10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
48,333 miles

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« Read the previous 20 complaints

problem #36

Dec 302015

Cruze

  • 65,000 miles
In a conversation with the service department at steve rayman of smyrna, ga he said the negative battery cable caused the problems with the instrument panel, gauges, and the steering wheel jerking to the left. I chose to contact General Motors because I just could not believe a negative cable could cause such problems. As mentioned earlier, GM personnel told me that three remedies made up special coverage 14311' 1, negative battery cable needs replacement. 2. voltage regulator needs adjustment 3. a screw needs to be tightened. In a second conversation with steve rayman personnel and GM, both said it was the cable and not the voltage regulators. The car had been in my garage for the last few days with a dead battery. This morning I jump-started the vehicle; so, we can assume the alternator was working properly because the car continues to run after disconnecting the battery cables. I drove to the store in order to purchase and replace the battery I noticed the battery voltage was reading 15.1 volts. After replacing the battery, I was returning home and noticed the battery voltage fluctuated from 14.7 while idling to 14.8 while driving. My question to you the alternator appears to working correctly by providing electrical power to operate the car while using a dead battery. If there were a power fluctuation, would it be reasonable to assume the voltage regulator could be the problem. Could erratic voltage cause the instruments to go haywire and could lead to the car's engine turning off" could such an occurrence cause a catastrophe accident and risk the live of all vehicle occupants"

- Woodstock, GA, USA

problem #35

Dec 242015

Cruze

  • 36,200 miles
The computer system goes on and off at random, which causes malfunctions in other areas, particularly the power steering and security system. My power steering has gone out multiples times, causing near accidents. The security system also locked up due to the computer, and it took 15 minutes to get it started in the Arizona heat. The power steering issue is incredibly dangerous.

- Phoenix, AZ, USA

problem #34

Nov 042015

Cruze

  • 53,529 miles
Engine overheated. Tech found cooling fan not coming on. Tech found cooling fan connector melted. Tech used power probe to send 12 volts to cooling fan motor. Blew the circuit breaker in the probe. Motor faulty. Tech suggest new cooling fan motor & pigtail assembly to repair. The above description is word for word from the repair invoice. The repair shop also told us this was a pretty serious defect and could have caused the vehicle to catch on fire.

- Cibolo, TX, USA

problem #33

Mar 042014

Cruze

  • 47,000 miles
The contact owns a 2013 Chevrolet Cruze. While at a stop light and depressing the accelerator pedal, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed, but the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 47,000.

- Lakewood , CO, USA

problem #32

Jul 312015

Cruze

  • 28,098 miles
I had an issue starting the car a week after purchasing it in February. Random warning lights would turn on and off. I read through the owners manual and it said it may be a security issue if the key isn't clean. I cleaned the key it seemed to have fixed the problem but after a few months it came back briefly and I'd clean the key and it would be fine. On the morning of July 30th the car grinded the gears and then had trouble starting as if the battery were dead. The key was clean. After a couple tries it started. Later that day the power steering alert came on and the engine bogged down and I lost control of the vehicle for a brief moment. The light went back off and it worked fine for the rest of the day. The next day after running fine all day while on an exit ramp of a highway multiple alerts began going off and all the warning lights came on and a moment later the car stalled. It would not even crank to restart. The rear caution lights would not work unless the key was turned. The radio and dash work and light up but the power windows wouldn't operate.

- Akron , OH, USA

problem #31

Jul 132015

Cruze

  • 44,400 miles
Multiple times, about 6 times now. With key in ignition but car turned off, and I made sure car was off, car ingine tries to start up.

- Bradenton, FL, USA

problem #30

May 292015

Cruze

  • 36,000 miles
My Cruze died on the restaurant parking lot in the midle of the busy Friday. Came out to drive, put the key in to the ignition, turned to start and "boom" everything went out. No power was comming to any little or vital component of the car! checked the battery - was good! tryed to pull the key out - no way! it was almost like glued inside the ignition lock! everything remained dark for some time, I could not retrive a single signal so had to tow to nearest Chevrolet dealership. No word on it yet!

- Ooltewah, TN, USA

problem #29

Apr 202015

Cruze

  • 40,000 miles
The contact owns a 2013 Chevrolet Cruze. While driving at various speeds, the radio turned on and off intermittently, the gauges fluctuated, and the interior lights and headlights turned on and off intermittently. The contact stated that the engine stalled. When the ignition was turned to the off position, the key did not release. The vehicle was taken to a dealer where the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 40,000.

- Auburndale, FL, USA

problem #28

Feb 132015

Cruze

  • 56,000 miles
The contact owns a 2013 Chevrolet Cruze. While driving 55 mph, the gauges and the meters on the instrument panel failed. The contact stated that the parking assist, service battery terminal was displayed across the message board. The vehicle was taken to a dealer. The technician diagnosed that the battery cable needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to an independent mechanic. The mechanic diagnosed that both side object detection systems needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 56,000.

- Tonawanda, NY, USA

problem #27

Mar 312015

Cruze

  • 21,000 miles
The contact owns a 2013 Chevrolet Cruze. While driving approximately 2 mph and trying to make a U-turn, the power steering seized and the vehicle came to stop. All the warning lamps illuminated. The failure recurred several times. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

- Old Town, FL, USA

problem #26

Mar 022015

Cruze 4-cyl

  • miles
2013 Chevrolet Cruze. Consumer writes in regards to vehicle shutting off momentarily, with the cruise control set.

- Washington, DC, USA

problem #25

Feb 122015

Cruze

  • 35,000 miles
The contact owns a 2013 Chevrolet Cruze. The contact received a warranty letter from the manufacturer for the battery connections. The vehicle was repaired, but the air conditioning failed. The dealer could not determine the cause of the failure. The failure mileage was 35,000.

- Key Largo, FL, USA

problem #24

Feb 122015

Cruze 4-cyl

  • 39,000 miles
The contact owns a 2013 Chevrolet Cruze. When the key was in the off position, the vehicle started independently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 39,000. Updated 04/06/15

- Muskogee, OK, USA

problem #23

Jan 312015

Cruze

  • 46,000 miles
Radio will shut off and turn back on. If blinker is activated at time the blinker will also quit working. I can go an entire trip without it doing it, or it can happen every minute or so repeatedly in a trip. This is not safe.

- Diamond, MO, USA

problem #22

Jan 232015

Cruze 4-cyl

  • 46,000 miles
While driving the lights in the radio began to flash on and off and radio would also come on and off, the windows became stuck while trying to roll them up, lights would go on and off as well.

- Greensboro, NC, USA

problem #21

Oct 152014

Cruze

  • miles
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving approximately 30 mph with the heating system activated, there was a odor of fumes emitting from the vents. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The VIN was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.

- Ada, OK, USA

problem #20

Jan 072015

Cruze 4-cyl

  • 50,000 miles
I was driving home and hit an 8 point buck that weighed about 180lbs head on that caused damage from the middle front center of the car extending to the drivers side of the car and smashing up into the motor. The instrument panel immediately illuminated to service airbag but the airbag never deployed. I was told if I was going slower, the deer would have went through the windshield. I could have been seriously hurt since the airbag didn't deploy. I bought this car brand new with only 17 miles on it. I have driven it for 2 years and now have to wonder if my family and I were put at risk for the last two years, while traveling to Ohio, from Iowa and out to boise 3 times. Of course I will be told there is nothing wrong and the car will be repaired, and I will be forced to continue driving a car that I won't really feel safe in because I won't know for sure if the airbag system is fixed, and will work right if this unfortunately will ever happen again. Somehow this will be pushed under the rug and there will be nothing I can do about it.

- Eldon, IA, USA

problem #19

Jan 092015

Cruze 4-cyl

  • 46,000 miles
I bought my 2013 Cruze in June 2014, with around 40K miles on it. In September the car began having issues. At first it was just that the radio and all dash lights would shut off. Then I had multiple service lights that would flash randomly. Those included stabilitrak, traction control, power steering and security system. At one point, while driving in a parking lot, my power steering completely locked up. My car eventually stopped starting. I was stranded at school and had to call a tow truck. When this happened, my key actually got stuck in the ignition. I was able to jump the car after several minutes of trying, but it would not keep power. I had it towed to the dealership, but they were not able to find anything wrong with it (no codes even came up on the computer) and it ran just fine for them. I drove the car home, and the next day had the same problem. This time after about 30 minutes of trying to get the car to start, it did, so I drove it straight to a Chevy shop. Again, they couldn't find any codes, but said they replaced some wiring and cleared the computer. I didn't have anymore problems until last week, when it all started happening again. I've had the power steering lock up on me in the middle of an intersection! the weird thing is, when my car doesn't want to start, all I have to do is use the little electrical knob that moves the drivers side seat back and forth, and everything fires up. GM needs to figure this out because it's bound to kill someone!

- Tigard, OR, USA

problem #18

Oct 052014

Cruze 4-cyl

  • 29,900 miles
Coming to stop light doing only 15 mph from where I was coming from and all electrical went down. The radio was still on but couldn't : turn up/down music, use any controls on steering wheel, the infotainment screen was black. Had to turn the car off at a stop light and it didn't want to start until I did it twice. After that it was fine and hasn't done it since- but now I see others are having same issues. Also, notice the lights inside do sometimes get brighter then duller on their own- everything including the dashboard and infotainment center. Car also does have an odor with the heat on.

- Williamstown, NJ, USA

problem #17

Nov 102014

Cruze 4-cyl

  • 42,800 miles
Dash lights and radio flashing off and on, no sound when signal is on.

- Oklahoma City, OK, USA

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