This Preliminary Information communication provides information to the technician about vehicles that have the power recliner that is inoperative and that the seatback is stuck in a raised or tilted forward position. Technician will need to place the seatback upright to lock it in place, and then shake the seatback back and forth until the power recliner operates again. If the set is still inoperative, gain access to the micro switch cam lever on the seat back frame and reposition the lever to deactivate the micro switch.