10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,842 miles

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« Read the previous 20 complaints

problem #2

Jun 072013

X1 4-cyl

  • 1,200 miles
BMW X1 leased in May 2013: Sdrive 28I defect noticed: Nav screen & interior lighting would cut off. Could not be restarted.continued throughout the other defects/*engine failure at hwy speeds:generally following navigation black-outs- engine, without warning, cut off while traveling down the interstate. /*engine failure with full electrical & lighting failure- no power steering- night time/*auto start stop-vehicle would not restart when depressing the brakes in traffic/*unprompted acceleration /*brake failure 100% /*gear shifter would not remain in selected P, D, N, R upon selection/*gear shifter-"randomly" shift into other gear selections while driving at all speeds./*power surges- vehicle would randomly charge then not charge iphone ( compatible model) / would also send power surges to heated seats when not on, heated seat button not lit up- would cause seats to become extremely hot to where, if I couldn't exit the vehicle, I would have to turn on the air (would only blow hot air during surge) and sit on jacket./*engine light always on/*vehicle would spell of "burning"/*power seats- randomly stop working/*headlights/fog lights- randomly blew out shortly after leasing/*vehicle wipers (front and rear)- wouldn't work "together"- would sometimes hit each other during heavy rain/*loss of gps alongside random current location failure(would say I was in Kansas, ca, etc. While I was in Georgia.- directions into dead ends/ non- existent roads/*bluetooth failure constantly/*rear seats would become unlatched if hard braking occurred- not operator failure; back seats were "rarely" moved out of upright position- never occurred around time of moving seats./*radio frequency failure/ na -united BMW- BMW fs-made aware of problem -given video footage during actual failures- BMW stated " not a lemon law issue." - all documented- months in service- couldn't fix.

- Cartersville, GA, USA

problem #1

Jun 292014

X1 4-cyl

  • 11,000 miles
I started the engine, the car started shaking and: "engine malfunction: Reduced engine power. Safe to continue, drive with caution. Please take vehicle to nearest service center." I opened the hood and the engine was clearly shaking periodically. I called a friend and they said it might be an injection problem, among several other potential issues. I decided to drive it on the highway to try and get to the nearest BMW dealership (45 miles away), and after about 10 miles (going about 50 mph) it got really bad. It started to shake so much I had to pull over quickly - as a precautionary measure, I stayed in the right lane knowing that I might have to pull over. I could have easily gotten into an accident were I in the left or middle lanes because of the drastic reduction in speed. I then got the car towed to the nearest dealership (BMW of West springfield, MA), and they told me it had a faulty injector and so they replaced all of them. I asked them why the fuel injectors failed - they said: "sometimes you just get a bad car out of the batch." Today, I got back in the car and the same problem happened again. It started shaking badly, engine malfunction error, etc. I had it towed to BMW of manhattan. One of the service reps over there said, when asked how this could happen again, said that "sometimes injectors fail out of the box. We'll send the parts to germany and they'll dissect them to find out what happened." BMW of manhattan is currently replacing all fuel injectors and spark plugs, which were flooded with fuel because of the misfiring fuel injectors. No one, not even BMW of North America whom I have called several times, is willing to give me a proper answer on why the injectors failed, nor are they willing to give me any guarantees as to the safety of my car, nor are they willing to make any reparations for what happened.

- New York, NY, USA