10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 16,725 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My 2013 Cadillac Cts was recalled for unintended rotation of the ignition switch. All that the recall required was to add a second small ring to the key and give me a paper telling me not to attach any thing to the key including the key fob. However, the dealer attached the key fob to the key. They just place the paper on my dash so I didn't read it till I was at home. I called the dealer service department and they said I should remove the fob. Is it acceptable the leave a defective part in a car and just tell you not to add anything to the key ring to try to prevent the problem from occurring?
- Westminster, CA, USA
The contact owns a 2013 Cadillac Cts. The contact was concerned of the vehicle being unable to change gears and the potential of the vehicle stalling intermittently. The manufacturer was unable to confirm if the vehicle was included in NHTSA campaign number: 14V394000 (electrical system: Ignition). The dealer was notified. The contact had not experienced a failure.
- Austin, TX, USA
The contact owns a 2013 Cadillac Cts. The contact stated that the vehicle stalled without any warnings. The vehicle was restarted multiple times and the failure recurred. The vehicle was taken to an authorized dealer. The technician was unable to duplicate or diagnosed the failure. The technician advised the contact to only have the key and fob on the key ring. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
- Muskogee, OK, USA
I just bought this vehicle 5 days ago. Yesterday when I stopped at red traffic light and the car lost power without any warning. I had to shut it down and restart it and then it came back to full function. The reason I filed this complain is that I am afraid that I could be killed if my vehicle was on the high way. I will bring it to the dealer when I have my days off. I am afraid someday I could get serious trouble.
- Champlain, NY, USA
- Friendswood, TX, USA