10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 65,872 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I narrowly avoided 2 accidents recently when I was unable to turn my vehicle into driveways with vehicles coming in the opposite direction. The steering wheel would not turn. The service manager at the Buick dealership said that it was a power steering failure.
- Bulverde, TX, USA
The contact owns a 2010 Buick Enclave. The contact stated that each time the steering wheel was turned to it exhibited an abnormally loud rubbing noise. The vehicle was taken to the dealer several times for the defect. The dealer advised that they were aware of the defect, but did not have a solution in correcting the failure at that time. The vehicle was not repaired. The failure and the current mileage was 25,000.
- Wilsonville, AL, USA
I lost my steering with only 400 miles the first time.the power steering pump was replaced. The second time the mileage was 6404 the rack was replaced. The first incident was in Florida the second was in New York.
- Punta Gorda , FL, USA
My 2010 Buick Enclave has now had the steering rack fail twice in it's first year. The steering pump has now failed. This starts off as a rub and then soon after begins to have grinding in the steering wheel. I have not let it progress and had it repaired immediately each time. The dealer told me the parts were redesigned yet less than 6 months after installing the new parts, it failed again. I was told by the mechanic that there was insufficient oil in the part and the redesign was to add more oil. Clearly that has not worked. I was told if not promptly repaired, it would lead to loss of steering. I have already filed for repurchase of the vehicle under the lemon law in my state. The dealer also made statements about this being a known issue and that they are trying to get vehicles repaired as they come in and are trying to figure out why it's failing. Additionally I visited the Buick Enclave forums and some other sites and have indeed found this to be a common problem. I don't have a working knowledge of auto mechanics but I'm very concerned about the possible loss of steering control and the inability of the dealer to fix my problem.
- Sammamish, WA, USA
- Annapolis, MD, USA