2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
55,469 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #15

Jul 112016

Avalanche

  • 42,644 miles
Cracked dash starting at front passenger air bag..was told to contact manufacturer by local dealer. Dash now vibrates terribly.contacted manufacturer on 7/12/16. Only 42644 miles on vehicle. Have not heard back from manufacturer after talking to them about the problem.vehicle was parked.

- Salem, AR, USA

problem #14

Jun 122016

Avalanche

  • 79,000 miles
Dash crack over instrument panel on driver side and by airbag on passenger side

- Converse, TX, USA

problem #13

Feb 062016

Avalanche

  • 70,000 miles
Large crack on the dashboard while park.

- Safety Harbor, FL, USA

problem #12

May 022016

Avalanche

  • 55,000 miles
The dashboard above the instrument cluster has cracked.

- Houston, TX, USA

problem #11

Jul 152015

Avalanche

  • miles
Dashboard cracking (major) next to airbag and instrument cluster

- Unionville, CT, USA

problem #10

May 292015

Avalanche

  • 95,000 miles
Dash is cracked around the air bag area

- Fairfax, VA, USA

problem #9

May 012015

Avalanche

  • 50,000 miles
Cracked dashed board part GM #19331336 panel. Cracked driver side and on passenger side near airbag. Local Chevy dealer will only replace for parts and labor fee. Unkown cause of crack.

- Live Oak, TX, USA

problem #8

Jan 052016

Avalanche

  • miles
Dashboard is cracking at passenger side airbag.

- Novato, CA, USA

problem #7

Sep 052014

Avalanche

  • 55,000 miles
Dashboard cracking in mutiple places and around air bag as well

- Unionville, CT, USA

problem #6

Nov 302015

Avalanche

  • 48,500 miles
Dashboard has cracked into multiple pieces around and behind the instrument cluster and near the airbag. Numerous calls with Chevy have failed to resolve the problem and Chevy refuses to guarantee, in writing, that the airbag will still discharge properly in an accident and remain seated properly and that the radio will not dislodge from the dash. This vehicle is well maintained and has approximately 51K miles on it. This is a huge safety concern and is a common issue with all vehicles with the same dash made from 2009-2013. Chevy has acknowledged this is an issue yet refuses to repair or replace unless they are forced to in a recall.

- St Petersburg, FL, USA

problem #5

Jul 012015

Avalanche

  • 79,000 miles
Cracked dash....dash cracked setting in my parking lot. It presents a clear safety concern if the airbag deploys.

- Arlington, VA, USA

problem #4

Sep 232015

Avalanche

  • 48,938 miles
Dashboard cracked for no apparent reason could be a safety issue if the air bags happen to deploy. I have also read that this issue happens to these series trucks and if it is a manufactures defect GM should be required to replace them. Thanks, andrew

- Owensboro, KY, USA

problem #3

Aug 242013

Avalanche

  • 42,000 miles
I had a crack that I noticed on the driver side on the dash. A few months later I noticed another one on the passenger side on the dash by the airbag. I have been on different customer forums and youtube videos and have found that this is a major problem. This is a manufacturer defect and has cause me to reconsider if I want to purchase another GM vehicle. I have a family and fear that the passenger side airbag may deploy and cause harm to anyone that may be on the passenger side which could lead to legal actions in case of an injury. I'm sure there will be enough owners with the same problem that will come forward. I hope that something can be done to help loyal paying customers like myself, without us having to pay any labor costs. I will start considering exposing this to the news station if nothing is done.

- Little Elm, TX, USA

problem #2

Sep 122014

Avalanche

  • 43,000 miles
Dashboard cracked approximately 2" from airbag to front windshield vent causing dash to sink resulting in safety issue. Upon further investigation both online and within the fleet of the department of homeland security for which I am charged with maintaining vehicles, I noticed the same issue is epidemic exactly the same location fleet wide. GM charging $300 to repair for their own manufacturing defect.

- Dallas, TX, USA

problem #1

Jan 012015

Avalanche

  • 72,000 miles
Cracked dash near passenger air bag that could cause shards of plastic to be projected during crash.

- Acworth, GA, USA