10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 4,940 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On Wednesday, April 4th, I was helping my collie into the back of the SUV to take her to the vets and the lift gate automatically began coming down when she was half in. I pushed the button to stop it and my dog started falling out, when I tuned ro catch her the lift gate hit my head with enough force that I fell on my knees and suffered a concussion that I am still struggling with. That lift gate has automatically come down at least a couple dozen times as we put things in that back such as groceries or boxes. We usually manage to get out if the way. We complained to the service department in December but it worked fine when the tech checked it and he didn't know what could be the problem. I have filed a complaint with BMW of ocala, Florida and have been contacted by their main office in NJ. I am reporting it because this could possibly kill a person or pet.. the car was parked in our driveway and turned off, the passenger door may have been open since I was putting things in the car for my dog, but I'm not sure.
- Ocala, FL, USA
Rear hatch unexpectedly closes and will hit you if you can't move quickly enough. I suspect it happens if your feet move under the bumper when loading or unloading the vehicle, triggering the automatic open/close sensors. Car parked. An warning beep occurs but this only happens after the hatch has started to close. It will hit you. I have only had the car 2 weeks and it has happened 3 times. Online others have complained of this happening.
- Slidell, LA, USA
- Los Angeles, CA, USA