10.0
really awful- Crashes / Fires:
- 0 / 15
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,042 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2007 Buick Lacrosse. The contact stated that while driving at 25 mph, the entire warning panel illuminated and the electrical system failed. The vehicle was then pulled to the side of the road and restarted but no lights illuminated in or outside the vehicle. The failure recurred several times. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 09/08/15 updated 9/29/2017
- Saint Clairsville, OH, USA
The contact owns a 2007 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact experienced the failure listed in the notification with the exterior lighting. The failure mileage was unknown.
- Saint Clairsville, OH, USA
The relays in my fuse box had exploded and burned the wire bundle from the fuse box to the engine.. all of the electrical components in my vehicle stop working and there was evidence of a fire in the fuse box. The fuse box and the wire bundle from the fuse box to the engine had to be replaced an\T a cost of $1700,
- Tucson, AZ, USA
The contact owns a 2007 Buick Lacrosse. The contact stated that while driving at approximately 55 mph, the vehicle's exterior lights seized and all warning lights illuminated on the instrument panel. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 188,000.
- Blanchard, OK, USA
The headlamp driver module burned a hole in the engine fuse box. The hdm is now fused into the fuse box and can't be pulled out to replace it. Recall 14V-755 will replace the hdm. But the GM said I have to pay for the replacement of the fuse box. The hdm failed as the recall said.
- Mableton, GA, USA
The contact owns a 2007 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V355000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Rustburg, VA, USA
My low-beam headlamps went out on January 9, 2015, which I was not aware of until a police officer pulled me over indicating to me that I had no headlights. I had to drive home with my high beams on. I had to leave work early all last week in order to get home before dark. I went on line yesterday and typed in my make model and year of my vehicle and found out that there is a recall for my type of vehicle for the headlamps. Contacted Buick and was informed that they can not fix this problem yet because there is no "official" recall for this problem. This is a danger when someone's headlights go out all of the sudden while you are driving at night; this could cause a major accident which could involve lives. They informed me I have to wait to get the "official" notice before they can fix the problem or I can bring in my vehicle and have it looked and fixed at my expense. This is a serious problem and should be taken care asap by Buick at their expense, not the expense of the driver of the vehicle informing them that this problem has already occurred? please look into this matter and let me know how soon can I get this problem fixed. Thank you.
- Midlothian, IL, USA
Who are we kidding with this recall? (NHTSA 14V355, GM 14299) correcting a faulty ignition switch with an extra key ring and a paper to add to the owner's manual is a lawyer's solution. Is this a design defect, or is it not" why is it not adequate" 1) it does not insure that the weight of the keys will not cause shutdown. It only makes it a little less likely. 2) in a year's time, even the current owner's will have forgotten the solution. Even if it's in the car's manual, does anyone ever actually read the manual end-to-end". let alone rereading it regularly to refresh their knowledge" it's only there, if at all, for reference. 3) how many second owner's even get the manual" how many will get keysets with the extra ring" my experience is few, if any, subsequent owners will have any reminder of this recall. Let's get serious and be responsible. If there is a design or manufacturing safety defect, then fix it! deflecting liability to the owner is horse-pucky!
- Columbus, OH, USA
The contact owns a 2007 Buick Lacrosse. While driving approximately 35 mph, the vehicle stalled. The vehicle was able to restart. The failure recurred on multiple occasions. The vehicle was repaired under NHTSA campaign number: 14V355000 (electrical system) but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 63,000. The VIN was unavailable.
- Pittsburgh, PA, USA
2008 Chevrolet Impala. Vehicle owner had to pay for service theft deterrent for car. Requesting reimbursement.
- Birmingham, AL, USA
The contact owns a 2007 Buick Lacrosse. The contact stated that after the vehicle was repaired under NHTSA campaign number: 14V355000 (electrical system), a smell of burnt rubber was present inside the cabin and the vehicle became inoperable. The vehicle was towed to the dealer where it was diagnosed with a short circuit on the electrical system. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 196,000. The VIN was not available.
- Birmingham, AL, USA
We were 60 miles from home having dinner. Got in the car after dark to come home, started it and no headlights. Low beam headlights failed to come on whether by auto or manual switching them on. We had high beam but no low beam or daytime running light. This is very dangerous. It is our only vehicle for daily driving. We need this repaired under the 12-1-2014 recall from Buick.
- Rainier, OR, USA
The contact owned a 2007 Buick Lacrosse. While parked, the vehicle caught fire. The fire department extinguished the fire. A police/fire report was filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The cause of the fire was undetermined. The failure mileage was 199,000.
- Birmingham, AL, USA
Airbag flash red light on dash, charged $1,248.53 to replace passenger presence module kit 19258129.
- Oldsaybrook, CT, USA
The contact owns a 2007 Buick Lacrosse. The contact stated that the fuse box and wiring under the hood melted. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 107,000.
- Buxton , NC, USA
2007 Buick Lacrosse. Consumer writes in regards to ignition switch defect recall. The consumer also stated he experienced a problem, with the lights going out, on their own.
- Lansing, NC, USA
The contact owns a 2007 Buick Lacrosse. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Hartsdale , NY, USA
While driving at dark low beam headlights shut off. High beam still worked. After several minutes low beams started working again. This has happened to me 3 times now.
- Hamilton, OH, USA
My wife was taking her father to the hospital when she the low beam headlights were to come on they did not. She had to drive the rest of the way with only her parking lights on. This is not the first time this has happened in 2013 we had to replace a relay under the hood in the fuse box for the same issue. This time we took it into our local parts shop to replace the relay and found out that the fuse box had melted together and have had it towed to be repaired, this was on a 2007 Buick la cross. I understand this is not the first time this has happened this type of vehicle and I believe it should be repaired by the dealer and a safety recall started.
- Glendale, AZ, USA
- Elks Ills, MD, USA