6 months after I purchased this vehicle the cue system completely stop functioning so I had that replaced at lee Chevrolet costing around $1000. Now the rear shocks are stuck in the upward position causing a ride similar to a gocart. This is going to be my last repair on this vehicle then it will be no more Cadillac's for me. This vehicle only has about 80,000 miles on it so I feel GM should have a recall on these cars im sure they know about all of these issues with a car costing $50,000 plus when it was new.

- Washington, NC, USA

The Cadillac electric cue system screen malfunctions causing the operational system to shut down. This involves the heating, navigation system etc... this has been an ongoing issue with Cadillac since 2013. The only way that they will repair the system if it is under warranty.

- Cranberry Township, PA, USA

Brakes squeal when vehicle placed in reverse on inital movement after setting all night (interstate battery) battery drained totally dead after 1 year of service on new battery. Car was driven to store, parked, after shopping the car was dead would not crank. Nothing was left on to drain-----mechanic said it was inherant on some vehicles.

- Mesa, AZ, USA

The navigation system in my 2013 Cadillac Xts is inoperative. Cadillac has known about this issues since 2013. The screen cracks and the navigation and heater controls do not function. You can see some of the complaints on this website - www.freshcadillac.com/-cue-touch-screen-not-working

- Cranberry Township, PA, USA

In the last two years the car randomly has a complete power failure and loss of power and electrical while driving. Without warning the engine shuts down and all lights, dash panel, power steering, power brakes, etc completely shut down requiring the car to coast to a stop and put into park at which time the car will restart. This has happened approximately 10 times in the last two years. The dealership informed me it was an issue with the battery and replaced but occurred again a month later and they had no codes to indicate what was happening. On two occasions the car lost power in heavy traffic and wouldn't start for 10 minutes at which time it suddenly had power with the radio and lights turning on again. Looking online I've found numerous issues similar to mine with 2013 models but no fixes have been found. This is extremely dangerous to have happen driving in heavy traffic and suddenly have no power, especially without power steering or brakes requiring longer stopping distances, and time to attempt to steer to the shoulder.

- Wake Forest, NC, USA

The contact owns a 2013 Cadillac Xts. The contact stated that the touch pad on the instrument panel failed to operate. The vehicle was taken to fitzgerald Cadillac annapolis (34 hudson St, annapolis, md 21401, (301) 261-8246) where the contact was informed that the touch screen needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 19,000.

- Bowie, MD, USA

Battery issues. Took vehicle to dealer and they stated vehicle needed new battery since I dont drive it long distance. Battery replaced at no charge. 6 months later same issue. Car wont start battery dead. Took vehicle back to dealer who stated that since I only drive it about 10 miles a day the vehicle drains the battery because of all the electrical components. This is a issue I believe Cadillac is awate of and nneds to fix. Or when selling the vehicle should of told me if I dont drive long distance then I should be the car or the electrical system wont work. My other issue is that once the car is off if something is drainingbthe battery it can cause a fire.

- New Bedford, MA, USA

Radio, navigation, cd, any media connection: Cannot access anything except the 5 saved stations can be accessed by the controls on the steering wheel. Power windows: On two occasions we found all four windows down and the car was locked. First time, when we returned to our vehicle in a walmart parking lot. Second time, the vehicle was parked and locked in our carport.

- Orlando, FL, USA

Radio touch screen not working, (navigation, clock, hard to get radio to work, can't get to navigation, can't set clock, or use either icon on touch screen)

- Ocala, FL, USA

I purchased this car used in 2/2017, great car, until it starts acting up, it doesn't matter what speed or distance you are going, all the lights start flashing and loses speed till it completely stops and will not turn back on. You unplug the battery and take all the fuses out, plug battery back in and insert all fuses and it will restart. It will leave you stranded anywhere, after a week of purchase, took it back to dealership, they supposedly worked on it, only had 30 days of warranty, a few months later started again and will randomly do it. It is not a reliable car and dangerous, I have drove it here in city limits only, I do not trust it to leave town.

- Odessa, TX, USA

Code; 6001 cpa cue screen does not respond to touch. I took a look on social media, and this turns out to be a very common occurance with the Cadillac! I feel General Motors knew about this malfunction and a recall needs to occur asap. Also the customers that paid to have issue fixed, should be reimbursed as soon as possible! issue happened while vehicle was moving

- La Mirada, CA, USA

The contact owns a 2013 Cadillac Xts. While driving approximately 30 mph, the vehicle slowed down on its own and the traction control and check engine warning indicators illuminated. The vehicle was taken to armen Cadillac in Plymouth meeting, pa, 610-272-5545, where it was diagnosed, the dealer replaced the battery and the battery control module. The failure recurred four months later and the vehicle was taken back to the same dealer. The technician diagnosed that the battery needed to be replaced. The contact reminded the technician that the battery was replaced four months ago. The technician insisted that the battery needed to be replaced again. The battery was replaced and the failure recurred as soon as the contact drove back home. The manufacturer was made aware of the failure and stated that the failure would be followed-up with by the dealer. The vehicle was not repaired. The failure mileage was approximately 47,000.

- Philadelphia, PA, USA

Intermittently my electronic panel will shut down and no electronic functions will operate. Typically they will return power in about an hour or less. There has been a time in the last 15 days that the power did not return and I had to have the car towed to the dealership. Turns out that resulted in a fuse replacement for $125. The emergency flashers will randomly come on and the dealer would not cover it until I called GM headquarters and they got the dealer to cover it under a notice issued for the vehicles of my type but not my VIN number. My brakes squeak frequently but the dealer tells me that is normal but will not tell me if the recall had been fixed for that item. My brake lights and flashers will come on when I am driving, starting the car or park the care and leave it for some time. This happens like the electrical system shutdown, without any warning, in all seasons, during all times of the day or night, after extended or short duration trips. There is noting I have found to help me predict the occurrences and lately I don't drive it for fear of being stranded unless I am alone. Since the dealer can not duplicate the issue they are not willing to repair it and want me to pay $600 to have the body control module replaced in hopes that will clear up the problems.

- Maumelle, AR, USA

The contact owns a 2013 Cadillac Xts. While driving 10 mph, the contact noticed an abnormal odor and observed smoke coming from the dashboard. The contact was alerted by another driver that there were flames underneath the vehicle. The fire was extinguished by the fire department. The vehicle was towed to an independent mechanic. A police report was filed. The contact had to go to the hospital due to smoke inhalation. The manufacturer was not notified. The failure mileage was approximately 69,000.

- Henrico, VA, USA

Car lost engine power, power steering, power breaks and all electrical function except for hazard lights. This has happened 7 times and I have taken it for two repairs. I have to cruise to a stop and restart the vehicle.

- Smithfield, KY, USA

The contact owns a 2013 Cadillac Xts. While coming to a stop at 20 mph, the vehicle sputtered without warning and stalled. The vehicle was able to be restarted. The vehicle was taken to a dealer where it was diagnosed that the battery cables needed to be replaced. The vehicle was repaired; however, the failure recurred several times. A few times, the vehicle had to be towed to the dealer and would lock the contact in and out of the vehicle. The manufacturer was made aware of the failure. The failure mileage was 22,000.

- Naples, FL, USA

The dash went total blank for about 15 min.

- Stafford, VA, USA

In light of the recent GM's recall for faulty ignition switches, these car have a problem too! it is way to easy to accidentally shut the car off by touching the stop start button on the dash. We did this at a stop light and had to put the car in park and step on the brake to restart it. I later tested what would happen while the car was moving at 35 mph if the stop/start button was hit. The car shut off and there were no power brakes or power steering. I imagine the air bags wouldn't work either. To restart the car, it needs to be in park or neutral with the break applied. If this happens at freeway speeds in traffic, the car would be difficult to maneuver to the side of the road without power steering. People might wind up in the middle of the road stopped too. Isn't this the same symptoms of the recalled GM ignition switches? by the way, this isn't the only car on the road with an exposed start/stop button. Thank you

- Woodstock, GA, USA

2013 Cadillac xts4. Consumer writes in regards to receiving professional and satisfactory customer service when consumer dropped off vehicle at dealership for recall.

- Vancouver, WA, USA

The new Cadillac touch-screen interface is a horrible safety issue. Why does no one at Cadillac remember how important ergonomics are for safety, and how almost everything in the car must be operable by feel, allowing the driver to keep his eyes on the road" touch-screen offers no tactile feedback. It demands that the driver take his eyes off the road. Advertising campaigns about how bad texting-while-driving is are now common. And now a car company, Cadillac, no less, comes out with an interface that requires the car be operated by "texting". totally unbelievable! how many people involved here, including the folks who designed and executed the advertising, were "asleep at the wheel"? and this from a "leading" car company!?!"! it is time to recall all cars that have been built with a touch-screen interface and replace those interfaces with a properly designed tactile interface. I am definitely against the litigiousness of our society, but the first time someone crashes because they are foolishly interacting with your ridiculous touch-screen interface, I hope some lawyer sues Cadillac (and individually every person at Cadillac working on or responsible for this atrocity of an interface) off the face of the earth. Also, anyone who buys one of these cars should be somewhat liable for any damage they cause for choosing to buy and operate a "texting" interface car.

- Lubbock, TX, USA