Headlight issue. GM said they would reimburse me for what I paid to get my headlights fixed, but they appear to be scamming me and giving me the run around. Not able to find someone to help me. No way to make a complaint. Please help me.

- Cincinnati, OH, USA

Every time it rains moisture get in the headlights and they go out until it drys

- Valley Head, WV, USA

Head lamp fog up with moister and head lights are dim. Very hard to see at night stationary and in motion

- Mansfield, MA, USA

Headlights are bad even changing the bulbs quite a few times. And asked from a dealership they want to change the headlights completely and repair could cost over $1500 dollars that is a rip of already paid hell lot a money to buy this car

- Duluth, GA, USA

Headlights are always full of moisture/condensation on the inside

- Tampa, FL, USA

There is already a class action lawsuit regarding the headlights fogging and dimming while driving on this model vehicle. Both driver side and passenger side lights fog, which causes the headlights to both dim and go out causing thousands of dollars worth of repair. I have now had to have mine replaced twice due to fogging in the headlight assembly. This problem happens regardless of being stationary, parked, indoors or outdoors, driving or not. However, the class action was only settled for Michigan and Florida - Cadillac has admitted there is a problem, but will not fix the problem in other states.

- Glendale, WI, USA

The contact owns a 2010 Cadillac Srx. The contact stated that the low beam headlight was inadequate for night time driving. The vehicle was taken to plaza Cadillac (8893 us-441, leesburg, fl 34788) where the passenger's side headlight was replaced however, the failure recurred. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 100,000.

- Leesburg, FL, USA

My headlights have condensation and are very dim. Therefore, at night it is very difficult to drive due to the dimness. Now, Cadillac wants me to pay upfront for the repairs which includes a diagnostic to be done by a certified Cadillac technician. I have no problem with having Cadillac doing the work but, I do not think I should have to pay upfront. My husband and I are both retired and on a fixed income so $1,500 is a lot of money for a problem that Cadillac knew about from the beginning.

- Glendale Heights, IL, USA

I rarely drive at night, but when I do the low beam headlights are so dim I cannot see anything

- Columbus Grove, OH, USA

2010 Cadillac Srx:vehicle idle rough and killing I get a engine shut off message and codes P0017 pops up I take to dealership and I am told it's my timing chain that needs to be replace vehicle is still in great condition I got an oil change the day before incident purchased the vehicle 4 years ago.I did research and found that I am not the only person that's having this problem a recall needs to be done on timing chain.it will cost me 2800 to fix vehicle is still like new besides timing chain

- Lake Charles, LA, USA

(1) rear hatch cannot be opened manually, sensor shorted out due to design flaw allowing water to come in contact with sensor. This is a safety issue in the event of a fire.no way to exit the vehicle from the rear. No safety release. (2) headlights poor design, condensation behind front headlights making it impossible to see at night. (3) sunroof drain line too short, design issue. Water collects from roof drain and leaks into passenger floor. When this line becomes dislodged. Drain line is about 2 inches too short. Cadillac knows about the problem but will do nothing to fix it. Again another $1000. The front dash dash needs to be removed to fix this. Cadillac is aware of all these issues and refuses to make corrections, these are all common problems not just my vehicle but every other Srx from 2010 to 2015. I've been to the dealer on numerous occasion and all I've gotten was it will cost X amount of dollars to fix it. They recently sent out a repair form for the headlight issue, but require you to pay up front and hopefully you'll get your money reimbursed after filling out multiple forms.

- Mount Laurel, NJ, USA

This vehicle is pretty good but what has frustrated me for a couple of years now is because my wife drives this vehicle and the ligths are almost non-existent the headlights are horrible for a while it appeared there was a lot of moisture and water in headlights and now we have to use brights in order to see anything. I was a price of 1600 for both lights to be fixed and I am a pastor and do not have that kind of money for lights. Please help me. I also within the last couple of years am now having issues in and out with radio and the screen not moving up or down at sporadic intervals. Sometimes it works and others it does not.

- Lufkin, TX, USA

There is moisture collecting in the headlamps and has caused the driver side low/high beam hid headlight to stop working.

- Rainsville, AL, USA

Passenger headlight assembly has moisture in it, which blocks the light, and hid light just failed. Not a light bulb issue, but other electrical components failing due to moisture. Unsafe condition, and hundreds of similar complaints are noted on the NHTSA complaints site and elsewhere.

- Fairfax, VA, USA

Moisture in both headlight plastic assemblies causing the low beam lights to appear very dim, restricting night vision. The only option is to drive with the hi beams on all the time or not to drive at night. The moisture is also causing the bulbs to go out prematurely.

- Alpharetta, GA, USA

The factory headlights on the 2010 Cadillac Srx over time develop moisture and the bulb becomes dim. Hid lens become obscured and makes it extremely unsafe to drive at night, especially on unlit roads.

- Guyton, GA, USA

Headlight on passanger side not working changed bulbs and fuses still the low and highbeams are not working.

- Saint Martinville, LA, USA

While I was driving at a speed of 50 mph the reduced engine power signal came on and it started to lose power and powered down to 18mph and would not go any faster causing me to almost get rear ended, I had took in to repair shop right away, they put it on the scanner and told me that I it was a throttle body issue so I got that fixed the next day the check engine light came on again so I took it back and then they said the timing chain needed to be fixed and then they said to look and see if it was a recalled issue because with only 102,000 miles I had researched and I see a lot of complaints about the same issue with my SUV and no recalls, the shop said its a big jobs and its going to cost over 3,000 dollars and the car is only worth 4500 at the present time, also my stability control light stays on they I had already got that fixed on and the light went off but now it is back on the shop said it is due to the poor design on Cadillac's part from the small magnetic ring that is attached to the bearing, I have researched this also and I see a lot of complaints about this and again no recall, also when starting my SUV all my panels don't work and if I power down my windows it is very very slow to come back up I have to shut my car off and restart it for everything to work again, I had researched this and a lot of complaints but again no recall, also the front head light are constantly fogging up again bad design on Cadillac I researched this and again a lot of complaint as well, but no recalls it seem that the 2010 Cadillac Srx has a lot of defect and nothing is being done about it also this stuff is very dangers and safety issues that are not being addressed and somebody is going to end up dead or is that what Cadillac waits for before recalling, it could of been very bad for me if I did end up getting rear ended I was very lucky.

- Worth, IL, USA

Headlights get water inside assembly and short out headlights

- Waukegan, IL, USA

Warning light for low beam headlight driver side came on when I started my car. Upon checking the headlight I saw the headlight was out and there was water accumulated on the lens cover. I was told by my mechanic that this a very frequent problem with this car and that both lenses had water accumulation. I had to replace the bulb, ballast, and firing mechanism in order to get the headlight to work, but the error message is still on dash. When I called Cadillac, they told me there were no other issues with this car and I was the only one complaining despite the Cadillac Srx defective headlight class action lawsuit is chester steele V. General Motors, llc case no.2:17-04323, in the U.S. district court for the central district of California. The car is always garaged at night - fogging occurs even if it has not been raining.

- Glendale, WI, USA