10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
47,151 miles

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« Read the previous 20 complaints

problem #6

Nov 152016

X5

  • miles
I received 2 recall notices regarding this car; the air bag recall was issued on 2/5/2016 and the fuel pump recall was issued on 10/13/2016. No one representing BMW has contacted me yet to have these potentially life-threatening issues resolved. I feel that BMW should escalate their recall resolution process to fixing these recalls within weeks, not months. It has been too long to wait - especially considering I am one head-on crash away from being killed by flying shrapnel from the air bag, or having my car seize suddenly at 65 mph because the fuel pump stopped working. These recalls are not cosmetic - they're very serious safety issues and need quick resolution.

- Germantown, MD, USA

problem #5

Jul 052016

X5

  • 0 miles
#5 & 6 fuel injectors had to be replaced in July 2015. #5 fuel injector had to be replaced again in July 2016. Same mechanic performed both repairs. He advised and gave me a "technical service bulletin" that described fuel injector faults and factory covered repairs. - please advise me of this- there is no outstanding recall that I can find for this.

- Overland Park, KS, USA

problem #4

Aug 282015

X5

  • 77,000 miles
The power cable going to the in-tank fuel pump burnt up, melting the pump housing and melting the insulation on the wires in the tank. When I took it to the dealer they said it was a known issue and that new firmware will fix the issue to reduce how much current the pump draws, they said there was no recall or warranty on this item. The vehicle could have caught on fire with wires getting hot enough to melt the insulation in the fuel tank! how could this not have been a recall?

- Pittston, PA, USA

problem #3

Nov 062014

X5

  • 60,000 miles
The contact owns a 2009 BMW X5. The contact stated once the speedometer reached 40 mph, the check engine light illuminated and the message "engine malfunction stop the vehicle" displayed on the panel. The vehicle was taken to a dealer. The technician diagnosed that the fuel supply system needed to be repaired. The failure had not been repaired. The manufacturer was notified of the issue. The approximate failure mileage was 60,000.

- Astoria, NY, USA

problem #2

Jul 162013

X5

  • 60,000 miles
Since July 2013 I'm having problem with my 2009 BMW X5 where there is raw fuel smell inside of the car cabin, I have taken my car to BMW dealership many times, the dealership says it's the vapor recovery system, but the BMW rep. Shows up and says if it was the vapor recovery system engine check light would go on and he does not let the dealership to change the vapor recovery system for $1100 which is covered under my BMW warranty, I have found that on 2007 and 2008 BMW X5 BMW North America already did a recall on the vapor recovery system and replaced them, but they are refusing to fix my problem and me and my small kids are getting sick driving this car because of the raw fuel smell.

- Reseda, CA, USA

problem #1

Feb 092013

X5

  • 39,000 miles
I have a BMW X5 2009. I bought this thing brand new 0 miles. Recently has 39000 miles since I both I having issues all the time like Saturday 2/9/13 around 11:00 pm I was returning from Louisiana with my family have a 2 year old son & on I-10 was driving 80 miles an hour and engine just turn off while driving & I was pull over once I stop car trying restart and just don't restart and finally every thing dead no power just dead. Battery die call road side assistant and they send some thru company he told me put car on neutral I don't know how to put on neutral because I cant put neutral bec. Everything was off like no power so I cant do it & he cant do it I call BMW road side assistant I asking help me to put on neutral he say he don't know how to do? just doesn't make any thing BMW road side assistant don't know.... could got kill on road with family. Purchase this X5 $65000.. not expecting this kind issues just not happy 0: engine turn off on road (Jan 9 2013) 1: air blower for ac problem (replaces) Jan 2010 2: sunroof not closing 3: navigation dvd not reading so they replace it.. 4: Jan 31 2013 engine sign came up they fix it.... 5: BMW symbol out side and inside fade it ( replace it) 6: inside driver side handle on door fade (replace ) should I expect this kind problem on BMW X5 [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Channelview, TX, USA