10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 43,675 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Cadillac Ats. While the vehicle was parked with the engine running, the contact's mother opened the driver's door and the vehicle came out of gear and rolled backwards. The front driver side tire ran over her feet. Medical attention was required. The contact's mother sustained fractures of the left foot and contusions of the right hip, and upper left arm. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 14V338000 (power train). The vehicle was taken to autonation Cadillac West palm beach (2101 45th St, West palm beach, fl 33407, 561-291-6025) where it was diagnosed that the actuator rod was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,038. * consumer stateed the above statement is correct except there were no fractures of the hip. Updated 11/1/18
- Boca Raton, FL, USA
Afraid to drive my vehicle. I took the vehicle in under warranty because the car lost power on the off ramp from the highway. The air conditioning shut off, and I then noticed nothing on the car was working, brakes, steering, engine!! the dealer could not duplicate the issue. This past Friday it happened again at rush hour and my wife almost got into a serious accident. I am now out of warranty and have a car I am afraid to drive. I have found some other posts of this issue, but no resolution. This should be a recall for safety and if they cannot fix, the car should be replaced.
- Lyman, SC, USA
0N more than five occasions the vehicle has accelerated when coming to a stop. I've had to hit the brakes and shift into neutral to get the RPM's back to normal.the last 2 times my wife has been with me in the car, she now refuses to ride in the car. I've had the car in for repairs three time specifically for that problem. The car will run fine for a short time then all of a sudden the same old problem of accelerating when slowing down or coming to a stop. I do not feel safe in this vehicle and would like the lease terminated a.S.a.P.
- Plymouyh, MI, USA
The contact owns a 2014 Cadillac Ats. The contact stated that when the vehicle was parked on an incline, there was an abnormal grinding noise heard and the vehicle began to roll backwards without warning. The contact stated that the brake pedal was depressed but the vehicle failed to stop. The vehicle stopped after crashing into a pole. There were no injuries reported. The vehicle was towed to the dealer where it was diagnosed that the shifter was stuck in between gears. The vehicle was not repaired. The manufacturer was notified of the failure and the VIN was not included in NHTSA campaign number: 14V338000 (power train). The failure mileage was 13,000...updated 03/16/16 the consumer sold the vehicle back to the dealer. Updated 03/22/16.
- Galveston, TX, USA
The contact owns a 2014 Cadillac Ats. After shifting into park, the vehicle reversed and the gear shifter was unable to move. The contact turned the vehicle off and it failed to restart. The vehicle was towed to a dealer, but the technician could not determine the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was 4,447.
- Boyton Beach , FL, USA
- Moncks Corner, SC, USA