10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 61,844 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Between 5/24/02 and 3/14/05 vehicle loses complete electrical power. Five trips to dealer has failed to identify or correct problem I called the GM customer service rep on 3/30/05. She stated that GM doesn't recognizethis issue as being a problem. She suggested I take the key out of ignition as solution. This was not an issue until my last visit to the dealer and I reported that it appears my vehicle loses power only when I let the key in ignition. My argument is that there is nothing in the owner's manuel that states the key must be removed, so long as the key is not left in the accessory mode, and if not, there must be a defective ignition. The GM rep, myka skinner, ph 866-952-4368 ext. 58735. Dealer name: Lynn Chevrolet, Buick, ph 800-883-3141, svc rep. Christopher hudson. I have three other cars parked in my garage, none of which looses power the way my 2001 Buick Lesabre does. This is very obviously a vehicle defect which GM does not want to recognize and repair even though the vehicle was still under warranty when the problem was first reported to the dealer. Please help !
- Chambersburg, PA, USA
Buick lost the BBB decision and did not perform within the 40 days allotted to replace the car. The car has multiple safety defects (air bag, transmission, braking) that the BBB said could cause serious bodily injury or death. They want to buy back the car and inspect it so it can be resold.
- Desmoines, IA, USA
- Kansas City , KS, USA