10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
45,028 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Buick Enclave:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #18

Aug 112014

Enclave 6-cyl

  • 60,140 miles
2011 Buick Enclave, all recalls completed. When turning into driveway from a total stop vehicle experienced unexpected acceleration and crashed through part-way up garage door, side wall of garage, (right wheel over 6" concrete foundation), pushed items stored in garage into front wall and moved wall 12" into laundry room. Vehicle stopped when left front wheel hit concrete step into service door although tire left tread mark on floor until engine turned off. Distance traveled was about 2 1/2 car lengths. Damage to right front mainly. $12,300 dealer estimated damage. Driver suffered soft tissue bruising, chipped tooth, soreness. Air bags did not deploy. Odb showed no dtc codes. Vehicle visually/manually inspected by dealer per insurance company request - nothing found. Claim filed with esis/GM central claims unit. Edr, SDM & cdr data were downloaded using Bosch software and pictures taken of vehicle. Data/pictures were turned over to GM investigators. Owner contacted onstar for data but nothing was received by them. However, initial SDM data indicates 'onstar deployment status data sent' and 'SDM recorded vehicle velocity change data sent.' Investigation currently 3 months on-going, vehicle untouched. Vehicle also previously exhibited issue of free rolling backward or forward when stopped on an incline. Auto transmission and torque converter would not hold vehicle.

- Neenah, WI, USA

problem #17

Jul 222014

Enclave 6-cyl

  • 36,623 miles
Driver exiting a parking lot did not see my vehicle and did not stop. Hit my vehicle mid way on the passenger side pushing my vehicle sideways causing it to hit a light pole on the driver side front fender and hood. Air bags did not deploy and seat belt did not work causing me to hit the steering wheel with my chest and my knee on the dash. I was taken to emergency room. Nothing was broken but had extensive soft tissue, muscle strains and cartilage damage. Am still receiving treatment at this time.

- San Angelo, TX, USA

problem #16

Jun 302014

Enclave 6-cyl

  • Automatic transmission
  • 56,000 miles
TL - the contact owns a 2011 Buick Enclave. The contact stated while driving at unknown speed, the vehicle crashed into a deer causing the vehicle to catch on fire and the air bags failed to deploy. A police report was filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure and current mileage was 56,000. Pam updated 11/24/14 updated 8/17/2015

- Quincy, IL, USA

problem #15

Jun 012014

Enclave 6-cyl

  • miles
2011 Buick Enclave. Consumer writes in regards to front passenger seat indicator for the "service air bag" and seat belt warning indicator light comes on for no reason. The consumer stated the warning indicators sounded, when there was no one sitting in the passenger seat. Before the consumer could get to the dealer, the indicators went out on their own.

- Kirkman, IA, USA

problem #14

Apr 292013

Enclave 6-cyl

  • 24,194 miles
My vehicle struck the back of a stopped semi at 25 mph. Had sever damage to hood, driver side headlight, fender, door, window, driver side windshield, front frame, wiper motor and front bumper. Only had ignition shut off airbag and on star was not notified. After two recalls for airbags one in June or July of 2013. I took the vehicle for the second recall later that day I was hit while making a right turn by a vehicle that ran a red. I was turning from a stop. No notification again.

- Mcallen, TX, USA

problem #13

Jan 062014

Enclave 6-cyl

  • 42,500 miles
Entered 4 way intersection after light turned green. Struck on driver side front area by a vehicle running a red light ( driver cited) traveling at approximately 45 mph. None of the air bags deployed. Injuries to me include fractured ribs, torn rotator cuff and injured left knee. Required hospital visit.

- Cincinnati, OH, USA

problem #12

Apr 302014

Enclave 6-cyl

  • 23,000 miles
The contact owns a 2011 Buick Enclave. The contact stated that while driving approximately 10 mph, another vehicle crashed into the front driver's side. The air bags did not deploy. The contact suffered head, neck and shoulder injuries and was transported for medical treatment. A police report was filed of the incident. The vehicle was towed to a collision center but was not inspected to determine the cause of the air bag failure. The contact later received notification of NHTSA campaign number 14V118000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 23,000. Updated 07/15/14

- Metairie, LA, USA

problem #11

Mar 242014

Enclave 6-cyl

  • 84,000 miles
My Enclave was stopped at a red light. The vehicle behind me was rearended by the vehicle behind them and then rearended my vehicle. Immediately I heard a low air release sound and smelled a gun powder smell, but my airbag did not deploy. The red indicator light for airbag came on after the wreck.

- Glen Rose, TX, USA

problem #10

Oct 102012

Enclave 6-cyl

  • 3,000 miles
Turned corner on ironwood46615 and rear ended car that stopped suddenly. Crushed my front end back to puncturing the radiator. No air bag deployed and no seat belt on impact. My knees hit the dash under the steering wheel. No onstar as no airbag deployed. Holding steering wheel was my only deterrent to hitting forward. Repairs cost $5000.+ and GM dealer insisted airbag and seat belt were functioning. Knees still hurt. And seen doctor about knees and going again soon. I am reporting this after hearing that there are recalled on seat belts and airbags on driver side.

- South Bend , IN, USA

problem #9

Mar 142014

Enclave

  • 32,000 miles
Upon ignition, the dash prompted "service air bags." After driving approximately a mile, it went off, then reappeared soon after. In light of reported fatalities due to airbag failure, General Motors must provide a manufacturer's recall.

- Fredericksburg, VA, USA

problem #8

Nov 262013

Enclave

  • 3,000 miles
The contact owns a 2011 Buick Enclave. The contact stated that while driving 50 mph, the air bag light illuminated. The vehicle was taken to the dealer for inspection and they stated that the air bag sensor needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 3,000. The VIN was unavailable.

- Gilbert, AZ, USA

problem #7

Sep 212013

Enclave

  • 40,000 miles
My air bag light came on when I started my Buick Enclave never went off the whole time driving. This is the second time it's happened

- Indianapolis, IN, USA

problem #6

Nov 282012

Enclave 6-cyl

  • miles
The service airbag soon light came on, at which time I took the vehicle to a local dealer. After they repaired the vehicle, the same light came on within 2 weeks. Since that time I have taken the vehicle in approximately 6 more times for the same issue. The last time the dealership advised that they had replaced everything and now were replacing the computer for the airbag system. After the last repair, the light has come back on. This time the vehicle made it approximately 3 weeks.

- Kansas City , MO, USA

problem #5

Jan 042013

Enclave

  • 16,000 miles
Over the pat few months our 2011 Enclaves check air bag indicator, intermittently comes on. It occurs when the car is initially started, and stays on throughout the time it is being operated. It may or may not be on the next time the vehicle is used. The vehicle was never in an accident or had the air bags deployed for any reason.

- Palm Beach Gardens, FL, USA

problem #4

Nov 252011

Enclave

  • 40,000 miles
The day we purchased this vehicle, the service air bag light came on when we test drove the vehicle but the sales man ensured us that they could fix that. Well we thought they did and keep saying that everytime we leave the dealership for the same issue. We have had our vehicle to the shop for this same 'service air bag light' at least 10 times since November 25, 2011. Very frustrating!!

- St.Ansgar, IA, USA

problem #3

Oct 222011

Enclave 6-cyl

  • miles
2011 Buick Enclave. Consumer states problem with vehicle air bag the vehicle was taken to the dealer five times for the same air bag problem.

- West Deptford, NJ, USA

problem #2

Mar 152011

Enclave

  • 1,000 miles
The contact owns a 2011 Buick Enclave. While parked, the front passenger side air bag warning light illuminated. The failure recurred intermittently. The vehicle was taken to the dealer for diagnostics where the technician advised that the failure could have occurred because a cell phone was in close proximity to the front passenger side seat. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 1,000.

- Union , NJ, USA

problem #1

Nov 242010

Enclave 6-cyl

  • 1,200 miles
Air bag light kept coming on. Love Buick, columbia SC replaced module. Several days later air bag light came on again with a message " service airbag ". above dealer now has this vehicle in service and says they need to keep it several days for more diagnostics.

- Lexington, SC, USA