10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 38,300 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall GM is not providing replacement airbags
- Wake Forest, NC, USA
The contact owns a 2009 Cadillac Escalade. While driving approximately 55 mph, the side and rear air bags deployed without warning or impact. The vehicle was taken to the dealer and the air bags were repaired. The VIN was included in NHTSA campaign number: 16V381000 (air bags). The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. VIN tool confirms parts not available.
- Lafeyette, LA, USA
I recently purchased a pristine 2009 Cadillac Escalade with only 38,000 miles and signed up for any and all recalls related to that year vehicle, unfortunately, someone on your end, isolated me to "tire recalls". please "adjust" your files accordingly to any and all recall issues. Thanks. Your screwed up form refuses to allow me to send it to you, as you want me to indicate a particular affected part or parts. I have shown three different parts and it keeps getting refused, so what ever parts I show are not applicable, but only included to be able to submit my form on your crazed web site
- Las Vegas, , NV, USA
- Pembroke Pines, FL, USA