10.0
really awful- Crashes / Fires:
- 8 / 7
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 47,825 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Turned onto a major highway and a code came on and then it wouldn't accelerate, made some weird clanking noise, the noise comes and goes but is loud, rpms were high. Car has been well maintained oil changes every 3000 miles. Took to independent mechanic and problem was unidentified. Calling dealership in the morning.
- Framkfort, IN, USA
The engine light turned on at 67,000 miles, strong jerking action while accelerating. At first it was diagnosised as having a bad sensor, but I've taken it in for repairs now 6 times and I've heard about 4 different things, everything from "no issues", "bad knock sensor", "ems system issue", "carbon build-up on the pistons", "metal shavings in the oil" - it's obvious that no one knows what's wrong with it but it often feels like the car is about to stall in the middle of the interstate. All proper service/maintenance has been performed on the car.
- North Olmsted, OH, USA
Car wouldn't start. Got a "service steering column lock" on the dash. Was able to start the car after a period of time. But engine start and stop still sounds bad.
- Virginia Beach, VA, USA
Second coolant leak in two months
- Fort Wayne, IN, USA
My check engine light turned on, so I took it in and they said the valve cover needed to be replace. The cost was $280 to replace it. When starting the car there is a loud clanking noise. This only happens when starting the car. We thought replacing the valve cover would correct this issue, but it did not. The car still has a really loud clanking noise. Once the car is moving it drives fine. (manual shift car) however our fears are that if something breaks while driving down the freeway, that it could cause engine loss or worse freeze in the middle of cars driving 75mph and cause a sever accident. Can Y'all please check into this and let me know if there has been any recalls with this issue?
- Fort Worth, TX, USA
The contact owns a 2013 Chevrolet Cruze. On several occasions, while the vehicle was being driven, the 'air conditioner turning off due to high engine temperature' warning message illuminated. The vehicle was taken to an independent mechanic and it was diagnosed that the thermostat needed to be replaced. The vehicle was repaired; however, the failure recurred. Currie motors Chevrolet (8401 roosevelt rd, forest park, il 60130, (708) 771-2600) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 77,000.
- Forest Park, IL, USA
My car keeps saying ac turning off due to engine overheating but the actual car is not overheating, but the coolant in the reservoir is boiling and leaving the compartment quickly. When I drive a while, I can see steam coming from the side where the coolant is located and it is boiling once I opened it.
- Forest Park, IL, USA
Coolant hose leak ruptured without cause or warning causing entire hosing system to explode and car overheated obviously while driving. It resulted in thermostat and housing along with additional coolant housing to be replaced about a month ago. Now my car is bellowing white smoke and idling funny and I find out I've blown a gasket. My VIN isn't listed but I see other Chevy with this same coolant hose weakness issue as mine. Appears there are more than just those listed. Extremely costly repair. Also have similar issue with the fuel injection/take off with no power and slow to go which has almost been deadly in highway traffic. Will never buy another Chevy.
- Mt Orab, OH, USA
When car is running there is a knocking and whining under the hood and then when driving the car jerks or boggled down like it's about to die. Today the 'service stabilitrak' light came on and the car became worse with the jerking and when at a red light the car died. I restarted the car and it is push to start but sounded almost flooded.
- Morristown, TN, USA
Ok so I needed a new car and went and ended up at a nice looking used car lot and financed a 2013 Chevy Cruze lt. Since purchasing the car. (at this moment I've only had the car for 23 days) I had the car looked over by my mechanic and everything looked good and fine. And since day 1 these are the recalls that have been made on this vehicle but not for my VIN but is happening with the car in order from when first noticed. First I was stopped at a red light and the car jerked forward and honestly scared me as it felt like I had just been hit by the car behind me. ( which wasnt the case as I got out to check). Well then after a few days im on the interstata and decided to use the speed control, at first it was just like you would expect it to be but after not even 5 minutes the car starts acting like in tapping and releasing the gas and will not stop unless speed control is turned off or stopped. So then I run over a nail and go to replace the tire and the mechanic looks over the car again and bring an oil leak to my atttention from the oil pan and shown visible oil on the gasket. (already under my limited dealer warranty). So since then I have checked the oil every day just to be sure im not running low and it wasnt low. Well like a week later I make a drive I have actually made in this car about 6 times already to have lunch with a friend and when I get there turn the car off and then the friend is 10 min away so I restart the car for the ac. Didnt have the car back on for 2 min and the car started beeping with engine overheat warning. Turned the car off and popped hood to check and from the overheating I guess there was pressure on the hose it just popped the hose from the clamp and coolant went every where. Had been away from the car and car was cooled and added more coolant to it. And everything is fine. Well then the next night out of no where the head gasket blew
- Connelly Springs, NC, USA
There was a recall on 2013-2014 Chevy cruz turbos with certain VIN numbers. I own a 2013 Chevy Cruze, with the exact engine (1.4L turbo engine). My turbo is going (the exact same issue with the recalled part for the other Chevy Cruze's), but my VIN isn't included in the recall. I wanted to reach out to see if the recall wasn't expansive enough. It seems strange that my less-than-60,000 mile, 5 year old car has the exact same problem as other cars built with the same engine / year, and that the problems aren't related. It's $1600 to fix, and if it was a defect from the manufacturer, that seems like an unfair amount to pay. The issue hasn't incapacitated the car yet; it was diagnosed through a check engine light on my car when I was getting a tire fixed at the dealership.
- Goodrich, MI, USA
The vehicle has been going to anti theft mode and took it in they found coolant reservoir leaking thermostat leaking along with the drive belt has coolant on it causing it to squeak according to Chevrolet car seems like when I'm driving it it feels like its moving fwd on it's on when I have my foot on brake at a complete stop. My car is at 143,000 miles on
- Modesto, CA, USA
The contact owns a 2013 Chevrolet Cruze. While driving approximately 40 mph, the vehicle jerked and the traction and engine indicators illuminated. The contact also noticed smoke occasionally underneath the hood. The vehicle was taken to an independent mechanic where it was diagnosed that the engine cylinder misfired and that the engine needed to be rebuilt or replaced. The technician referred the contact to the dealer (walker Chevrolet, 3940 carothers pkwy, franklin, tn 37067, 615-538-5184) where it was also diagnosed that the engine needed to be rebuilt or replaced. The manufacturer was made aware of the failure and stated that there was no recall. The manufacturer referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was 72,000. Consumer stated cracked turbo is occuring in this vehicles also turbo and cataltic converter went out 2 weeks later updated 6/15/18
- College Grove, TN, USA
Traction control needs servicing light came on while I was driving at 45 miles per hour, then car not running well, then engine light, engine knocking, and hardly running. Vehicle has just over 72000 miles. I have read in consumer reports that this year model has faulty pistons. This should have been a recall if they knew this engine was not built well.
- College Grove, TN, USA
The contact owns a 2013 Chevrolet Cruze. While driving 40 mph, the vehicle began to overheat and "air conditioner turning off due to vehicle overheating" displayed. The contact parked the vehicle, opened the hood to allow the engine to cool down, and added coolant. The vehicle drove normally the next day, but overheated again during the evening hours. When the failure recurred, the stabilizer indicator illuminated and the vehicle stalled. The vehicle was unable to restart and was towed to the contact's residence. The dealer and manufacturer were not notified. The contact researched the failure online and found NHTSA campaign number: 13V452000 (power train) as a possible cause of the failure, but the VIN was excluded from the recall. The failure mileage was 110,357.
- Glendale, AZ, USA
I was driving on the boulevard and stopped at the red light once it got green the car turned off on me had to put it in park and restarted the car to work again.
- Philadelphia, PA, USA
My 2013 Chevy Cruze that had 80000 miles on it head gaskets are blown out along with the bolts and cooling system. Upon reviewing other complaints and speaking to others this seems to be a problem. The car had regular tune-ups and oil changes along with a engine flush. I have attached a copy of the estimate to repair the gaskets. The shop also informed me that if I wanted the coolant system fixed and it is on recall that they would fix around the coolant system...send the car to the dealership to repair the recall and send the car back to them to finish repairs. I have only had the car 4 years and when I purchased it the car only had 10000 miles and for this to happen this early in a car is a problem.
- Chicago, IL, USA
When driving the car it loses power we had it put on a computer to diagnose the issues and its the turbo. However ive seen there is recalls for this. We have bought this car used with only 54,000 miles on it. We had one recall fixed already that the dealership we got it from was once fixed because of this issue. However I don't believe that and now im not believing this was fixed either. We have had nothing but issues with this car and its getting ridiculous
- Manchester, OH, USA
I went to the dealership service center where I bought my car because my stabilitrak was turning on and off on their self si I report it and when I was there they told me my coolant had a leaking and need to be replaced as long some hose and other parts as water pump that a was also under a recall to but they charged me $ $697.95 where they shouldn't cuz I was a recall cover under special warranty my car have so I report it to GM where an investigation is being done to they can refund my money and I have proof of all was done to my car because I feel is an abused toward Chevrolet jersey city, NJ doingvthis to me and imagine how many they already had done it. Something need to be done immediately... if paperwork need to be provide I have it to be fax.
- Bayonne, NJ, USA
- Daytona Beach, FL, USA