10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,151 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
#5 & 6 fuel injectors had to be replaced in July 2015. #5 fuel injector had to be replaced again in July 2016. Same mechanic performed both repairs. He advised and gave me a "technical service bulletin" that described fuel injector faults and factory covered repairs. - please advise me of this- there is no outstanding recall that I can find for this.
- Overland Park, KS, USA
The power cable going to the in-tank fuel pump burnt up, melting the pump housing and melting the insulation on the wires in the tank. When I took it to the dealer they said it was a known issue and that new firmware will fix the issue to reduce how much current the pump draws, they said there was no recall or warranty on this item. The vehicle could have caught on fire with wires getting hot enough to melt the insulation in the fuel tank! how could this not have been a recall?
- Pittston, PA, USA
The contact owns a 2009 BMW X5. The contact stated once the speedometer reached 40 mph, the check engine light illuminated and the message "engine malfunction stop the vehicle" displayed on the panel. The vehicle was taken to a dealer. The technician diagnosed that the fuel supply system needed to be repaired. The failure had not been repaired. The manufacturer was notified of the issue. The approximate failure mileage was 60,000.
- Astoria, NY, USA
Since July 2013 I'm having problem with my 2009 BMW X5 where there is raw fuel smell inside of the car cabin, I have taken my car to BMW dealership many times, the dealership says it's the vapor recovery system, but the BMW rep. Shows up and says if it was the vapor recovery system engine check light would go on and he does not let the dealership to change the vapor recovery system for $1100 which is covered under my BMW warranty, I have found that on 2007 and 2008 BMW X5 BMW North America already did a recall on the vapor recovery system and replaced them, but they are refusing to fix my problem and me and my small kids are getting sick driving this car because of the raw fuel smell.
- Reseda, CA, USA
I have a BMW X5 2009. I bought this thing brand new 0 miles. Recently has 39000 miles since I both I having issues all the time like Saturday 2/9/13 around 11:00 pm I was returning from Louisiana with my family have a 2 year old son & on I-10 was driving 80 miles an hour and engine just turn off while driving & I was pull over once I stop car trying restart and just don't restart and finally every thing dead no power just dead. Battery die call road side assistant and they send some thru company he told me put car on neutral I don't know how to put on neutral because I cant put neutral bec. Everything was off like no power so I cant do it & he cant do it I call BMW road side assistant I asking help me to put on neutral he say he don't know how to do? just doesn't make any thing BMW road side assistant don't know.... could got kill on road with family. Purchase this X5 $65000.. not expecting this kind issues just not happy 0: engine turn off on road (Jan 9 2013) 1: air blower for ac problem (replaces) Jan 2010 2: sunroof not closing 3: navigation dvd not reading so they replace it.. 4: Jan 31 2013 engine sign came up they fix it.... 5: BMW symbol out side and inside fade it ( replace it) 6: inside driver side handle on door fade (replace ) should I expect this kind problem on BMW X5 [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Channelview, TX, USA
- Germantown, MD, USA