10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 45,680 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Dash board cracking, around passenger airbag and above drivers dash
- Germantown, MD, USA
The dash is cracked in two places, one is right at the corner of the passenger air bag, the second is above the instrument panel. I was told this is happening in all GM trucks 2007-2013. GM and the dealer will not fix. I am afraid that if the air bags deploy the dash will be shrapnel. And cosmetically it looks horrible and rattles. GM needs to recall.
- Charlotte, NC, USA
Takata recall. The contact owns a 2007 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bob bell Chevrolet located at 1200 baltimore pike bel air, md 21014 410-877-6478) where it was confirmed that the remedy parts were not available. The contact was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The contact had not experienced a failure. The failure mileage was 134,000. VIN tool confirms parts not available.
- Joppa, MD, USA
Takaka recall and dashboard crack around the passenger side airbag cover. Stationary
- Orange, CA, USA
Takata recall. The contact owns a 2007 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 16V381000 (air bags) for the frontal passenger air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and stated that the recall was not their responsibility. The local dealer (jud kuhn Chevrolet located at 3740 hwy 9 E, little river, South Carolina 29566) stated that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Longs, SC, USA
The contact owns a 2007 Chevrolet Avalanche. The contact received a recall notification for NHTSA campaign number: 16V381000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- West Palm Beach, FL, USA
Takata recall. The contact owns a 2007 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fair Oaks, CA, USA
The contact owns a 2007 Chevrolet Avalanche. While accelerating the vehicle pulled from side to side. The dealer diagnosed that the motor shock was worn out. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was advised of NHTSA campaign number: 16V381000 (air bags). The failure mileage was approximately 90,000. Updated 05/30/17 "left motor support" is loose in the vheicle, so when accelarting on the left, motor lifts up.
- Columbia, SC, USA
Takata recall. The contact owns a 2007 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Council Bluffs, ID, USA
Takata recall approaching one year and under review!! on January 17 2017 I called GM assistance to find out the status of recall after receiving a written notice. They stated that is still under review. It is still safe to drive. Why does it take almost a year to even start and postpone under the heading of under review" Honda started the change out immediately after the notice. Are they waiting till one of the four grandchildren or wife is injured or killed" it appears that it is cheaper to have someone die than to do the correct thing of replacing a defective part. They appear to be attempting to sweep it under the rug. Please draw their attention and get things completed as they should do. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Westminster, CA, USA
Takata recall. The contact owns a 2007 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 05/19/17
- Columbia, SC, USA
Takata recall
- Salisbury, NC, USA
My dash cracked and continues to crack around air bags
- Holly Hill, FL, USA
Dashboard has developed severe cracking on driver and passenger sides especially around the airbag area. This is the second dashboard in this vehicle. My concern is that the airbag may be punctured or otherwise ineffective upon deployment due to the instability and sharp, broken pieces of plastic dashboard. After having the dashboard replaced previously for these same reasons it has been protected with a dashmat and sunshade. This is certainly a quality issue which GM is aware of.
- Tampa, FL, USA
I own a 2007 Chevy Avalanche ltz. I had an incident where my seatbelt pretensioners fired for no reason, causing great pressure across my chest. I was stopped at a stoplight. My airbag did not fire, but hazard lights, emergency systems activated. I tried to submit a safety claim through Chevy but after 5 weeks they denied my claim. They sent out an investigator who found the SDM module had been corroded due to water damage. After investigating this on the internet I found this same issue to happen to many truck owners. Long story short, do I have any re-course" do you have annoy previous claims on the SDM module and pretensioners firing out of the blue" Chevy says I have to pay the bill to get it fixed. It was quite the traumatic experience and I thought I had gotten shot due to the pressure and noise. I can't imagine if my daughters were in the car and the damage it could have caused to them. Please let me know if there have been previous cases with SDM or seatbelt pretensioners
- Lincoln, NE, USA
Takata recall on my air bag inflator is having a major effect on trading my vehicle in for a new vehicle and has reduced my value. This open recall with no GM solution is currently a real problem for me.
- Egg Harbor City, NJ, USA
Takata recall. The contact owns a 2007 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Starkville, MS, USA
The recall was issued May 2016. We received notice July 2016. It is now end of December 2016. Chevrolet states the vehicle is 'safe to operate'. the recall states that it may 'cause serious or fatal injuries' if it deploys. On the face of this, the vehicle may not be safe to operate. When can I expect to have this recall completed?
- Moody, TX, USA
The contact owns a 2007 Chevrolet Avalanche. While driving approximately 35 mph, the air bag warning indicator illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the driver side air bags needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The VIN was not provided. Updated 01/31/17 updated 02/01/17.
- Toledo, OH, USA
- Sumter, SC, USA