2019 BMW M5
TSBs (Technical Service Bulletins)
Technical Service Bulletins (TSBs) for the 2019 M5 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
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TSB #B360121
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. Read More »
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TSB #B320223
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time ... Read More »
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TSB #B320223
?Unusual noises occur only when operating the steering column in the axial direction. Read More »
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TSB #B320420
A groaning type noise is heard during the height adjustment. Read More »
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TSB #B320420
A groaning type noise is heard during the height adjustment. Read More »
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TSB #B612922
The saved steering column positions, vertical and horizontal, are not stored long term. Read More »
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TSB #B661519
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
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TSB #B662419
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
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TSB #B610721
Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel. Read More »
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TSB #B662419
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column. Read More »
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TSB #B662419
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
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TSB #B320420
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment. Read More »
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TSB #B320420
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment. Read More »
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TSB #B320320
FAILURE OF THE ELECTRIC STEERING COLUMN ADJUSTMENT AT HIGHER CABIN TEMPERATURE: Electric steering column adjustment fails when interior cabin temperatures rise above 122 degrees F (e.g., parked outdoors on hot day). Read More »
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TSB #B320420
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment. Read More »
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TSB #B340414
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
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TSB #B330319
SERVICE ACTION: CHECKING THE THRUST WASHER AND THE REAR AXLE ANTI-ROLL BAR. On vehicles with an incorrect setting of the thrust washer contact between the thrust washer and the sway bar may occur over time. Read More »
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TSB #B341019
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required. Read More »
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TSB #B621019
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Read More »
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TSB #B340714
Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. CAUSE Material- Read More »
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TSB #B341019
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »
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TSB #B341019
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »
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TSB #B340414
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
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TSB #B360121
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
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TSB #B510221
AIR DUCT COVER LOOSE OR MISSING: The air duct cover (fender mounted) may be loose or missing. Prolonged high-speed driving can cause movements of the fender, causing the air duct to become loose. Read More »
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TSB #B513016
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Read More »
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TSB #B662419
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
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TSB #B610421
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »
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TSB #B662419
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
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TSB #B610520
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Read More »
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TSB #B170324
BMW AG has issued a Delivery Stop (effective April 15, 2024) on certain Model Year 2018 - 2023 BMW vehicles that were produced between November 7, 2017, and September 9, 2022. Read More »
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TSB #B170222
Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166). Read More »
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TSB #SIB640222
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). Read More »
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TSB #B110621
When performing an engine oil service on vehicles equipped with a S63M engine the ETK states to use "Setoil filter element" P/N 11 42 5 A33 C43. Read More »
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TSB #SIB 62 03 21
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD). Read More »
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TSB #B510221
AIR DUCT COVER LOOSE OR MISSING: Prolonged high-speed driving can cause movements of the fender, causing the air duct to become loose. Read More »
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TSB #B160420
?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. Read More »
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TSB #B120220
THE MIL IS ILLUMINATED WITH OXYGEN SENSOR FAULTS STORED: One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and/or an illuminated malfunction indicator lamp ... Read More »
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TSB #B120419
DME FAULT MEMORY ENTRY FOR THE CRANKSHAFT SENSOR: This Service Information Bulletin (Revision 1) replaces SI B12 04 19 dated February 2019. Read More »
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TSB #SIB090121
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. Read More »
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TSB #B160123
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). Read More »
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TSB #B160123
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). Read More »
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TSB #B160420
TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. Read More »
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TSB #B510819
The basic conditions for initializing the power windows are not met. Read More »
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TSB #B611305
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
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TSB #B610524
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »
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TSB #B630821
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of ... Read More »
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TSB #B651523
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. Read More »
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TSB #B840822
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
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TSB #SIB651312
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
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TSB #B662419
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
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TSB #B840621
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. Read More »
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TSB #B840917
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection). Read More »
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TSB #B650919
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption. Read More »
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TSB #B001020
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update. Read More »
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TSB #B640821
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +) without changing any climate control settings. Read More »
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TSB #B650721
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g. Read More »
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TSB #B612620
?BMW DIGITAL KEY CARD IS NOT DETECTED WHEN PLACED ON THE NFC TRAY: The customer may have the following complaints: The Digital Key Card cannot be activated on the NFC (near field communication) charging tray (the activation pop-up does ... Read More »
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TSB #B620320
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated. Read More »
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TSB #B652120
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »
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TSB #B661820
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations. Read More »
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TSB #B662419
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
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TSB #B661820
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations. Read More »
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TSB #B320420
GROANING NOISE DURING HEIGHT ADJUSTMENT OF THE ELECTRIC STEERING COLUMN: A groaning type noise is heard during the height adjustment. Read More »
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TSB #B090218
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
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TSB #B651520
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". Read More »
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TSB #B661919
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »
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TSB #B662419
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
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TSB #B610419
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. Read More »
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TSB #B610419
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. Read More »
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TSB #B610520
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
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TSB #B611220
TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment. Read More »
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TSB #B660920
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated. Read More »
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TSB #B650820
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
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TSB #B720417
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Read More »
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TSB #B840214
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
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TSB #B611220
TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment. Read More »
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TSB #B661418
CHECK CONTROL MESSAGE CROSSING TRAFFIC WARNING WHILEPARKING: The check control message (CCM) "Crossing traffic warning. It is possible to continue driving" can appear when parking. Read More »
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TSB #B840120
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. Read More »
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TSB #B840220
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »
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TSB #B610520
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
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TSB #B120220
THE MIL IS ILLUMINATED WITH OXYGEN SENSOR FAULTS STORED: One of the following faults may be stored in the digital motor electronics (DME) either as part of diagnosing a different issue; and/or an illuminated malfunction indicator lamp ... Read More »
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TSB #B840120
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. Read More »
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TSB #B840220
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »
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TSB #B610722
Check Control message (CCM) displays "Vehicle key missing" after engine start. Read More »
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TSB #B620223
In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display. Read More »
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TSB #B620919
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster). Read More »
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TSB #B090221
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. Read More »
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TSB #SIB090121
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. Read More »
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TSB #B611621
The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle. Read More »
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TSB #SIB 62 03 21
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD). Read More »
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TSB #B610421
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »
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TSB #B651121
SiriusXM satellite radio is not working and does not display a channel list. Read More »
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TSB #B340121
DYNAMIC STABILITY CONTROL (DSC) UNIT DOES NOT RESPOND AFTER PROGRAMMING: After programming the vehicle using ISTA, the DSC control unit does not respond. Read More »
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TSB #B652020
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite. Read More »
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TSB #B160420
TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. Read More »
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TSB #B650709
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »
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TSB #B651220
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3). Read More »
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TSB #B660817
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018. Sporadically when the rear view camera is activated no image appears in the display. Read More »
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TSB #B630418
One or more of the LED daytime running lights are dim or discolored. Read More »
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TSB #B630821
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of ... Read More »
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TSB #B630418
One or more of the LED daytime running lights are dim or discolored. Read More »
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TSB #B630418
One or more of the LED daytime running lights are dim or discolored. Read More »
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TSB #B630421
AUTOMATIC HIGH BEAM DOES NOT DIM AUTOMATICALLY: The automatic high beams may not automatically dim to low beams. Read More »
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TSB #B630121
BRAKE LIGHT REMAINS LIT AFTER BRAKE PEDAL RELEASE: The trunk-mounted brake light remains lit for several seconds after the brake pedal is released. Read More »
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TSB #B611222
After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost. Read More »
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TSB #B510819
The basic conditions for initializing the power windows are not met. Read More »
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TSB #B540521
?The sunroof will not operate in either direction. Read More »
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TSB #B540521
The sunroof will not operate in either direction. There are NO faults stored related to the sunroof. If the vehicle has any faults stored related to the sunroof, this bulletin does not apply. Read More »
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TSB #B612315
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
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TSB #B640821
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. Read More »
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TSB #B513016
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Read More »
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TSB #B720321
M5 CS PRECRASH SAFETY BELT TENSIONING TRIGGERS PREMATURELY IN CERTAIN SITUATIONS: In certain situations, when the vehicle is being driven more dynamically and repeated heavy braking may berequired, the Precrash Safety Belt tightening ... Read More »
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TSB #B720417
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Read More »
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TSB #B511218
TRIM STRIP IS LOOSE OR DETACHED FROM ROOF: The roof trim strip may be loose or detached. The roof trim strip adhesive was not sufficient. Read More »
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TSB #B514616
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. Read More »
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TSB #B540521
?The sunroof will not operate in either direction. Read More »
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TSB #B511818
DOORS WILL NOT COMPLETELY LATCH: One or more doors will not completely latch or will open to the first stage at times. The door lock strikers may be misadjusted. Read More »
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TSB #B661919
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »
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TSB #B511319
DOOR LATCHING COMPLAINTS IN COLD WEATHER: Below freezing ambient temperatures: One or more doors (front or rear) may not open when attempting to enter or After opening they may not correctly latch A leaking seal on the outer Bowden ... Read More »
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TSB #B661520
ACTIVE CRUISE CONTROL - UNEXPECTED DECELERATION: Vehicle slows down (decelerates) unexpectedly while Active Cruise Control with Stop & Go (ACC) function is activated. Read More »
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TSB #B011220
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and ... Read More »
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TSB #B270220
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no ... Read More »
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TSB #B520121
?The front seat will not calibrate/initialize, and the stored faults cannot be deleted. Read More »
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TSB #B720417
Acoustic and visual warnings indicate that the front passenger seat is occupied, and the safety belt is not fastened when the seat is actually unoccupied. Read More »
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TSB #B520121
Front seat will not calibrate/initialize, and the stored faults cannot be deleted Read More »
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TSB #B520121
SEAT FAILS TO INITIALIZE DUE TO MISSING END STOP: Front seat will not calibrate/initialize. Read More »
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TSB #B652120
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »
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TSB #B340121
DYNAMIC STABILITY CONTROL (DSC) UNIT DOES NOT RESPOND AFTER PROGRAMMING: After programming the vehicle using ISTA, the DSC control unit does not respond. Read More »
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TSB #B661519
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
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TSB #B270220
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no ... Read More »
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TSB #B841422
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). Read More »
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TSB #B320420
A groaning type noise is heard during the height adjustment. Read More »
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TSB #B662919
TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
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TSB #B661720
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID ... Read More »
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TSB #B660817
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. Read More »
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TSB #B660817
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018. Sporadically when the rear view camera is activated no image appears in the display. Read More »
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TSB #B090321
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. Read More »
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TSB #B662919
TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
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TSB #B840621
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. Read More »
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TSB #B840822
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
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TSB #B110621
Information updated about engine oil filter cap drain plug. When performing an engine oil service on vehicles equipped with a N63M, N63B or S63M engines; the ETK states to use "Set oil filter element" P/N 11 42 5 A33 C42 or P/N 11 42 5 ... Read More »
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TSB #B661519
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
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TSB #B652121
SiriusXM satellite radio is not working and does not display a channel list. Read More »
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TSB #B840621
The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. Read More »
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TSB #B840917
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection). Read More »
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TSB #B511921
A faulty componnent inside the trunk spindle drive. Read More »
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TSB #B090121
BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. Read More »
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TSB #B520121
Front seat will not calibrate/initialize, and the stored faults cannot be deleted Read More »
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TSB #B610421
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »
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TSB #B630418
One or more of the LED daytime running lights are dim or discolored. Read More »
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TSB #B360121
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
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TSB #B650121
SPORADIC FAILURE OR CRACKING NOISE IN BASS SPEAKERS: No Bass or a cracking noise can be heard from the bass speakers. Read More »
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TSB #B160420
?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. Read More »
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TSB #B612620
?BMW DIGITAL KEY CARD IS NOT DETECTED WHEN PLACED ON THE NFC TRAY: The customer may have the following complaints: The Digital Key Card cannot be activated on the NFC (near field communication) charging tray (the activation pop-up does ... Read More »
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TSB #B620320
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated. Read More »
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TSB #B652020
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite. Read More »
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TSB #B661820
?GESTURE CONTROL UNINTENDED OPERATION: The Gesture camera inadvertently detects movement and performs unintended operations. Read More »
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TSB #B662419
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
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TSB #B652020
?PROGRAM HEAD UNIT: Satellite radio content is not available over IP, this does not affect channels received over satellite. Read More »
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TSB #B652120
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »
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TSB #B612315
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
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TSB #B650919
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
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TSB #B662919
TOP VIEW CAMERA: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
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TSB #B610419
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. Read More »
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TSB #B611220
TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment. Read More »
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TSB #B650820
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
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TSB #B660817
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. Read More »
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TSB #B611220
TRUNK LOCK SWITCH INSIDE THE GLOVE COMPARTMENT IS MISSING: The trunk lock switch ("hotel"/valet switch) is missing in the glove compartment. Read More »
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TSB #B662419
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
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TSB #SIB650922
The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output. Read More »
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TSB #SIB610722
Check Control Message (CCM) displays "Vehicle key missing" after engine start. Read More »
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TSB #SIB610822
When using the Key Reader to retrieve information from the customer's key, no current vehicle data is available. Read More »
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TSB #B540521
The sunroof will not operate in either direction. Read More »
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TSB #B090221
With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionalities or modifications in their features with a new Software Update. Read More »
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TSB #B090321
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. Read More »
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TSB #B651721
The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing. Read More »
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TSB #B662919
The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
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TSB #SIB 61 04 21
The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function. Read More »
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TSB #B660321
DELIVERY STOP: RADIO REMOTE CONTROL M SPORT: Vehicles were delivered with the wrong radioremote control (without motion sensor) whichdecreases the theft-proofing against rangeextenders. Read More »
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TSB #B662419
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column. Read More »
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TSB #B840120
BMW CONNECTEDDRIVE SERVICES ARE NOT AVAILABLE: The BMW ConnectedDrive services are not available for an extended period. Read More »
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TSB #B840220
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Read More »
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TSB #B620119
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. Read More »
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TSB #B661919
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »
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TSB #B651420
DWA ANTI-THEFT ALARM ACTIVATES FOR NO APPARENT REASON: The alarm system is activated due to no apparent external or internal influence. Sensitivity of internally installed tilt alarm sensor in the alarm system (DWA). Read More »
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TSB #B651420
DWA ANTI-THEFT ALARM ACTIVATES FOR NO APPARENT REASON: The alarm system is activated due to no apparent external or internal influence. Sensitivity of internally installed tilt alarm sensor in the alarm system (DWA). Read More »
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TSB #B651420
DWA ANTI-THEFT ALARM ACTIVATES FOR NO APPARENT REASON: The alarm system is activated due to no apparent external or internal influence. Sensitivity of internally installed tilt alarm sensor in the alarm system (DWA). Read More »
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TSB #B651623
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed. Read More »
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TSB #B651922
The customer complains that the radio stations change by themselves. Read More »
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TSB #B652121
SiriusXM satellite radio is not working and does not display a channel list. Read More »
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TSB #B651121
SiriusXM satellite radio is not working and does not display a channel list. Read More »
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TSB #B650919
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
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TSB #B841422
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). Read More »
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TSB #B841422
Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates). Read More »
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TSB #B651312
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
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TSB #B650919
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
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TSB #B652214
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »
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TSB #B610524
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3. Read More »
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TSB #B652120
?NO PREVIEW IMAGES DISPLAYED IN THE REAR SEAT ENTERTAINMENT: The rear seat entertainment screens do not display any preview images at times. Read More »
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TSB #B650721
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g. Read More »
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TSB #B613322
Due to a software error, Remote Software Upgrade (RSU) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed. Read More »
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TSB #B011220
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and ... Read More »
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TSB #B090218
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
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TSB #B520121
Front seat will not calibrate/initialize, and the stored faults cannot be deleted Read More »
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TSB #B651121
SiriusXM satellite radio is not working and does not display a channel list. Read More »
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TSB #B360121
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
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TSB #B160420
?TANK VENTILATION DIAGNOSIS: There is software error in the diagnosis of the fuel tank ventilation valve. Read More »
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TSB #B662419
REMOTE CONTROL IS NOT DETECTED: Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
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TSB #B090218
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
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TSB #B650820
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
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TSB #B840214
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »