Affected Component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Date Published

JAN 01, 2014

NHTSA TSB #

10191032

TSB Document

• Sorry, the NHTSA has not posted this TSB document yet.

You can still get the detailed info from Cadillac for this TSB. Call your local Cadillac dealer's service department & ask for a copy of TSB# PI1163.

Summary

Steering Wheel Radio Controls Erratic Operation Condition/Concern Some customers may comment that when changing radio presets up on the steering wheel controls, then adjusting the volume down/up, then proceeding to change the radio presets up, the next preset actually goes down. This only occurs when making a volume change in between changing radio presets. This may be caused by a software anomaly. Recommendation/Instructions An updated software calibration has been released to address the above conditions.