Affected Component: STRUCTURE:BODY:TAILGATE

Date Published

JUN 01, 2020

NHTSA TSB #

10177626

TSB Document

• MC-10177626-9999.pdf

Summary

TAILGATE DOES NOT OPEN COMPLETELY: When opened either from the remote key, activation button on the driver's door panel, or using foot motion via Comfort Access; the tailgate will not open completely. The tailgate will release, open a small amount, and stop as shown below: A software error in the automatic tailgate control unit (HKFM).