This Service Information bulletin supersedes SI B22 01 15 dated November 2015. designates changes to this revision SUBJECT Left Side Engine Mount Broken. The left side motor mount or motor mount support has failed. As a result, the electric drivetrain moves excessively in the chassis. A banging noise can be heard from the rear of the vehicle during load reversals. In addition, the vehicle may experience a Drivetrain Malfunction CCM or other electrical drivetrain failures. NOTE: If this failure is present, the vehicle should not be driven, as additional consequential damage could result. CAUSE The motor mount or motor mount support is damaged due to excessive shock to the driveline, such as a sudden loss of traction or underbody impact, during acceleration.