Low Beam Headlights are extremely dim and do not safely light road for night time driving. Took automobile into Cadillac Dealership and requested that headlights be tested. Mechanic documented that both headlights were below standards and recommended that both headlight assemblies be replaced. The Dealership mechanic explained that simple replacement of light bulb would not remedy problem and that the entire headlight assembly needed to be replaced at a cost of $1,200 EACH. My local mechanic has confirmed that he has tried to replace only light bulbs on other SRX's and all types of light bulbs have failed to increase the light intensity. This is definitely either an engineering and/or manufacturing defect where a car owner needs to spend over $2,300 to obtain adequate safe headlight lighting. The Cadillac SRX is a very popular model and being a model under 10 years old there are many drivers out on the roads driving at night with unsafe lighting being provided by their OEM automobile. I request that a recall be issued for this significant safely issue.

- Lansing, IL, USA

My vehicle screen is starting to shatter.Each day it-??s shatter more and more. I hear a thump noise and then the screen shatters more and more. My vehicle has never been in a accident.

- Grosse Pointe, MI, USA

The SRX is known to have issues with the headlight assemblies. I even received a letter from Cadillac that informed me that moisture may get into the assemblies, which causes them to fail. The moisture shorts out the assembly which greatly dims the bulb. On one particular night in Michigan, I had to drive with my high beams on just to be able to see the road. I had just replaced the bulbs so they were brand new, but I had zero visibility. I have reached out to Cadillac regarding this issue, but they do not feel that it warrants a recall. Currently I have replaced both assemblies and bulbs for my own safety. Cadillac has verbally stated to me that it is not a safety concern. I'm pretty sure if you can't see the road at night, that would be considered a major safety concern.

- Ashland, OH, USA

Continuous Struggle with the performance of my vehicle-??s headlights. I feel like I am driving blind at night unless I turn my Brights on. I have a 2015 SRX and my low headlights are really dim. My 2015 SRX HEADLIGHTS are pretty useless, I got the lens cleaned up and they are not clouded but the light is so dim making it unsafe for me to drive at night. I did some research and found there has been a class action lawsuit filed over Cadillac SRX headlight performance and there are numerous complaints on this by so many frustrated Cadillac owners. My dealer is asking for $1700 to fix the headlights. I feel this is a safety issue and GM should be responsible to resolve the issue. The problem exists from day 1 since I bought the car.

- Lawrenceville, GA, USA

The headlights are very, very dim when driving the vehicle at night. They are getting progressively worse. Before I took ownership of the vehicle, it was owned by my elderly parents, (82 and 88), both recently deceased. In the years prior to their deaths, they drove much less and hardly ever at night. It wasn't until I took ownership that my wife and I began to notice just how dim the lights were when driving at night. I took the car, which then had 52K miles on it back to Bentley Cadillac in Huntsville, AL, where it had been purchased to have it's latest recall performed. I also paid $1350 to have the climate package controls replaced, which hadn't worked properly for years. I was preparing the vehicle to sell as I was left with too many vehicles and too few drivers. A potential buyer test drove it and part of the drive was at night. They came back saying what we had noticed previously, that the headlights were too dim for safe nighttime driving. The buyer, who had previously expressed very strong interest did not follow through with the purchase as she stated that she felt the vehicle was unsafe to drive at night, which, of course, would seriously limit the vehicles usefulness to her, or, to anyone else for that matter, including myself. I looked at the internet to try and ascertain whether there were others having similar problems with vehicles like mine. Indeed, there were many describing exactly the problems I had been experiencing. The seals on these SUV's were and are continuing to break down allowing moisture into and the headlights, making them defective and unsafe to drive. While I found no active recalls, Cadillac had previously acknowledged the problem by reimbursing some owners for repairs they themselves had paid for up-front around the year 2020. I contacted the Cadillac and the dealership. The best they did was to offer between around $400 and $600 toward a repair that was going to cost between $1600 and $2K, or more by the time is was completed.

- Athens, AL, USA

There have been ongoing complaints about the headlights on this car. I avoid driving my car at night due to the fact that visibility is compromised. I had a SERIOUS near miss while driving at night. I was driving on a residential street and did not see a bicyclist going the same direction. The bicyclist veered slightly into my lane and I literally DID NOT see them. Causing me to clip their rear tire causing them to loose control and hit a curb. This is SERIOUS! The police said the headlights on my car were clearly a hazard! In my mind it would make sense for GM to replace the headlights rather than having to pay for a wrongful death lawsuit.

- Pickerington, OH, USA

Low beam lights very dim driving at night, safety hazard. Unknown to be when I purchased this vehicle. Research uncovered issues with SRX models 2010-2016..

- Escanaba, MI, USA

Vehicle Headlamps (dim beams). Yes, it is available for inspection. The Cadillac SRX SUV state inspection was rejected for defective headlamps on 4-1-2022( both low beam headlights not bright enough). Prior to purchase the state inspection was conducted by the dealership (Wells Auto Group in Mckinney, Texas). I was not aware of any problems with headlights (Dim). I notice while driving those dim beam lights were not putting out much light on darker not well-lit streets. I thought maybe this is the way the dim beams supposed to be. No. I have not seemed any warning lamps, messages, or any notification from General Motors (GM) on this safety problem. The safety of my family and others is at high risk when there is not proper lighting for headlights beams.

- Plano, TX, USA

The headlights are so dim I can't see at night without putting my bright lights on. The dealership is aware of the problem, they say there was a rebate given not a recall. I was told it would still cost me over $600 in addition to the $1600 the manufacturer was giving as a rebate. The problem with that was the letter I received stated the headlight would frost over due to moisture. Since my headlight did not look frosted I choose not to get them repaired. After driving one night on a road with no lights I saw how bad it really was. I had the light bulb changed, that did not help any. So I went back to the dealership that's when the mechanic explained to me that it was the inside light housing that holds the bulb had what was light a "cataract" and the only fix is changing the whole headlight unit. This could cost more than $2000. The date to use the rebate has passed.

- Orlando , FL, USA

Headlights problems with this 2015 Cadillac SRX that only has 56k miles. I had just bought this car and on the way home from the dealership I had to use my high beams to see anything on my hour trip. The low beam lights are so low you can not even tell that they are on at all. How did this pass inspection" This could cause an accident. It is not safe driving at night. I was given no information about this defect when I bought it. There are not warnings lights on the dash system. There are many other people complaining of this very problem. The entire headlight assemblies need to be replaced according to research. Why is there not a recall on this" It's very dangerous!

- Prospect, VA, USA

The headlights are so dim that they are a hazard unless i drive with my high beams on. the other night someone was walking at night and I was unable to see them until I was very close tot hem. My husband remarks how he can barely see at night, We have changed out the headlights and it made no difference. My Uncle has a 2014 Model and he has commented he has the same issue. They are a true hazard and Cadillac should have to do something about the faulty head lights. I would love to see how they compare to a normal SUV

- So. Easton, MA, USA

Headlights low beams are dim. Causing dangerously restrictive visibility when driving at night. A google search indicates that this problem is widespread and very common. I first noticed this about six months ago.

- Moore , OK, USA

The headlights incur condensation inside the headlight body, which makes the light from the headlights very dim. At night, this creates a very serious safety concern. 1. Other cars are not able to see you at night. 2. The driver is unable to see the road or other objects at night. There apparently was a lawsuit in 2 states on this safety concern, which they won. Please recall this, before someone else is killed.

- Carpentersville, IL, USA

The low beam headlights are extremely dim, and it is a commonly known issue with these Cadillac SRX models. This is a 2015, but all owners of these model years complain of the same issue. There was a class action lawsuit previously on these headlamps, it focused on moisture entering the headlamp assembly. I had the Cadillac dealer inspect, they determined there was no moisture degrading the lamps. So nothing was done. The lamps are very dim and dangerous at night. Again, a common srx owner issue. The Cadillac dealer yesterday suggested just using the high beams all the time, or replace the low beam 55 watt lamps with 65 watt high beam type lamps. Not sure that would be best solution. Also, they wanted $1400 to change the lamps in this scenario. Again, back to the safety issue, these low beam lamps are dangerously dim. No doubt someone has had an accident due to these, fortunately I have not (yet)

- New York, NY, USA

The Low-beam headlights are so hot they are melting the reflective coating off the headlamp housing causing the headlights to not project. This is a safety issue that needs to be addressed asap. When driving at night you cant see 15 ft in front of you without the high beams. I have spoke to Cadillac and this is a known issue. Last night there was a pedestrian walking down the side of the road and i was unable to see him and almost hit him.

- St Augustine, FL, USA

I noticed while driving at night, my headlights are extremely dim. After researching the problem, I discovered that there is a problem with the headlights having to do with moisture and corrosion and that Cadillac is aware of the problem, but will not issue a recall. There are several lawsuits pending including a Class Action filed in Detroit, MI. I contacted the dealership who informed me that Cadillac was paying for customers to have the lights fixed on a reimbursement plan. However, Cadillac stopped that program. It is an extremely dangerous situation to not have the headlights work properly. Cadillac should do a recall and fix this problem.

- Corpus Christi, TX, USA

In the last several months I have noticed a dimenished light output of the low beam headlights. It has gotten to the point where the light emitted is not adequate to drive at night and is unsafe. The only way to safely drive at night is with the high beam headlights.

- New Albany, IN, USA

In February 2020 Cadillac notified me "that a small number of model year 2010-2015 SRXs may experience issues that could cause moisture to accumulate in their headlamp capsules and/or cause Halogen headlights to become dimmer over time." (Claim Number [XXX]) At that time I had no issues but I have this issue now, as diagnosed by my dealer. The dim low beam headlights make the vehicle undriveable at night. I have replaced the actual headlight bulbs but the problem as per the dealer is "moisture has damaged the deflectors". My dealer and Cadillac (case #[XXX]) have offered a 10% discount on the estimated $2,300 repair cost. I believe this to be a serious safety and quality issue. Also, SRX owners have been treated unfairly with 2010 model year owners receiving 10 years of replacement coverage and all others getting less. THE CONSUMER REQUESTED INFROMATION ABOUT THE MINIMUM SAFETY STANDARDS FOR LOW BEAM HEADLIGHTS.

- Berlin, MD, USA

The headlights are failing, new lamps does not resolve the issue. Bad design, the inner reflective housing has melted and the lamps no longer light the road correctly. New lamps did not resolve the issue. I am having to replace the whole lamp housing at over $600 per side just to enable me to drive at night. Very dangerous situation

- Tallahassee, FL, USA

Low beam headlights have become so dim as to be unusable, exascerbated when the auto-dimming goes unexpectedly from high to low beam. It-??s as if someone just turned the car-??s lights off, so options are to 1) drive on constant high beam, blinding other drivers; 2) drive on low beam, blinding me; 3) not drive at all at night. Thanks, Cadillac!! It-??s unbelievable to me that a safety recall has not been mandated to force GM to confront this problem for ALL owners.

- Greenback, TN, USA