10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,215 miles

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« Read the previous 20 complaints

problem #5

Jul 012013

ATS 4-cyl

  • 1,000 miles
Vehicle stalled quietly when coming to stop with vehicle in neutral and/or clutch depressed. I say quietly because I did not hear or feel it shut off. (different from stalling vehicle due to improper foot work on the clutch) when I went to turn left I realized it was dead. Vehicle did restart immediately. This has happened 6 - 10 times in the last 3 months. Most recently the power steering rack failed to turn back on at restart. Dealer serviced steering controller per tsb. They could not duplicate random stalling in a 10 mile test drive as it only happens to me only once a week or two. This could be more dangerous if it did not restart and I was in the middle of an intersection or moving.

- Fishers, IN, USA

problem #4

Aug 012013

ATS

  • 4,000 miles
I have the 2013 Ats 2.0 turbo and I had a few issues with it.the first is steering, sometimes feels like power failure, its the only new car I owned when the car is off the wheel turns completely.also pulls to right.other issue I get banging noise when put in reverse, and a few times sounded like trans making race noise.the cue system is a joke, when my trial for xm ran out I tried to listen to fm rdi and that's a joke, I cant listen to one song, there's static eighty percent of times.other issues ride is horrible rides like a trans am and shakes when hit bumps.after coming out of a Acura and Honda I now know why I stayed away from GM.oh forgot the engine shakes at idle feels like stall, then revs up.all the dealer does is says meets designed function.I ask myself a car this expensive is it supposed to be crap.

- Oakland Park, FL, USA

problem #3

Jun 072013

ATS 4-cyl

  • 1,050 miles
Right turn from stop onto major 6-lane highway; no power to engine after engagement of accelerator; acted as though not in-drive gear; tachometer reved past 6K; foot off of pedal; transmission engaged; very slow return to normal operation; evasive action by other drivers following; no replication by dealer after 4-days of testing; returned vehicle to owner without explanation of problem.

- Mckinney, TX, USA

problem #2

May 202013

ATS

  • 500 miles
2.5 liter engine at stop engine shakes for no reason. As usual take to dealer and can't find issue without a code. Now at 2572 miles still shakes and dealer says that all Ats do this so live with it. I say that this Ats by GM. Needs to take these issues seriously as this will hurt the sales of a really cool car. Is there someone that can get the CEO of Cadillac attention this is unacceptable to paid over 35K. When I have brand new Kia that has a 4 cycl engine with no issues. Come on GM. Lets get this issue resolved I have already file a complaint to GM. But no response per usual. No wonder we by non american cars.I have waited 13 years to get a new car and I thought I give the Ats a try. What ashame that such a cool car that this engine ruins the great feeling to own a american car. Can someone please help us. O by the way the dealer is hill Cadillac in newtown. Edgemont pa. Any other Ats customers have same issues. I see on Cadillac forum there seems to be a lot of frustration about lack of a fix.

- Boothwyn, PA, USA

problem #1

Dec 252012

ATS 6-cyl

  • 20 miles
Rough idle when in drive and stopped at light (always), I did bring it in for service for the rough idle and dealership stated nothing showed up on computer so they were unable to correct problem.

- Kent, WA, USA