A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Suspension — Rear
Date Announced
JUN 24, 2021
Vehicles Affected
380,498
Cadillac Recall # N212340980
NHTSA Campaign #
21V473000
Summary General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Actions Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Documents (27) Manufacturer Notices(to Dealers,etc) - Date: July 13, 2021
Subject: N212340980 - Safety Recall
Rear Toe Link Separation
Application for Used Vehicle Working Capital Assistance Program (WCAP) Safety Bulletin re Product Safety Recall N212340980 Rear Toe Link Separation Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212340980 Rear Toe Link Separation Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recall - N212340980 Rear Toe Link Separation Defect Notice 573 Report Miscellaneous Document - Chronology of Defect / Noncompliance Determination 573.6 (c) (6) (7) Recall Acknowledgement Miscellaneous Document - Chronology of Defect / Noncompliance Determination 573.6(c)(6)(7). Manufacturer Notices(to Dealers,etc) - Dealer Message re Upcoming Safety Recall N212340980 Rear Toe Link Separation Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212340980 Rear Toe Link Separation Safety Bulletin Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212340980 Rear Toe Link Separation Recall 573 Report Recall 573 Report Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: N212340980-01 Safety Recall Rear Toe Link Separation Revised Parts, Warranty, Service Procedure Safety Bulletin - Product Safety Recall N212340980 Rear Toe Link Separation Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212340980 Rear Toe Link Separation Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall - N212340980-03 Rear Toe Link Separation Revised Warranty and Service Procedure ISSUED Owner Notification Letter(Part 577) Recall Quarterly Report Safety Bulletin - Product Safety Recall N212340980 Rear Toe Link Separation Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212340980 Rear Toe Link Separation Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212340980 Rear Toe Link Separation Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall - N212340980-02 Rear Toe Link Separation Revised Parts, Warranty, Service Procedure and Customer Letter Added ISSUED Interim Owner Notification Letter(Part 577) Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall - N212340980-04 Rear Toe Link Separation Revised Service Procedure Alignment Settings Safety Bulletin re Product Safety Recall N212340980 Rear Toe Link Separation
