10.0

really awful
Crashes / Fires:
7 / 6
Injuries / Deaths:
2 / 0
Average Mileage:
41,078 miles

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« Read the previous 20 complaints

problem #51

Dec 212017

Cruze

  • 60,000 miles
The vehicle's radio flashes on and off and a 'service stabilitrak' warning comes on the odometer screen. I have read this causes serious issues with others that have had the same problem and there is no known fix.

- Lawrence, KS, USA

problem #50

Dec 152017

Cruze

  • 80,000 miles
A warning light came on for the airbag randomly. It evolved to the following issues: Radio control panel going out with no volume control besides the steering wheel, static on the radio, a warning that park assist needed to be serviced (vehicle does not have park assist), headlights would not turn off upon the vehicle being turned off. The "solution" as there were so many errors that randomly started popping up (mind you, my car was serviced less than a month ago) is a $1500 change of a sensor or unplug the backup camera permanently. This clearly is a manufacturer defect, as why all of a sudden would the car suddenly think I have features that I don't even have on the car.

- Wanamingo, MN, USA

problem #49

Nov 192017

Cruze

  • miles
Key gets stuck in the ignition. Battery is not dead. If the key is turned fast you may remove it from the tumbler but if it is turn towards the off position slowly the locking mechanism returns to the retracted stage and won't allow the key to be removed. I can manually remove the key by pulling the lock mechanism forward while turning the key to the off position.

- Fernley, NV, USA

problem #48

Oct 142017

Cruze

  • 90,000 miles
Radio shuts off intermittently and the stability track warning comes on. Radio will resume and warning will go away within a second or two. Generally can be rectified by shutting the car off and turning it back on.

- Amsterdam, NY, USA

problem #47

Sep 212017

Cruze

  • 59,000 miles
The power stopped and the car coasted then started again. The radio went off lost power then came back on. We have stopped using the radio. We are afraid we will lose power in traffic and have a accident. We were driving down a country road going about 25 to 30 mph

- Leavenworth, KS, USA

problem #46

Jul 022017

Cruze

  • 70,000 miles
The contact owns a 2014 Chevrolet Cruze. While driving 70 mph, the steering wheel required excessive force to turn and the power steering warning indicator illuminated. The contact pulled the vehicle over to the side of the road, turned off the vehicle, restarted the engine, and the vehicle returned to normal. The vehicle was taken to the dealer (performance Chevrolet, 3222 beverly pike, elkins, wv 26241), but the cause of the failure could not be diagnosed. The vehicle was not diagnosed or repaired. The failure recurred several other times. The vehicle was taken to the same dealer again where it was diagnosed that the negative battery wire needed to be tightened. The vehicle was repaired, but the failure recurred. The vehicle was taken to the same dealer the third time where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure still recurred. The manufacturer was contacted and stated that they would call the contact back, but the contact did not receive any calls. The approximate failure mileage was 70,000.

- Elkins, WV, USA

problem #45

Sep 132017

Cruze

  • 67,000 miles
Vehicle has been popping up service stabil trak - however dealership and onstar has ran diagnostics no codes populate- have experience radio shutting off and losing control of vehicle - there has been several articles about this issue with 2011-2015 Chevy Cruze. Afraid whatever this issue is will cause harm to other people this is not a single person issue everyone with this model is complaining about the service stabil trak this needs to be look into. Driving in motion turning corner losing control of steering for a brief second - power radios shutting off and dashboard blinks with all lights. This car is at 67K miles

- Indianapolis, IN, USA

problem #44

Aug 032017

Cruze

  • 27,500 miles
The contact owned a 2014 Chevrolet Cruze. While the vehicle was stationary, it caught fire. While driving various low speeds, the air conditioner shut off without warning. When the contact turned the air conditioner back on, smoke entered into the cabin. The contact turned off the vehicle and opened the hood, but there was no smoke. Upon closing the hood, the cabin of the vehicle completely filled with smoke and the contact noticed a flame that ignited under the dashboard to the right of the accelerator pedal. The contact called the police and filed a police report. The fire department extinguished the fire. The interior of the vehicle was destroyed. Xchange leasing, an uber company, was contacted about the fire and referred the contact to her insurance company. A dealer was not contacted. The manufacturer was made aware of the issue and requested that the vehicle be inspected by a third party. The failure mileage was 27,500.

- Philadelphia, PA, USA

problem #43

Aug 022017

Cruze

  • 40,000 miles
The contact owns a 2014 Chevrolet Cruze. On several occasions, the contact found that the fuel gauge displayed the incorrect fuel information. The contact ran out of fuel twice due to the issue. The contact stated that it took 48 hours before the gauge was accurate. The vehicle was taken to West herr Chevrolet of williamsville (located at 8040 transit rd, williamsville, NY 14221 (716) 406-6151) where it was diagnosed, but the failure could not be replicated. The dealer stated that the vehicle needed fuel. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

- Buffalo, NY, USA

problem #42

Jun 302017

Cruze

  • 67,000 miles
While driving multiple times the "service power steering" message appeared on the dash. The steering wheel became tight and as I turned the car jerked outward almost causing me to hit other vehicle. Also the message "open, then close driver window" appears frequently. The radio and speedometer flickers on and off at times. I believe that there is an electrical issue but the the specific area is unknown. Another incident occurred that caused the car not to start on 7/172017

- Decatur, GA, USA

problem #41

Feb 012017

Cruze

  • miles
The battery began intermittently dying after recall service. Car was taken back in & I was advised that the battery required replacement. It's 3 years old...

- Mercer, PA, USA

problem #40

Jun 012017

Cruze

  • 51,000 miles
No crank or start 13 body control module codes, control module bad or wiring short.

- Green Bay, WI, USA

problem #39

May 152017

Cruze

  • 21,681 miles
My wife had come back from a dr. Appt. Approx. 52 miles away from her place of employment on Monday 5/15/17 at approx. 1:15pm. As she approached her employment, she made a left turn on a side street that separates two auto dealerships, where employees park on the side of the street. She noticed an empty parking spot on the opposite side of the street and decided to make a U-turn to park there. As she slowed down to attempt the U-turn, she made a slight left to begin the U-turn and at that moment all the vehicle's warning lights on the dash lit up, the message center screen located at the center of the cluster on the dash read "stabilink system disabled" and had lost all power steering. Upon losing steering, the steering wheel snapped back and broke her wrist in two places. The loss of steering resulted in our vehicle slightly impacting the vehicle parked to her immediate right. I (her husband) arrived literally minutes after the loss occurred, triaged her arm and needed to move the vehicle out of the street. Upon entering the vehicle, it was still running and had noticed all the dash and vehicle warning lights on, including the "stabilink disabled" message on the dash. As I began to drive it approx. 20 yards to an empty parking space, the vehicle had no power steering yet it was running. Approx. 9 hours later, I had gone back to the vehicle to attempt to drive it to a local body shop to store it and upon starting the vehicle, all systems were running again, no warning lights were present on the dash and the power steering had been restored. I attempted to find any indication of a problem thru the message center without success. I filed an insurance claim on approx. 5/19, had the vehicle preserved for evidence and is now currently stored and not moved at the body shop. As of 6/15, injury sciences llc is scheduled to plug into the ECU or data event recorder.

- Gilroy, CA, USA

problem #38

Oct 142016

Cruze

  • 60,000 miles
Electrical. Head lights go off for no reason stay off for about 5 min come back on car doesn't shut off or go dead

- Biloxi, MS, USA

problem #37

Jun 062017

Cruze

  • 42,000 miles
While driving on the highway, all the power went off and the steering seized for a short period and then came back on and reset itself. This happened twice within 30 minutes. This also occurred when backing out of a driveway where all power was lost and the steering wheel seized until it came back on and reset itself. This is a very serious safety issue where lives are at stake and find it appauling that GM has not issued a recall for this problem but rather issuing a service bulletin? these complaints are all over the internet... obviously this is a critical issue for many consumers.

- Muskego, WI, USA

problem #36

May 222017

Cruze

  • 105,155 miles
The electrical screen portion of the car randomly shuts off and blinks back on. For example, when I'm utilizing the screen gps. The entire screen will turn off with no warning. It appears to reset itself. As the screen turns back on with the "Chevy" home screen. It happens both when the vehicle is stationary (ie. Just turned on, ) as well as when I am in motion. This issue has been happening for over a year, but has recently become more frequent- happening at least once a week.

- Mercer, PA, USA

problem #35

May 092017

Cruze

  • 38,400 miles
Car electrical system problem 3 failure date: 05/09/2017 the radio dashboard powers on and off (frequently at times). It appeared to happen more when the car was stopped at red light. It didn't occur often when the car was on the highway on cruise control. Twice when this happened, the main dashboard would display the following statement: "service stabilitrak" this begin happening on January 29, 2017, and it has happened daily (at least once) since.

- Commerce City, CO, USA

problem #34

May 012017

Cruze

  • 72,868 miles
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at approximately 45 mph, the steering wheel seized without warning. The contact mentioned that after the steering wheel seized, the computer system failed to operate. The failure recurred four times. The vehicle was not taken to a dealer or diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 72,868.

- Goose Creek, SC, USA

problem #33

Apr 102017

Cruze

  • miles
All of the sudden, all dash lights become on and off then shot off car completely. Then have trouble to start car with no power whatsoever.

- Baytown, TX, USA

problem #32

Apr 172017

Cruze

  • miles
Trunk opens on its own.... the remotes are on the table.. it just started doing it today and has done it 3 times in the past 3 hrs.

- Woodlawn, VA, USA

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