10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 64,031 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have had to turn my vehicle into the shop on multiple occasions regarding my vehicle breaking down in the middle of traffic, the card basically runs like a toy! within months of purchasing this precertified one owner vehicle, the oil light supposedly was recalled and did not function-car had absolutely no oil. I continued to received Buick handled maintenance and still experiencing issues. The vehicle still looses oil within range of not needing a change. The card jerks and when approaching stops and will completely cut off. I recently got my car back after two weeks of repairs replacing of engine pistons, belts so on and so forth however today after coming to a stop at a stop light, the car began to jerk and shake and the died. The light turn green and I was in front of a school bus! I cannot be on the road and my car cutting off in traffic after multiple repairs! this was my first car purchase and I am more than disappointed. Once again I have to take my car in to see why the issue continues.
- Memphis, TN, USA
The contact owns a 2011 Buick Regal. The contact stated while traveling at any speed the service engine light illuminated intermittently on more than one occasion. The vehicle was taken to an authorized dealer who did not diagnose the failure nor did they repair the vehicle. The code was cleared on the instrument panel by an authorized dealer and the failure recurred. The contact continued to see the service engine light illuminate and the vehicle was taken to an authorized dealer who diagnosed that the crank shaft sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
- Lincoln, IL, USA
I received a letter from Buick which said my balancing belt (timing chain) could break causing engine damage. They would not do anything about it until it broke. They extended the warranty in case that happened. If the timing chain breaks and the engine stops, I will lose steering control which is a comforting thought. If I am on interstate doing 70 mph and lose steering, good bye!
- Dillon, SC, USA
I experience intermittent noise from the right/passenger side of the engine compartment. I drove vehicle to Suburban Buick GMC and was unable to duplicate noise and no action was taken. On while in el paso, tx the noise return and would not stop. Drove vehicle to shamaley Buick GMC on June 28, 2012 and the belt tensioner was replace (invoice 25754milage 35416). Again, the intermittent noise return and again I took vehicle to Suburban Buick GMC and service center was unable to duplicate noise. Advise service of previous repair and since problem could not be duplicated in service area, no action was taken. While in las vegas, nv took vehicle to fairway Chevrolet Buick GMC on June 17, 2013 for another concern. While in service area service advisor duplicated the noise while moving vehicle. Service advisor know what causes the noise, the repair was perform in addition to the other concern. Replace belt tensioner and serpentine belt (tag 0059 mileage 71195) the original part fails and was replace then the second part fails. This part should not fail in 35,000 miles. This is something that should be investigated.
- Detroit, MI, USA
While traveling 55 miles per hour on the high way the car shut off causing me to force the wheel on the road. I reported this and was given rental cars for the noises and belts to be examined. The noise subsided a few weeks only to return when driving about 45 miles per hour and the car cut off again. This time in traffic March 2013. The third time was in April 2013. The last time was June 16, 2013. It has been in the shop over 45 days. Nothing was told to me was wrong. Then why is it shutting off while im driving?
- Fayetteville, NC, USA
- North Port, FL, USA