10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 25,889 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving approximately 60 MPH, the steering wheel became difficult to turn. The contact pulled over and restarted the vehicle and restored steering functionality. The contact stated that the power steering warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the steering gear torque sensor replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 52,000. The VIN was not available.
- Upton, MA, USA
My power steering goes out intermittently. I get a power steering drive with care and stabilitrak service on my dash. It-??ll go back to normal when I shut off the truck and restart. But sometimes the service error doesn-??t go away. Also, while power steering is out service rear camera comes in intermittently too.
- Ewa Beach , HI, USA
The contact owns a 2016 Chevrolet Colorado. The contact stated that while his wife was driving approximately 60 MPH, the steering wheel was difficult to turn. The power steering warning light was illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The contact stated that the failure was related to NHTSA Campaign number 21V213000 (Steering). The approximate failure mileage was 110,000.
- Sacramento, CA, USA
While driving the DIC displays "service stabilitrak" and "power steering, drive with care" messages accompanied by a loss of power steering. This has happened anywhere between a standstill at a traffic light and highway speeds. This makes it incredibly difficult to steer at low speeds. Turning the vehicle off and on again usually resets the error but it does eventually return. The problem has not been reproduced or confirmed by a dealer yet.
- Chandler, AZ, USA
My mother (65 year old) was driving her 2016 Chevy Colorado alone on the freeway at about 50 mph in traffic. Upon changing lanes her power steering went out and it was very difficult for her to steer the vehicle. She says a warning message came up about the power steering but she cleared it quick and doesn't remember exactly what it said. The Stabilitrak symbol was illuminated the entire time as well on her dash. She was only about 10 minutes from home and drove home that way, slowly in the slow lane and then on the streets, struggling with the steering the entire time. Unable to pull it in the driveway she left it parked on the street and came in and told me what happened. Upon restarting the car and test driving it there were no more warnings and the power steering was working as normal. We took it to the dealership to have it checked out as I was very concerned seeing the recall of 2015 Colorado's for power steering issues and numerous reports online about the 2016 having similar issues. The GM dealership ran their tests and performed a multipoint vehicle inspection but found nothing and were unable to reproduce the issue. My mother does not want to drive the vehicle on the freeway anymore after her experience and is aware to pull over safely on the street if it happens again and shutdown and restart the vehicle to reset the power steering. I am very concerned this issue will arise again seeing the reports online.
- Downey, CA, USA
Sudden loss of power steering while driving. Difficult to control vehicle. Has happened about 10 times in the last two weeks. Also occurs during cold start, less frequent. Restarting returns to normal operation until it fails again. Dash message indicates stabilitrack and power steering disabled. Appears to be same problem as 2015 model recall
- Lago Vista, TX, USA
The Power Steering is going out while Driving has happen 4 times now in 4 Days..The truck has 90,000 miles....The Radio started acting up at 50,000 miles.. The Radio will start changing flashing lights changing Modes not safe while driving at night...
- Deltona, FL, USA
While driving vehicle the power steering unexpectedly goes out. A message appears in the dash that states "Service: Power steering drive with care" and "Service: Stabilitrak". After turning the vehicle off and on again, the power steering restores allowing for driving shortly before malfunctioning again. Took vehicle to dealership who was unable to replicate the problem and blamed a faulty battery which they replaced. After the dealership having the vehicle for over a week, the problem occurred again the day after picking up the truck. There is no warning before the power steering goes out and it can happen while driving the vehicle posing a major safety risk.
- Dunn, NC, USA
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving 60 MPH, the power steering assist failed, and the steering wheel was difficult to maneuver. The contact pulled over and restarted the vehicle to correct the failure. The failure occurred intermittently on numerous occasions. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 21V213000 (Steering) however, the VIN was not included. The failure mileage was approximately 69,000.
- Chino Hills, CA, USA
When driving at both slow(less than 5mph) to 35mph the truck's power steering light and Stabilitrak lights on the dashboard lit up then the power steering itself turned off. Making it VERY difficult to drive and turn the vehicle. Once I was able to pull over I turned the engine off, removed the key and restarted the vehicle and the steering mechanism was back on and working. It did this twice to me so far and I am concerned about the safety of the vehicle due to the difficulty in steering when the power steering and Stabilitrak shut down. I have not had the vehicle inspected by the dealership/manufacture since I was told it is not a recall item that will be reimbursed and I would be charged the diagnostic.
- San Diego, CA, USA
The power steering failed. Specifically, the Chevrolet dealer tells me the steering gear torque sensor failed. According to the dealer, the torque sensor can't be repaired. The whole steering gear assembly has to be replaced. The cost would be $2,066.29. I will have to pay a return core charge if I want to keep the failed part. Luckily, the steering gear torque sensor failed while I was stopped. However, I had to travel several blocks and make several turns before I could get off the road. Each turn required substantial effort and extra time and turning area. If traffic had been any heavier or going any faster, I could easily have been hit and had a serious accident while I tried to get my truck off the road. I can't imagine how dangerous it would have been if this had failed while I was traveling at a higher rated of speed. The dealer confirmed the torque sensor has failed and i have no power steering. No one has inspected my part yet. There was a recall of 60,000 vehicles in April 2021 of the Chevy Colorado model year one year earlier than my truck, 2015, for the exact same issue. There were no warning before the fail. As I sat idling, I suddenly got a message on the screen that i had a power steering problem and driving would be dangerous. That was the moment at which I had no power steering.
- Phoenix, AZ, USA
Without warning, my power steering shut down while driving on a city street. Turning the vehicle became very difficult resulting in a significant safety issue. A Stabilitrack warning message came on at the same time the steering went out. It is my understanding that GM has known about this for several years but has not ordered any recalls for the 2016 model.
- Henderson, NV, USA
The vehicle-??s power steering turns off while driving it. If you pull over and turn the vehicle off for a little bit upon turning it on again power steering will be restored and the warning will be gone. The problem is intermittent and does not provide any system codes when a code reader inserted. The issue is prominent and is a known recall for the 2015 models built in early 2015. Many owners of 2016 models have reported the same issue and the dealer has said the fix is replacing the steering rack but since there is no recall it is not covered.
- New Braunfels, TX, USA
A few months ago, just as I was about to go into the mountains, my power steering went out. I was able to pull over into a turn out, it took all my strength to get the wheel turned. turned the ignition off for a few minutes and when I restarted the truck all was well. Went to dealer "bad battery" $250 later truck was ok for a couple months. Last week steering went out FOUR days in a row. Research shows that GM knows the problem is with an electrical connector in the steering assy. Dealer ship is 25 miles through the mountains. I feel a little uneasy about the trip.
- Lower Lake, CA, USA
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving at an undisclosed speed while making a turn, the steering wheel locked in place, and a warning message illuminated on the instrument panel stating that the power steering was disabled. The contact was able to manually pull the vehicle over to the side of the road, waited a few minutes, and then restart the vehicle before continuing to drive to the residence. The contact stated that the failure persisted. The contact took the vehicle to an independent mechanic to have the vehicle inspected however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
- Odenton, MD, USA
I experience frequent loss of power steering while driving that almost caused an accident on the freeway. This happened consecutive days. Other times upon starting vehicle the alert of stabilizer track would turn on in the dashboard. I followed the manual instructions and it did not improve. There were days I could not use my vehicle at all leaving me to ask for a ride to places or being stranded, as well. I brought my vehicle to the chevy dealership today and they are going through my warranty of which I have to pay my deductible. I think this should be a recall and I should not have to pay out of pocket, especially since there is a large number of owners outside of the 2015 recall who are having the same issues. Please resolve this and make it so that the customer does not have to pay.
- Suisun City, CA, USA
I have had my 2016 Chevy Colorado Z71 now for almost a year. I keep loosing my power steering and stabilitrack while driving down the highway. I can turn the truck off for a few minutes and start it again then it is sometimes fine for a couple days or it just keeps going out. Was almost in serious accident from this issue. I have taken my truck in to my local Chevy dealer and said it needed some updates on the system, so they updated the system and it was fine for a couple days but the problem is still there, I keep loosing my power steering. They told me at was going to cost me $2000 to have it fixed. I do not see why I should have to pay that kind of money when it is clearly a safety issue that should of had a recall on. What can be done about the safety issue I am having with my truck?
- Eustis, FL, USA
General Motors is recalling over 60,000 Chevrolet Colorado and GMC Canyon pickup trucks from the 2015 model year to fix a faulty part within the power steering assembly that could cause the trucks-?? power steering to stop working. If the power steering fails while the vehicle is in motion, the driver may suddenly need to exert more effort to steer the vehicle, which could increase the risk of a crash. This problem is especially pronounced at lower speeds, such as when maneuvering in a parking lot. A GM spokesperson told CR that the automaker is not aware of any crashes or injuries related to this recall. The problem is due to a poor electrical connection within the power steering system. If the power steering fails, drivers may also notice an illuminated warning light on the instrument panel and hear a warning chime. The problem may occur while driving or immediately after the vehicle has been started. GM dealers will replace the faulty part free of charge as soon as replacement parts become available. ABOVE IS A DETAILED REFERENCE. I AM EXPERIENCING THIS ON MULTIPLE OCCASIONS. EVEN THOUGH MY CAR IS EXPERIENCING THIS EXACT PROBLEM, -??my car does not fall into the specified model for a recall-??
- Las Vegas, NV, USA
The power steering on my Chevy Colorado has stopped working. Without any warning or indication of problems, my truck started ok this evening but the power steering would not work. A message on the DIC indicated -??Service Power Steering Drive With Care-??.
- Bloomington, IL, USA
- El Paso, TX, USA