10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
49,938 miles

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« Read the previous 20 complaints

problem #3

Nov 202014

CTS 6-cyl

  • miles
GM issued recall #N140233, NHTSA recall #14V341 on Aug.04, 2014. We took our car to an authorized GM dealer on Sept. 14 at which time they ordered a replacement part (#34106) which GM has yet to supply as of this date, Nov. 20, 2014. Upon checking with another dealer we were told they too are having trouble getting the necessary part from GM.

- Roach, MO, USA

problem #2

Jun 072014

CTS 6-cyl

  • 30,922 miles
Had just accelerated after stopping at red light, reaching approx 25mph when we heard a very loud grating metal grinding sound. Alarmed we immediately started to pull over when the side airbags deployed. We were able to get out of the flow of traffic and onto the side of the road. We were dazed trying to make sense of what had happened. My husband was the driver and had received a large cut on his left forearm. We had owned this Cts for 10 weeks and had not as yet signed up for onstar. While trying to stop his bleeding I realized that the blow from the airbags had knocked my glasses off and I couldn't find my cell phone, I pushed the onstar button and gave them our information and they could not have been more helpful. After establishing that we were on the side of the road and out of immediate danger they arranged for a tow truck to take us to medved Cadillac. As this was a sat. We were not able to speak with the repair dept. Until mon.we were told that GM had to give approval to repair the vehicle. Eighteen days later 6/26 we picked up the car and were told that the entire car and all systems had been checked and that it was safe. Four days later 6/30 I was driving home and heard a clacking noise. I stopped and looked at my tires thinking I had a flat. Proceeded the few blocks to get home really afraid to get back in this car. We were going to take it back to medved but drove a few blocks from home and stopped at a light. Turned the corner heard a loud metal clunk, felt it on the floorboard as well. Had no acceleration to speak of. I turned on the flashers and tried to get out of traffic. Was able to coast home and call onstar. Spoke to a GM rep at that time and he said to have it towed back to medved.the next day 7/2 we were told that the drive shaft bolts had been sheared off but it was repaired. I refused the car.

- Broomfield, CO, USA

problem #1

Jun 032012

CTS 8-cyl

  • 13,675 miles
Was driving vehicle in sporting manner when the side curtain air bags deployed and the seat belt pretensioners fired. There was absolutely no roll over imminent. Safety devices went off completely unnecessarily.

- Clawson, MI, USA