This Preliminary Information communication provides information to the technician with information on a customer concern of the windows roll down unwanted after suing the key fob. The vehicle could have remote venting windows. Normal operation of this feature is to hold the unlock button on the remote keyless entry transmitter until the windows start to roll down. If the unlock button is pressed again the windows will stop. The feature can be turned off if requested by the customer. For the CTS contact Techline to obtain a VCI number to disable the feature. For the XTS reprogram the body control module.
