Buick Recall N202308930: Rear Toe Links May Fracture
2012 Buick Regal
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Suspension — Rear
- Summary
- General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
- Actions
- GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
- Documents (27)
- Interim Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc) Dealer Notification re N202308930 - Safety Recall Rear Suspension Toe Link May Break Application for Used Vehicle Working Capital Assistance Program (WCAP)
- Frequently Asked Questions (FAQs) for Safety Recall N202308930 Rear Suspension Toe Link May Break
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re Upcoming Safety Recall N202308930
- Defect Notice 573 Report
- Miscellaneous Document - Chronology of Defect / Noncompliance Determination (Toe Link Corrosion)
- Recall Acknowledgement
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re Stop Delivery Order for Upcoming Safety Recall N202308930
- Recall 573 Report
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N202308930 Rear Suspension Toe Link May Break
- Recall 573 Report
- Miscellaneous Document - Chronology of Defect / Noncompliance Determination
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Stop Delivery Order Expansion of Population Safety Recall N202308930
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N202308930 Rear Suspension Toe Link May Break
- ISSUED Interim Owner Notification Letter(Part 577)
- Miscellaneous Document - Amendment 2
- Recall 573 Report
- ISSUED Interim Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Rear Suspension Toe Link Safety Recalls Rear Suspension Toe Link May Break Revised Buick LaCrosse Labor Time in Warranty Information Table
- Recall Quarterly Report #2, 2021-4
- ISSUED Owner Notification Letter(Part 577)
- Safety Bulletin
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N202308930 Rear Suspension Toe Link May Break
- Manufacturer Notices(to Dealers,etc) - Rear Suspension Toe Link Safety Recalls Rear Suspension Toe Link May Break Revised Buick LaCrosse Labor Time in Warranty Information Table
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: N202308930-02 – Safety Recall Rear Suspension Toe Link May Break Revised Service Procedure
- Safety Bulletin
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N202308930 Rear Suspension Toe Link May Break