10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
3,608 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #18

Jul 172023

Enclave

  • miles
Recall letter received for air bags, states it can cause serious damage or death. Dealers do not have parts to remedy the problem and will not provide loaner vehicle.

- Princeton, IN, USA

problem #17

Jul 172023

Enclave

  • 0 miles
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Owensville, IN, USA

problem #16

May 102023

Enclave

  • 0 miles
Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Temperance, MI, USA

problem #15

Jul 122023

Enclave

  • 0 miles
Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- East Dublin, GA, USA

problem #14

Jul 112023

Enclave

  • 0 miles
Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Coventry, RI, USA

problem #13

Jun 282023

Enclave

  • 64,000 miles
Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet. The local dealer was contacted, and the contact was informed that the part was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Simpsonville, SC, USA

problem #12

Jul 072023

Enclave

  • miles
Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Buckeye, AZ, USA

problem #11

Jul 052023

Enclave

  • miles
Takata Recall.?The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer?was?contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer?was?made aware of the issue. The contact had not experienced a failure.?VIN tool confirms parts not available.

- Grand Rapids, MI, USA

problem #10

Jul 032023

Enclave

  • miles
Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kent, WA, USA

problem #9

Jun 282023

Enclave

  • miles
Recall N232404980 According to the recall, "the front driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants" I called my local service agent at Baker Buick in Charleston, SC who informed me that no remedy is available at this time. If this is something that could result in death, I want a remedy immediately. I no longer feel safe driving the vehicle myself and especially with my children inside the vehicle. The representative at Baker Buick connected me to the Buick Roadside Assistance, which was of no help. I contacted Buick directly according to their letter and they were of no help either. I have the text messages from them with the standard lines they read off to all their customers and no offer of assistance. Nor do they offer a safer loner vehicle until they can fix mine. They acknowledge that I'm driving a dangerous vehicle but only "understand my frustration". For a faulty part that can cause serious injury or death, the response I've received from them is completely unacceptable

- Mt Pleasant, SC, USA

problem #8

May 102023

Enclave

  • miles
Have contacted GM and they have no estimated date for repairing my vehicle. As a senior I am very concerned that any mistake could have dire consequences. Appears they can repair Chevys and Cadillacs, why not Buick? Recall was in May, we are now approaching two months.

- Downers Grove, IL, USA

problem #7

Jun 232023

Enclave

  • miles
Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Melville, NY, USA

problem #6

Jun 092023

Enclave

  • miles
I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

- Clark , MO, USA

problem #5

May 162023

Enclave

  • miles
Unknown

- Riverview, FL, USA

problem #4

May 102023

Enclave

  • miles
Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Austin, TX, USA

problem #3

Sep 162022

Enclave

  • 75,000 miles
The contact owned a 2017 Buick Enclave. The contact stated that while driving at approximately 20 MPH and then making a turn, a deer jumped out onto the road and after it was hit, the vehicle was sent into a marsh wetland. The contact stated that all the air bags failed to deploy and that the passenger side hit a tree and the driver side of the vehicle was partially in the pond. No warning lights had illuminated. There were no police on the scene, however, the fire department arrived and the contact was unsure if there was a report filed. There was no injury therefore no medical attention was required. After contacting the insurance company, the vehicle was towed and later deemed destroyed once an inspector was sent out. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

- Lincoln City, OR, USA

problem #2

Apr 182020

Enclave

  • 43,000 miles
The car was rear ended while parked. The car is totaled. The car moved up several feet upon impact in park and hit the trailer that was parked in front of it. The airbags did not deploy and the screen showed an error message following the accident that said "service airbags". there was no prior notification of this sort previous to the accident. This airbag issue should have been alerted before the accident took place.

- Cincinnati, OH, USA

problem #1

Feb 092017

Enclave 6-cyl

  • 5,000 miles
The contact owns a 2017 Buick Enclave. While driving 25 mph and making a left turn, another vehicle pulled out and crashed into the contact's vehicle. The air bags failed to deploy and the driver's side seat belt failed to lock. The contact sustained head injuries that required medical attention. No injuries were reported in the other vehicle. A police report was filed. The vehicle was towed to an auto body repair shop where it was awaiting diagnosis. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. Updated 05/30/17

- Wheeling, IL, USA