10.0
really awful- Crashes / Fires:
- 6 / 8
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 40,838 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The shifter will not shift from 56th and a manual on the automatic
- Okmulgee, OK, USA
Warning light comes on say steering and traction light and said service steering and my engine come on code was O2 and 01 I had alot problems with sensor the car was in repair shop 11 time the first 3 year I make complaints try to get new car from GM they said
- Little Falls, NJ, USA
The contact owns a 2014 Chevrolet Cruze. The contact stated that while the vehicle was parked in the driveway, the contact became aware of anti freeze on the ground. An independent mechanic determined that the water pump failed and needed to be replaced. The vehicle was not taken to be diagnosed. A dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 50,000.
- Arnold, MO, USA
Car will randomly turn off while driving. Sometimes it S full engine and power failure and sometimes it is just engine failure and accessories still stay on. This has happened since the car was new and has been looked into by several Chevy dealers in my area. Autonation told me he had several other Chevy that did the same thing.
- Spokane, WA, USA
The contact owns a 2014 Chevrolet Cruze. The contact stated that at start up, the check engine warning light illuminated. A message displayed which stated that the air condition was off due to high temperature. While driving at 15 mph, the check engine warning light illuminated and the vehicle failed to accelerate. The vehicle went into limp mode. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was then taken to klik lewis located at (720 E main St, palmyra, pa 17078, 717-838-1353) to be diagnosed. The contact was informed that the fuel tank was defective. The contact was also informed that the fuel tank started to melt which caused the hoses to be fused to the tank and caused the sensor to fail. The vehicle was not repaired. The manufacturer was not aware of the issue. The approximate failure mileage was 83,557.
- Hersey, PA, USA
My heat stopped working when it was 8degrees out, by the time I got to work my car signaled on screen it was over heating and to idle engine. I pulled into gas station bought some coolant, let engine cool down drove the rest of the way to work and then back home. When I got home engine fan began coming (usually never hear it) called mechanic he knew exactly what it was over phone bc he sees the problem all of the time. Water pump leaking and a melted valve from over heating engine. Got both parts fixed $900 later.
- North Canton, OH, USA
I was driving down a 45mph road and the vehicle felt like it was hesitating to accelerate. The RPM's went up to 6000 and the service stabiltrak mesage came up. The engine felt shaky and I didn't have any heat. I took the car immediately to my mechanic and they said the coil pack and plugs were bad and repaired them.
- Seaville, NJ, USA
Ever since owning the Cruze, we've had nothing but engine issues. First the turbo went out a month after purchasing the car. Two thermostats and a complete oil flush. The engine blew at 104,023 miles. The car was flashing engine light and stabiltract light. The car since owning has made a very loud ticking noise. The car also had a hard time maintaining speed. Acceleration and deceleration. This happened any time the vehicle speed was over 30mph.
- Blountville, TN, USA
When driving the car flickers the radio in and out and then the radio gos completely out and service stability tracker and service service traction control pops up or the steering wheel locks and service power steering pops up and the car shut off right then and there.
- Columbia, SC, USA
The contact owns a 2014 Chevrolet Cruze. The contact stated that the check engine warning light illuminated while driving. The vehicle was taken to jack schmitt Chevrolet of wood river located at (1870 E edwardsville rd, wood river, il 62095, (618) 259-4900) where the contact was informed that the catalytic convector failed. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and it was confirmed that the catalytic converter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that the catalytic converter was replaced twice at an independent mechanic. The contact stated that the failure persisted but was not taken to an authorized dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. The VIN was invalid.
- Alton, IL, USA
Driving down the highway diesel Cruze threw a code stating 'diesel exhaust fluid quality poor see owners manual 99 miles till 65mph' we took it straight away to the dealership spent two hours there for them to say everything was fine this was the end of November. Used our other vehicle to go on vacation for half of December back and driving the Cruze again it's now throwing the same exact code.. maybe 200 miles on it since the last time in the shop... will be taking it back in the morning (the guy stated last time he didn't know much about it) have no other choice because I can't make it to any other dealership before it shuts me down to 4mph.
- Lawton, OK, USA
Car shakes when at red light or jerks when pulling off.the engine also overheats.
- Las Vegas, NV, USA
There's a coolant pump made of plastic that has cause serval leaks after getting this leaked fix 2X it continued to leak and caused a failed head gasket and cracked head
- Salt Lake City, UT, USA
While driving at freeway speeds(70 mph) the car suddenly downshifted and revved the engine very high(6,000 RPM). The car lost speed and would not downshift. Punched the gas and engine returned to normal. Check engine light came on shortly thereafter. Took to dealer and they state turbocharger is bad. The car only has 62,000 miles on it.
- Elizabeth, WV, USA
No warning turbo failure that cases vehicle to lose power suddenly I was on freeway when engine light came on and a engine power reduced warning came on went to auto zone and they said it was a P0299 have seen a lot of info on the internet net saying that the turbo has gone out this is bad when your at freeway speeds
- Reno, NV, USA
Radiator, thermostat
- Lorain, OH, USA
Gasket cover, turbo oil feed and return line.
- Lorain, OH, USA
I had my stabilitrak and traction control lights and my check engine light come on my vehicle while driving down a normal city road in sunlight on a clear warm day and my vehicle started idling very roughly while driving and I was right by autozone so they ran codes and found out it said knock sensor and misfire. Well I drove it home 5 mins down the street and park it. Well I take it to my mechanic the following morning and he does a diagnostic and piston check and turns out my spark plug burned so bad it was burned away where the L hook is. And found out that it broke in my combustion chamber somewhere. Now I have to get this all fixed and its costing a few thousand dollars.
- Humble, TX, USA
For about one to two months now, my car has been having trouble when I'm going at highway speeds. When I accelerate, with it sometimes not having me to accelerate, my car feels as if it "can't keep up". this is more noticeable when I'm going up a hill or any elevation. One second I'll be going 70 mph and the next the tachometer shoots up to past 4 and 5. I'm scared that it will badly effect my engine going that fast since this has not happened beforr so I have to take my foot off the gas for it to slow done and 'catch up' before I can accelerate again. I have been informed by a Chevrolet dealership this is due to the turbo.
- Sherman, TX, USA
- Joliet, IL, USA