10.0

really awful
Crashes / Fires:
18 / 0
Injuries / Deaths:
18 / 1
Average Mileage:
57,336 miles

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« Read the previous 20 complaints

problem #12

Feb 222013

Lucerne 6-cyl

  • 70,000 miles
The contact owns a 2006 Buick Lucerne. The contact stated that the power steering and brakes failed to respond without warning. The failures caused the contact to crash and the vehicle was destroyed. A police report was filed and injuries were sustained from the crash that required medical attention. The manufacturer was made aware of the failure. The failure mileage was 80,000. Updated 09/02/14 the consumer stated the airbags did not deploy. The driver sustained broken bones, dislocated ankle, and a broken wrist. The passenger sustained injuries to the ribs. Updated 09/10/2014

- Canton, MI, USA

problem #11

Jun 122012

Lucerne 6-cyl

  • 40,000 miles
2006 Lucerne suddenly left city roadway for no apparent reason. Lucerne collided with two telephone poles positioned next to each other. Delta V of collision between 22 and 25 mph. Pole to driver side frame impact with driver side front wheel pushed into driver floor board so floor pushed against brake pedal post collision. No airbag deployed. Pdof was near straight ahead or 12 O'clock. Driver belt spooled out allowing driver's head to significantly deform the upper steering wheel rim. Driver belt cut a notch in the B-pillar trim exiting the D-ring hole. GM looked at this car in litigation and agreed that the driver was belted. Driver suffered jaw fractures, rib fractures and lung injury. Driver died of collision related injuries 6 months post collision. General Motors may dispute whether the death was related to the airbag non-deployment, but it can not dispute the relationship of the jaw and rib fractures to the non-deployment. Download of SDM showed no "events recovered". that appears to be consistent with the 2006 cobalt ignition recall issue. The key in the ignition after the accident has a string of keys and other items hanging down several inches from the key in the ignition, also seemingly consistent with the 2006 cobalt ignition recall issue. Driver would have been protected from serious injury be a timely airbag deployment in this collision according to biomechanics retained by the driver's family in litigation against General Motors. This complainant suspects that the ignition switch in the 2006 is similar to the 2006 cobalt ignition switch, but does not have definitive confirmation of that. Complainant can send photographs of the damage to the Lucerne and the Lucerne Bosch cdr crash data retrieval report by email or other means at your request.

- Phoenix, AS, USA

problem #10

Feb 222014

Lucerne 6-cyl

  • 89,217 miles
My parents were involved in a front-end collision. Their car was totaled; the front end was smashed in so that they had to pry open the glove compartment to remove their personal papers and the key could not be removed from the ignition. The side airbags deployed; the front airbags never deployed. My fathers most severe injuries were due to the front airbags not deploying. This model is not part of the GM recall of cars whose front airbags did not deploy in front-end collisions. It's taken GM 10 years; 13 fatalities; and countless other injuries; to finally recall some models; but obviously not all. Shame on the NHTSA for not following through. Updated 05/12/14

- Fort Myers, FL, USA

problem #9

Nov 252013

Lucerne

  • 168,000 miles
The contact owns a 2006 Buick Lucerne. The contact stated that while driving approximately 35 mph, the driver's side tire became detached from the vehicle unexpectedly. The vehicle hydro-planed three times, swerved off the road and then crashed into a tree. There were no injuries. A police report was filed of the incident. The air bags failed to deploy with the force of the impact. The vehicle was towed to an independent auto facility temporarily. The vehicle had been previously diagnosed by an independent tire center that the entire frame was corroded. The manufacturer was not notified of the defect. The approximate failure mileage was 168,000.

- Tupelo, MS, USA

problem #8

Jun 182013

Lucerne 6-cyl

  • 81,000 miles
Was stopped in a traffic jam on the hwy when a full size van ran into the rear of my car pushing my car into the car in front of me. There was damage to the rear and front of my car. The airbags didn't deploy.

- Buffalo, NY, USA

problem #7

Jun 102013

Lucerne 6-cyl

  • 39,200 miles
Seat belt and airbag light came on and then I got a message to service air bags. Car has been making a noise in steering column and also a clunk at times in steering column. I am wondering if air bags will work in a crash" service air bag message gone now along with the light"

- Bloomington, IL, USA

problem #6

Mar 062013

Lucerne

  • 16,100 miles
The "service air bag" light suddenly appeared on or about the above date. The light above the center of the windshield displays "passenger airbag off". the car has never been in an accident. I do not drive due to a self imposed decision relating to medical problems. My wife is 63 Y/O and a very careful driver with a "safe driver" drivers license (mine is also designated in this way). I am a passenger in the car about 99% of the time she is driving. Neither of us can recall a time when anything occurred that would have set this off.

- Palmetto Bay, FL, USA

problem #5

Nov 172012

Lucerne 6-cyl

  • Automatic transmission
  • 63,500 miles
The contact owns a 2006 Buick Lucerne. The contact stated that while driving 25 mph and turning into a parking lot, she crashed into another vehicle that was traveling at an unknown speed. The vehicle was destroyed however, none of the air bags deployed. The contact sustained a fractured back and a separated, and broken knee. The manufacturer was not notified. The failure and current mileage was 63,500. Updated 01/15/13 the consumer stated the manufacturer was contacted. Updated 1/23/2013

- Battle Creek, MI, USA

problem #4

May 192010

Lucerne 8-cyl

  • 27,460 miles
Service air bag light came on. Took vehicle to dealer. Vehicle air bag module and connector replaced under warranty.service air bag light has come on and off several times over past few months. Currently light is back on and continues to stay on. This recurring situation indicates a problem with the vehicle's air bag system that should qualify for a recall. The integrity of the air bag system is obviously in question and personal safety is being compromised.

- Edinburg, TX, USA

problem #3

Jan 052008

Lucerne

  • 45,000 miles
The contact owns a 2006 Buick Lucerne. The contact stated that the check air bag light illuminated while driving 15 mph. She took the vehicle to the mechanic and was informed that it was a common issue. She was advised to have the dealer make the repairs. The dealer stated that there was an issue with one of the computers in the vehicle that could prevent the air bags from deploying in the event of a crash. During this time, the contact heard a very loud clunking noise coming from the steering component. The vehicle was taken to a dealer and they stated that they could not repair the vehicle since it was out of warranty. The contact believes that this is a manufacturer defect, but the manufacturer is refusing responsibility. The failure mileage was 45,000 and current mileage was 72,000.

- New Waverly, TX, USA

problem #2

Sep 132006

Lucerne 6-cyl

  • Automatic transmission
  • 1,020 miles
1. normal lane change from center lane to right lane at approx. 65 mph, Maryland interstate 95 North mile marker 104.8 2. vehicle veered sharply right with no control of steering resulting in 4 spins and traveling backwards with brakes on possibly 200 ft. Before striking an embankment resulting in severe damage to vehicle. No air bags deployed. There was no control of the vehicle during this incident. 3. is in a body shop waiting investigation and repair/replacement.

- North East, MD, USA

problem #1

Jul 242006

Lucerne 6-cyl

  • Automatic transmission
  • 1,675 miles
No air bag deployment on 40 mile per hour front end collision.

- Harrison Twp, MI, USA