10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 47,390 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving on East bound on M50 at night and I came to the lights of christmas display at hidden lake gardens a part of Michigan state university. As I approached hidden lake gardens I turned left into the driveway to discover that I had driven into the exit instead of the entrance a few feet down the road. There was no accident, just a few words from those exiting as to my stupidity, which was really a fault of the poor illumination of my headlights on my Cadillac. This car has the poorest quality low beams of any car I have ever owned in the last 40 years I could not use my high beams as I had traffic coming at me. Cadillac maintains that the headlights are good, but the fact is they are inferior, they know it and will not spend the money to correct it. I understand that you have to remove the front of the car to replace the headlights. In addition as you look at the car, you would think that it has the "hid" lamps in it as they made it appear that it has. The fact is it has a filament light bulb that has very little power. I would like you to address this problem from experts in the lighting industry and force Cadillac to correct the problem. Only two models are affected the "base" and the "luxury" the "performance" and "premium" model of the same car have the xenon "hid" headlights which are very powerful..
- Brooklyn, MI, USA
The low beam headlights are very dim. They do not reach out like they should. Dealer tells me that's the way they are, I do not feel they are safe!!!
- Brooklyn, MI, USA
The headlights - low beam - are the worst. I've been driving for over 40 years. When I complained to the dealership (crestview Cadillac - West covina, ca) that they were so bad I believed it is dangerous to drive at night, they said they didn't get any complaints from other drivers! I have to use my high beams all the time to be safe. I have had passengers tell me I don't have my headlamps on!! it's a very real problem. I have found several complaint pages on line. I believe they should do a recall on these cars and fix the problem. If I go to after market, I'm afraid ill nullify my warranty. Please help!
- Diamond Bar, CA, USA
The contact owns a 2011 Cadillac Srx. While driving approximately 45 mph with the headlights activated, the amber illumination became extremely dim which obstructed the visibility of the contact. The failure recurred whenever the contact would drive with headlights activated. The vehicle was taken to an authorized dealer who was unable to provide assistance. The manufacturer was notified of the problem. The approximate failure mileage was 10,000. Updated 07/05/12 the consumer stated the headlights lights were amber in color and didn't illuminate properly while driving at night. Updated 07/10/12.
- Babbitt, MN, USA
- Wellington, FL, USA