10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
53,711 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Buick LaCrosse:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #4

Jul 302013

LaCrosse

  • 4,700 miles
I have had multiple issues with my 2012 Buick Lacrosse, it started sooner than this with my air deflector falling off at 75 mph and almost flipping my car. This time on July 30th my vehicle went completely out from the memory loss, the transmission just stopped working and I was stalled in one of the busiest intersections in my city. As I was trying to get my vehicle to move again the light turned red and an 18 wheeler almost broadsided me. I found out that back in may a safety recall was sent down on my vehicle. The ones with easiest the battery in the back can catch fire and cause problems. I did not even get my notice until I had picked my vehicle up and GM said they weren't going to send notices until they "had a problem" well parts on national back order due to the problem seems like a huge problem. GM keeps giving me excuse after excuse and does not want to help me in all the problems I have had. My air deflector falling off they said could not happen, I said it did and it is gone, can't reproduce something with nothing there. In front of my neighborhood a Cadillac escalade dropped his air deflector too, same side dropped, same side twisted off, nothing in the road to cause the problem and I have the proof yet GM doesn't care and still says it doesn't happen. My mechanic said if it is not installed properly they will just fall off, the air deflectors on GM products are held on by only 2 bolts, the other spots have never been bolted on, now I have a damaged vehicle and GM says it doesn't happen. I have almost been killed three times and my daughter once in this vehicle, how normal is that? please help!!

- Southaven, MS, USA

problem #3

Jul 112012

LaCrosse 4-cyl

  • Automatic transmission
  • 8,750 miles
The contact owns a 2012 Buick Lacrosse. The contact stated that while traveling 65 mph, the engine and check service warning light illuminated. The vehicle then lost power as the engine stalled. The contact was able to merge to the side of the road. The vehicle was towed the dealer where it was confirmed that the serpentine belt had failed. The vehicle was repaired. The manufacturer was contacted about the issue. The failure mileage was 8,750 and the current mileage was 13,805.....updated 12/20/12 the consumer stated during the second occurrence the engine light and service light illuminated while driving at 65mph. The steering wheel locked. The belt failed again and was replaced. GM assured the engine wasn't the issue it was the vehicle. Updated 1/2/2013

- East Rancho Dominguez, CA, USA

problem #2

Jul 252009

LaCrosse 4-cyl

  • 8,050 miles
We were on I 35 traveling about 70 mph when the motor suddenly lost all power. After about 30 to 45 seconds some power seemed to come back and I was able to drive the car to the service road. External temp. Was 93 and but there was no working air con inside the car. I called onstar. They ran a diagnosis and said my car was not working properly and should be taken to the dealer. I started to drive to the dealership but the car motor stopped completely. No power of any kind. Could not restart. Could not move. The car had to be towed. The dealership diagnosed the problem as a broken serpentine belt. They said a recall was issued 12 days after I bought the car. I never received the notice. I have written to Buick and to General Motors and requested an explanation. Neither have replied.

- Georgetown, TX, USA

problem #1

Mar 282012

LaCrosse 4-cyl

  • Automatic transmission
  • miles
2012 Buick Lacrosse. Consumer states mechanical breakdown the consumer stated while driving, he could smell a burning odor and a very low knocking sound coming from the vehicle. The vehicle was taken to the dealer for a diagnosis. The consumer was informed there was no oil on the dip stick, the rear main seal was leaking and there was oil leaking between the engine and transmission. The consumer also stated a warning light never appeared on the dashboard to warn him of a problem.

- Cherry Hill, NJ, USA