10.0
really awful- Crashes / Fires:
- 5 / 13
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 59,137 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2-10-12 - 15422 mileage car towed to dealership - would start / shifter would go into gear / car would not drive - check engine, traction control & stabilitrak light were on. - shaft detent lever switch replaced. 3-12-12 - 16471 mileage - brought to dealership car would not engage from the stop position to acceleration & poor gas mileage since 2-10 repair - caused to roll into intersection. - control solenoid valve & transmission control module replaced. Could not duplicate gas mileage problem 4-25-12 - brought into dealership for loud popping & jolting into gear from the stop position to acceleration - dealer ship could not duplicate/ no repair 5-5-12 17661 mileage car towed to dealership - driving on highway 65mph / burning smell coming through A/C vents/ transmission hot (overheat) /traction control & stabilitrak light appeared. Dealer ship could not duplicate/ no repair ( opened case with GM [xxx]) 5-18-12 18165 mileage car towed to dealership - driving on highway 65mph / burning smell coming through A/C vents/ transmission hot (overheat) /traction control & stabilitrak light & transmission light appeared. Plus continued poor gas mileage since 2/12 fix. Transmission control module replaced (again) 6-6-12 18800 mileage brought to dealership ( currently there) transmission light appeared upon starting the engine after sitting for 8hrs. - intermittent burning smell from engine noticed after 15-20 mile drives parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Richland Hills, TX, USA
The contact owns a 2011 Chevrolet Cruze. The contact stated that the vehicle smelled like anti-freeze. The vehicle was taken to the dealer and the contact was informed that the thermostat housing needed to be replaced. The vehicle was repaired and the failure recurred one week later. The vehicle had not been back to the dealer. The VIN was not available. The failure mileage was 7,900 and the current mileage was 8,024.
- Amsterdam, NY, USA
Coolant smell in cabin. Been back to dealer approx. 5 times, replaced a coolant hose, thermostat housing, and now told by dealer there is no fix. There is a fix, put a new engine in, it's already been out for a leaking rear main seal. Sixteen months and 17,000 miles of old car smell in a new car, tired of it.
- Westphalia, MI, USA
The contact owns a 2011 Chevrolet Cruze. The contact stated that the vehicle hesitated to accelerate while driving at various speeds. The vehicle was taken to an authorized dealer on two occasions, but they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 10,000. The VIN was unavailable.
- Pekin, IL, USA
- Clovis, NM, USA