2.7
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 53,045 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The dash board is separating.
- Columbia, MO, USA
The dashboard is warped and is separated from its front attachment channel thereby exhibiting a gap. This condition was observed one day, which was not associated with any kind of accident or other unusual event. The potential effects from this resultant condition need to be evaluated and fixed by the manufacturer through a recall, especially if safety could be affected. The car has been nominally garaged throughout its life. The car has been used only (99.9%) by its retired owners.
- Naples, FL, USA
The dashboard right behind the front windshield separated and lifted. A popped dashboard between steering wheel and front glass is being reported hundreds of times. Cannot force the dash back into position. Dealer said I would have to pay for a new dash. Hundreds of similar reports are on the website below. www.cargurus.com/cars/discussion-C5295_ds45613.
- Fort Myers, FL, USA
Dash board separation. The dash board is buckled and separating in front of the drivers area, and is starting to separate in front of passenger seat, just above trim above glove box. Front of dashboard is raising, nearing line of sight.
- Arlington, TX, USA
The upper dash pad is peeling from its backing, opening a 1" gap approximately a foot across, in front of the top of the steering wheel and directly behind the defroster grille housing. I have filed a complaint with GM, requesting financial assistance with repairs. GM created a case file (#71-969127956) and I was denied any assistance. I then requested to speak with the GM district rep, who also denied any assistance and would not acknowledge knowing of Buick having a problem with this component. The repair estimate I obtained is $1080.20. I first observed the problem when the vehicle had 47,000 miles. The passenger side air bag is enclosed in this pad and I am concerned that if the split in the dash extends far enough, it could cause the air bag to deploy. The vehicle now has 48,000 miles and aside from this problem, is in immaculate condition. Please advise me of any pending action NHTSA may be considering to force GM to take responsibility for this defect, which has been has also been reported to you by several other Buick owners. I would like to know that you are serious about representing the public in vehicle defect matters.
- Wexford, PA, USA
Dash separation between steering wheel and windshield may cause airbag deployment on passenger side of vehicle, and is also a visual obstruction. In both instances death may be possible. Dealer response is very minimal at best, but their concern as it being a safety issue is sincere.
- Royse City, TX, USA
The dashboard on my 2003 Buick Lesabre began to separate and peel away from the body and buckle out toward the passenger section of the vehicle. This cannot be pushed back into place. It will very likely propose a safety issue if the air bags need to be deployed or may even cause premature air bag deployment.
- Gainesville, FL, USA
Re: 2003 Buick lasabre limited. Dash board has separated from the front windshield. It is all buckled up and could pose a safety issue with the air bag if it pulls away any farther. Hundreds of Buick lasabre owners have filed the same complaint as mine. What has to be done before Buick issues a recall on this defect which poses a safety hazard?
- Santa Fe, TX, USA
Dashboard is separating from the front of dashboard and is curling up on driver side of car and heading for the passengers side and the air bag. I am afraid that passenger air bag deployment will happen when it reaches that side.
- Ooltewah, TN, USA
I have a 2003 Buick lasabre the dashboard is separating and raising up. It starts in front of steering wheel and goes half way to the passengers side of the car. It has came apart about two inches and is raised up about three inches, and getting worse. The car is not left out side, so I don't think it is from the sun. If this separation reaches on across the dash(and the way it is going, it will) the passenger air bag may deploy and cause serious injury to the person it hits, or cause me to have an accident. I have talked to many people that have had this same problem with this same model Buick, and that GM wont admit they have a design or workmanship problem and do the right thing and recall the cars for repair. Shame on you GM. I have owned GM cars since 1957 and they were great cars. Please own up to the fact that you have a problem and fix it.
- Port Lavaca, TX, USA
The contact owns a 2003 Buick Lesabre. The contact stated that the dashboard separated from the windshield. The vehicle was inspected by an independent mechanic who advised her that the dashboard would need replacing. The vehicle was not repaired. The failure mileage was approximately 32,000. The VIN was unavailable.
- Mccain, PA, USA
The contact owns a 2003 Buick Lesabre. The contact stated that the instrumental panel pad was buckling up and peeling back from its housing. The vehicle was inspected by the dealer who informed the contact that she would need to have the instrumental panel replaced. The vehicle was repaired by an independent mechanic. The failure mileage was approximately 38,000. Updated 02/07/11 updated 02/11/11
- Weaver, AL, USA
Dash peeling. Started at the center and has spread about 50% across. Airbag light has flashed several times. Have contacted Buick several times about this. No results. Bought car 12-11-02. Started peeling in July 6 or August 6, 2003.
- Amory, MS, USA
The contact owns a 2003 Buick lasabre. The contact stated that the dash detached from the windshield while the vehicle was parked. The vehicle was not repaired. The approximate failure mileage was 2,000. Updated 01/18/11 the consumer stated the dash has continued to peel to the right of the air bag and the light has started to flash intermittently. Also, the left side of the sunvisor broke off. The ABS locked-up when the consumer hit a pothole. Updated evoq 03/02/11
- Anmory, MS, USA
Dash pad is separating from the dash on passengers side near air bag deployment station.
- Ooltewah, TN, USA
2003 Buick Lesabre dash pad seperating from dash on drivers side and buckling.
- Ooltewah, TN, USA
The dash on Buick Lesabre model years 2000-2005 peels away starting at the windshield and sticks up and continues across. Concern when it gets to the right side the airbag might deploy..only solution is to replace dash. Have contacted Buick about this but they do not acknowledge a problem. Filed a formal complaint with NHTSA, was supposed to have received papers to fill out and return, have not received them yet (4 weeks ago) spoke to Buick rep. 11-2-2010 and was told I would have to pay for repairs unless enough people filed a complaint to initiate a recall. Person sitting in passenger seat could be injured if the dash peeled away enough to accidentally deploy the dash started peeling up 16 months after purchase. (12-2-2002) 2003 Buick Lesabre custom. Has 38,000 miles on it.
- Amory, MS, USA
The consumer was unable to see the dashboard componets in the sunlight.
- New York, NY, USA
- South Orange, NJ, USA