice for solely one reason, and that is there are millions of unsuspecting people who are unaware of this malpractice who will be falling into this kind of trap. BMW is trying to make money out of this situation too. I am attaching all the copies. Please look into this matter and please make them realize there is an authority watching. I felt like somebody stole money from me. Hope to get a response from the department. Thank you very much.

- Bensalem, PA, USA

The contact owns a 2008 BMW 335xi. The contact received notification of NHTSA campaign number: 17V676000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Philadelphia, PA, USA

The contact owns a 2008 BMW 335I. While driving, the vehicle started to overheat. The contact noticed smoke under the hood while the vehicle was idling. Upon further inspection, the contact could not determine the location of the smoke. The engine malfunction indicator illuminated. There were no injuries and a police report was not filed. There was no fire. The vehicle was towed to an independent mechanic where it was diagnosed that, due to the auxiliary cooling fan overheating, the radiator cracked and the auxiliary cooling fan and radiator needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 17V676000 (electrical system). The contact called momentum BMW at (855) 645-6452 (10002 southwest fwy, houston, tx 77074), but the call was disconnected. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Houston, TX, USA

I was driving my car I wasn't driving my car no more than 15 min. I felt my ac cut off then I saw white smoke above the dashboard I pulled over and shut the engine off and raise the hood up no smoke was coming from the engine the smoke was coming from above the dashboard then flames fell out above the glove apartment in which the entire car caught fire my car was well taking care of never had any major problem wit my car (a BMW certified mechanic work on my car ) im very disappointed about my car catching on fire for no reason at all I could have lost my life.

- Baltimore, MD, USA

I owned a 2008 BMW 335I for about 4 years. Last month I was driving the car home after picking it up from dealer. I brought the car to the dealer because the crankshaft sensor failed and also went for the battery recall. Driving back from the dealer back to my apartment was about 30-40 minutes. So right when I pulled into the apartment parking lot, I noticed my trunk was smoking through my rear view mirror. I quickly tried to park somewhere empty, then I got out and I saw the rear end of the car was flaming up. It took less than 20 minutes, the entire car was covered with fire. Since the fire started from the rear, I am sure that's the battery wire connection that caused this. I am frustrated because I dd this car and only happen after the service from the dealer. Also why BMW design and position the freaking battery and wires behind the gas tank?

- Bethlehem, PA, USA

I got locked in my car several times and it will not unlock.this can cause death on a hot day.the vehicle was stationary

- Highland Hgts, KY, USA

Head light wiring sheathing is deteriorating, it is flaking off causing wires to touch, it has caused an electrical short and fried my lighting ballast and blown headlight bulb.

- Brewton, AL, USA

My car abruptly losses all power. It's lost power on the freeway (3 times), at stop lights (too many to count) and after the car sits; either at work, over night or even if I'm out running errands. In other words, the power failure cannot be duplicated, it happens randomly (my car is unable to start as I type this!!). needless to say my life as well as my families safety have been put to the test several times. On 2 separate occasions, I was nearly rear-ended on the freeway when my car lost power at highway speeds. I couldn't move over to the shoulder and ended up stalling in the slow lane. After spending a small fortune trying to fix this dilemma a friend sent me this letter that the NHTSA sent to BMW in 2013 regrading a power failure that many cars were experiencing at the time. Here's the letter: www-ODI.NHTSA.dot.gov/acms/cs/jaxrs/download/doc/ucm433921/rcak-13V044-6848.pdf I've also drafted BMW this letter I sent them yesterday: (in part) to whom it may concern, I am writing to voice grave concern regarding my M3, which has: 1). lost power several times while traveling on the freeway at highway speeds and has almost caused a crash on 2 separate occasions (near rear end collision) 2). Lost power at stop lights and several times as I started to accelerate 3). Consistent failure to start the car (no power) or it tries to start and immediately turns off after a brief second in addition to the imminent danger to my family and others, this has cost me thousands of dollars the included link below shows a document which was sent by the NHTSA to BMW na in 2013. I was happy to realize that BMW acknowledged the problem for the E92 3 series (my car shares the exact same part number for the mentioned faulty part), but I was equally shocked to find out that my specific vehicle was not covered under the recall which is what my car is experiencing.

- Buda, TX, USA

My family took he car to the grocery store and when they attempted to exit the car, the drivers door wouldn't open. I eventually discovered that fuse #73 failed causing the doors to lock the passengers inside the car. Initially it was just the drivers door, but as I was pressing the door lock buttons on the key and the central locking button all door were eventually affected. I see this as a safety hazard since passengers could be trapped in the vehicle in an emergency.

- Lake Zurich, IL, USA

Car was parked in the driveway, drove it earlier that day for about an hour, parked it 3pm and 2 hours later neighbor came knocking saying car was smoking. Ran outside and car was on fire. Interior was smoked out. Keyless entry was dead. Broke the window to get the car open, turned the garden hose on to try and stop the car from burning. Called 911 fire dept arrived and had to pry the truck open because it was still sizzling. Fire dept cut the battery cables and said it looked like an electrical fire under the dash. Glove box and passenger side front seat was completely charred. After 22 days, a BMW engineer and allstate ins called it a total loss. BMW engineers report still has not been published. Total loss on a parked vehicle; clearly this vehicle was unsafe and a design fault. Manufacturers are suppose to engineer cars to withstand fires.

- Ontario, CA, USA