10.0
really awful- Crashes / Fires:
- 2 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 88,082 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall, while driving at night the low beam headlamps go off. This has happened several times starting in 2011 but have come back on until 10/14/2016, while driving at night on a busy city street. Now the low beams do not work at all. The recall description matches to what is happening to my 2006 Buick Lacrosse with this problem. I have contacted the local Buick dealer informed me my car VIN # is not on their recall list.
- Clarksburg, WV, USA
The hdm module failed leaving no low beams while driving in a rural area at night. VIN was not covered by the recall allowing Buick to ignore the problem and leave the owner to pay.
- National Park, NJ, USA
The contact owns a 2006 Buick Lacrosse. While driving approximately 55 mph, both headlights failed. The bright lights eventually illuminated; however, the low beam lights remained off. The VIN was excluded from NHTSA campaign number: 15V519000 (exterior lighting). The approximate failure mileage was 150,000.
- Marysville, CA, USA
The low beam headlamps permanently fail to illuminate. High beam headlamps are not affected. GM refuses to include this VIN in it's recall of Buick Lacrosse vehicles for this item but includes others of the same make and model. The replacement part available to the consumer only repairs this issue for a short time. Buick is requiring me to pay for the repair of something that has been recalled on other automobiles of the same make and model by taking it to a dealer where the new part is only available. The dealership is quite expensive compare to my regular auto repair place. I feel that the Buick company is acting inappropriately in only covering specific VIN numbers of Lacrosse from 2006.
- Corning, NY, USA
The contact owns a 2006 Buick Lacrosse. The contact stated that the low beam head lamps failed. The vehicle was driven to a mechanic and the battery was replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V519000 (exterior lighting). The manufacturer was notified. The approximate failure mileage was 182,000.
- Louisville, KY, USA
The contact owns a 2006 Buick Lacrosse. The contact stated that while driving a approximately 35 mph, the low beam headlights suddenly shut off and failed to operate. The contact indicated that the low beam headlights later began to operate as normal. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 102,000.
- Newton Falls, OH, USA
Intermittent problem with headlamps going dark while driving at night forcing me to use my high beams. Daytime running lights appear to work although I wouldn't necessarily notice if they go dark during the day. I understand GM has a recall for this problem and want to know if my vehicle qualifies. I have not received any recall notice from GM although I read they have started to send notices out in May 2016.
- Holland, PA, USA
The contact owns a 2006 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Haverhill, MA, USA
The contact owns a 2006 Buick Lacrosse. While driving at various speeds, the headlamps became inoperable without warning. The contact mentioned that the lights operated intermittently. The vehicle was taken to a dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage and VIN were unknown.
- East Windsor, CT, USA
The contact owns a 2006 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Bloomington, MN, USA
The contact owns a 2006 Buick Lacrosse. While driving 45 mph, the low beam headlights failed to illuminate without warning. The failure occurred constantly. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V519000 (exterior lighting). The manufacturer was made aware of the failure. The failure mileage was 176,000.
- Ottawa, IL, USA
The contact owns a 2006 Buick Lacrosse. While driving at night, the headlights suddenly shut off. The contact indicated that the failure occurred on multiple occasions. The cause of the failure was not diagnosed. The vehicle was repaired on 06/27/16. The headlight driver module was replaced at a cost of $ 122. The manufacturer was informed of the failure. The failure mileage was 106,400. Updated 07/12/16 updated 08/02/16.
- Sanidel, FL, USA
On two occasions, the headlights stopped working while I was driving at night. Both times occurred when I was driving under 35 miles per hour and had been driving for less than five miles. The first time (February 2016), I stopped, turned the car off and back on and the lights came back on. The second time (April, 2016), I stopped, turned off the ignition and turned it back on. The lights did not come back on. I turned on the ignition and tried the high beams, and they illuminated. When I arrived at home, I tried the regular lights again, but they still failed to work. I found a recall online for this situation for the make, model, and year O F my car (#15V519000), so I contacted Buick customer service. I was told that my car did not have this recall on it. I believe that the fact that I have the same problem on the same car model, make, and year should should qualify my car for the recall for this serious safety issue.
- Lexington Park, MD, USA
2006 Buick Lacrosse. Consumer requests reimbursement for low-beam headlamps recall notice repairs. The consumer stated the low beam headlights went out. The headlights would only work on high beam. The headlamp switch was replaced.
- Covington, KY, USA
The contact owns a 2006 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- St Mary's, OH, USA
GM recall # 140291 issued Nov 25 2014 there is apparently no intent to ever fix this problem. It's now a year and a half later and still an open issue. We are afraid to drive our car after dark in fear that the headlights will fail. Is there any NHTSA follow up on these recalls" what does it take to get this fixed"
- Waterbury, CT, USA
The contact owns a 2006 Buick Lacrosse. The contact received a recall notification for NHTSA campaign number: 14V755000 (exterior lighting). The part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/29/16 the consumer stated the headlamp was replaced on June 2, 2016. Updated 06/30/16.
- Reece, MI, USA
Beginning to drive home at night and discovered that headlamps were not illuminated. Stopped car to verify that headlamps were not working. Found that high beams would work but not low beams. Tried resetting auto headlamps without success. Was able to drive home with high beams. Once home tried resetting auto headlamps again - no success. Not likely that both headlamps went out at same time but checked bulbs and fuses for low beam headlamps - all good. Have seen reports that hdm for 2006 Lacrosse fails and has a recall but my VIN is not included in recall on NHTSA site.
- Raleigh, NC, USA
The contact owns a 2006 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/11/16 updated 05/16/16.
- Mckinney, TX, USA
- Columbia, MO, USA