10.0

really awful
Crashes / Fires:
5 / 13
Injuries / Deaths:
5 / 0
Average Mileage:
59,137 miles

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« Read the previous 20 complaints

problem #5

Jul 092012

Cruze 4-cyl

  • 22,410 miles
I have a 2011 cruz lt. I have noticed a weird smell when using the ac. Only July 9th, 2012 I had a warning that said "turning of ac due to overheat" the car was not overheating. 5 hours later I turned the car on and the check engine light was on and the engine/fan was making a loud noise while running, which sounded like a huge fan. I called onstar they said they located an "engine cooling system problem" to turn off the car and to have it towed to the dealership. Which I did. The dealership said my car was just out of antifreeze and they added more to it. I have looked online I'm not the only person with this problem. What am I supposed to do, just keep antifreeze with me at all times? there must be a leak somewhere for it to be empty.

- Clovis, NM, USA

problem #4

Feb 102012

Cruze 4-cyl

  • 15,422 miles
2-10-12 - 15422 mileage car towed to dealership - would start / shifter would go into gear / car would not drive - check engine, traction control & stabilitrak light were on. - shaft detent lever switch replaced. 3-12-12 - 16471 mileage - brought to dealership car would not engage from the stop position to acceleration & poor gas mileage since 2-10 repair - caused to roll into intersection. - control solenoid valve & transmission control module replaced. Could not duplicate gas mileage problem 4-25-12 - brought into dealership for loud popping & jolting into gear from the stop position to acceleration - dealer ship could not duplicate/ no repair 5-5-12 17661 mileage car towed to dealership - driving on highway 65mph / burning smell coming through A/C vents/ transmission hot (overheat) /traction control & stabilitrak light appeared. Dealer ship could not duplicate/ no repair ( opened case with GM [xxx]) 5-18-12 18165 mileage car towed to dealership - driving on highway 65mph / burning smell coming through A/C vents/ transmission hot (overheat) /traction control & stabilitrak light & transmission light appeared. Plus continued poor gas mileage since 2/12 fix. Transmission control module replaced (again) 6-6-12 18800 mileage brought to dealership ( currently there) transmission light appeared upon starting the engine after sitting for 8hrs. - intermittent burning smell from engine noticed after 15-20 mile drives parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Richland Hills, TX, USA

problem #3

May 192012

Cruze

  • 7,900 miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that the vehicle smelled like anti-freeze. The vehicle was taken to the dealer and the contact was informed that the thermostat housing needed to be replaced. The vehicle was repaired and the failure recurred one week later. The vehicle had not been back to the dealer. The VIN was not available. The failure mileage was 7,900 and the current mileage was 8,024.

- Amsterdam, NY, USA

problem #2

Jan 172011

Cruze

  • 0 miles
Coolant smell in cabin. Been back to dealer approx. 5 times, replaced a coolant hose, thermostat housing, and now told by dealer there is no fix. There is a fix, put a new engine in, it's already been out for a leaking rear main seal. Sixteen months and 17,000 miles of old car smell in a new car, tired of it.

- Westphalia, MI, USA

problem #1

Jun 292011

Cruze 4-cyl

  • Automatic transmission
  • 10,000 miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that the vehicle hesitated to accelerate while driving at various speeds. The vehicle was taken to an authorized dealer on two occasions, but they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 10,000. The VIN was unavailable.

- Pekin, IL, USA