10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
3,348 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 BMW X1:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #3

Jan 142019

X1

  • 12,000 miles
The tailgate automatically starts closing on me when I am loading or unloading. It starts beeping so I at least get a warning but I have to put my hand up and stop it from crashing on my head. I have told my dealership about this since the first few times it happened, but was told there was nothing wrong with it. Note my feet are not going under the bumper (and that feature does not work on this car ever anyway). This happens when car is stopped and turned off. However one time the trunk opened on me when I was stopped in traffic at a red light and had to get out of the car to go shut it. Not convenient.

- St Petersburg, FL, USA

problem #2

Jan 012019

X1

  • 1,000 miles
The rear trunk of the car starts closing by itself. I injured my hand due to such sudden closure. This problem is all over the internet with thousands of customers hitting it and BMW is not acknowledging or fixing the issue.

- Redmond, WA, USA

problem #1

Sep 252017

X1

  • 5,000 miles
X1 with comfort access package. Power tailgate often closes unprompted when putting groceries ect in the back of the parked car. Closed twice while I was changing a toddler's diaper in the back almost hitting me and her. Both feet were firmly on the ground when it happened and nobody was touching the key. Luckily it beeps before closing but it could cause serious injury if caught in the closing door. The tailgate also opens at random times just when walking past the rear of the parked car. The dealership tried to blame both issues on me inadvertently pressing the key, but it has happened too many times since I originally reported it to my salesman one month after purchase. Because it does not happen every time, the dealer said they can't replicate it and it is my fault. A quick google search indicates this is a common issue on the X1 for those with comfort access.

- Pflugerville, TX, USA